I would like to know how people get the word out about their business? I need exposure from more than my friends. Is that the type of questions you want or is there a theme?

Wow, Etsy, thank you for being so open to hearing us!! I hope this will be a beneficial experiment for all. Would you like feedback on any kinds of opinions about Etsy, or, specifically, how to communicate with us best? I know for me, Storque articles are always effective because I read them all. But not everyone does. It will be interesting to see what people say. As far as other random Etsy suggestions go, I would love to see us be able to rearrange items in our shop and I would love to see a more personalized Artist Profile page...with the option for us to add a personal picture, not just an avatar, and other customizable options. Etsy you are doing a fine job and I love the work that you all put into it.

I'd like to know why the same shops are always selected for the front page.

nice! can't wait!

Sounds exciting. I know there are many sellers and buyers out there that have questions they would love to have answered in a more succinct way. My question is why does the featured items list sometimes does not work? I find myself pressing "up" more than 5 times with no response.

cool. i'm interested to see what these are like. :)

Really, all you need to do is read the forums if you want to hear from us.

I'd like to know how Admin responds to flagging items and sellers.

I'd like to know what times of the week Etsy in general is most busy. When do you get the most views?

I opened my shop about 3 months ago and am having trouble getting noticed. I blog, Flickr, Twitter, Facebook, etc. What advice do you have for new sellers to get noticed in a community that is already saturated with wonderful crafters and artists?

Thanks for making lots of efforts to reach out to the Etsy community. :-)

the argument that i see lots is people wanting to justify vintage and why its on a handmade site. i love vintage i have no problem with it. but maybe, a clear explanation to why its on etsy. Hi KarmaRox! and ill try to think up more...

Hi! I would be interested in anything related to the Etsy Team Program.

I'd love to see a few new features that make is more user-friendly for Etsy sellers. Here's just a few examples: 1. ability to "edit this item" directly from the item page 2. ability to rearrange shop items 3. ability to convo buyer directly from receipt page 4. ability for buyer to convo seller about an item directly from the item page and have the item automatically referenced in the convo 5. ability to view only positive, only neutral, or only negative feedback (as opposed to having to scroll through all pages of feedback) 6. batch feedback These are suggestions that have been brought up by Etsy sellers (and buyers) time and time again in the forums. Thanks for listening!

Love the boom box ring. Brings me back, for sure!!! Cool collection of goodies!

well, yes! the first thing that crossed my mind was an ellaboration of juliehammondart' question: can you (=etsy managements) set up internet discussions about how can etsy sellers get exposure, how can they advertise, at different levels of monetary investment, and for different products (i.e. precious metalsmith jewelry sells easier that crochetted coasters and keyrings, so advice for one won't benefit the other). the second thought was: your site is lacking in so many little corners, the "Ideas" section of the forums comes up with the same 12 ideas every month, why would you embarc on such a collosal task as this podcast, instead of reading the ideas forums more often. But then again, I am a team leader for a web-base project (in my unreal life) and I know how things look so different from the oposite side of the API ;-) Any way you want to hear us, we will speak up: etsy is on it's way to becoming an institution (no insult meant ;-) and the sellers need courses in how to succesfully undertake the role of etsy seller. You boast of being international, but my views are so strongly coming from the States, taht my GA map is practically white except for the US teritory - taht is you need advertising on foreign websites, just like we do with Project Wonderfull, only better ;-) I've got so much more ideas, I'm affraid I'll get to the limitation of post lengths... I'll leave some space for the others ;-)

That's great! I agree with KarmaRox, many interests and concerns can be read in the Forums.

oh, and by "courses" and "internet discussions", I mean properly set up pages with information coming from a professional. Reading the forums is all very well, and more often than not you get to a good advice, but most sellers have neither the time, nor the english knowledge, nor the PC savvy to sift through the forums... and often enough, the threads are so controversial, that a simple newbie cannot pick a side and an beneficial bottom line.

Would love to know if it's possible to change email notification of convos to identify which item is being discussed; i.e., "I love this item of yours!" with no hint of which item is being referred to without logging in to my Etsy account and checking ...

I like the points made by 4thesparrowsnest - and I agree with her aswell - it would be nice to do some rearranging! - however if this is even remotely logically feasible from a software point of view is a different matter! I read all the storque articles too - and I like the mix of serious business with a bit of fun, projects and behind the makers. It is hard to cater for every market in this eclectic mix, but so far so good - thank you!

and i also agree with KarmaRox:D tons in the forums... as far as how the site is set up i think its great.

I'm looking forward to the podcasts. I hope we will be given enough notice about them so we can make room in our schedules to be there. An email letting us know when they are happening would be great! Thank you so much for always trying to make etsy a better place, it's very refreshing and much appreciated - Tracy

The problem of having a new shop list 100 items during desirable listing times and blocking other listings for a while seems to be handled on a crisis basis. Is there any plans to deal with this issue before it happens? Is it as big a problem as it seems?

I like the direction you are taking with making the site even more personal by using video and podcast. I love to hear inflection instead of always reading. Wouldn't it be great if we could imbed our own video on our profile page?

First of all, I wish to thank you for taking such a personal interest. I would like to comment on something said regarding Vintage. Vintage has always been a part of the Etsy vision. A vision does not need to be justified. If there were no other reason, Vintage is recycling, which is good for our planet. I love the Etsy vision with the emphasis on handmade items which cannot be found elsewhere plus the supplies with which to make them. The Vintage just adds another dimension, and one does not take the place of the other. What I would like to see is some print advertising at Christmas - say in the NY Times magazine or some other publication. I would even be willing to contribute for this. Etsy is still not known the way it should be for Etsy's unique qualities.

Podcasts are great but please make a written summary for those of us with slower computers and already noisy households...

I, too, agree with KarmaRox. All the questions you should be answering are already in the forums.

I'd like to know what Etsy is doing to retain it's quality and integrity in the marketplace. I'd love to see listings that weren't 6 months in length. I think if as a seller, if I don't care enough about a product to relist/try and promote it, it shouldn't be clogging up the searches. I think that would increase quality and help us get noticed a little more, we're all a speck of sand in a sand dune at the moment. My jewelry shop starfalldesign.etsy.com did 3 sales in the first week, I think partly because I was coming up in the "undiscovered" section. Now my hits have become considerably less and I haven't had a sale in weeks. I am sure lots of people would love to have advice on this!

I know Etsy admins cannot be experts in all catagories, maybe inlisting some help with the resellers would be the next step? Etsy is getting bigger by the day and I want to know if it is a priority to keep resellers out. Or are there too many other fish to fry? I guess my question is how much of a priority is it?

janeleven point taken but, it doesn't stop the whining. again im all for vintage love it to bits.

I have to say I find the audio on etsy one of the most refreshing ways to communicate with sellers. whenever I have been in the virtual labs and there has been no audio/video I leave because of the problems with mass communication funneled through typed chat. I think this would help a lot.

ok how about this, can the tresury and chat be on separate servers? cause when one goes down the other has issues.

I read an article in AOL's headlines about sales tax and internet sales. I have seen nothing on this since. The idea was that we, as sellers, would have to charge sales tax at the buyers home state rates. Personally I think sales tax should be charged according to where the item was purchased. I know what my states sales tax is, but how do I keep track of all 50 state's sales tax?? Supposedly, this was a bill making it's way thru the gov. but I have seen nothing since. I would certainly like to know more about this and how it will impact Etsy! Fact or Fiction?

I would also like to be able to rearrange items in my shop. When you have several pages of items, sometimes you want to put your favorite items on the first page or top of the list. Not everyone will go through all your pages. I would also like more tips on getting my shop known. Should be a good experiment. Thanks for asking! : )

Random idea: Let's have an Etsy sellers craft fair! Maybe we could do one in Winter in LA and one in Spring in NY?

a podcast is a nice idea, but it will exclude many sellers; the same way that sellers who do not sign up for the emails, or read the forums are already excluded from most of the really important release of information here on etsy. i know this, because i am one who spends way too much of my time mining for information on etsy. i am signed up for emails, podcasts (via itunes), read the forums almost every day, follow etsy on twitter, and get news from outside sources as well. i only look at the storque when i am directed there from somewhere else. it is too full of articles without an easy way for me to separate information pertinent to my particular needs, so i don't bother with it much. my friends and studiomates who sell on etsy, most of them are completely clueless of anything going on sitewise. many of them list, relist and sell without any of these things. or they see the amount of knowledge i have about etsy, and how i have come about it (through hours and hours of reading), and feel discouraged from using etsy at all. with those people in mind, i would encourage some way to have a stripped down version of the storque, maybe a site announcements area with information that is searchable etc. i am not sure how to go about this. the admin forum is a start, but it doesn't reach many sellers who do not even know the forums exist (or have no desire to go there). it should be easy to find, possibly abbreviated with the ability to read further. maybe in a digest form? i am not sure. and then, i would also like to see a more active presence in the forums by admin. i don't believe that the forums is an accurate representation of the etsy community as a whole; there are plenty of the same people making their same loud complaints there, but a stronger presence of admin there to answer questions may assuage many concerns and lend more credibility to the forums as a whole (and might be more user friendly to those who have backed out of there and to new users). maybe some "office hours" for other admin who rarely show up there. i am interested in discussion, but i am more interested in what happens with the site as a whole, since a large chunk of my income depends on it.

what a great idea!!!

1. As has been mentioned, spend some time reading the IDEAS forum (that's what it is for, after all!) and respond to the issues that are brought up there over and over and over 2. Find a way to make both Vintage and Supplies feel less like the "ugly stepchildren" of this site! "Etsy: Your Place for All Things Handmade" is a great tagline, but you are excluding and alienating a HUGE portion of your sellers!!! 3. I know, I know...something more important always comes up...BUT PLEASE, support the teams, for most of whom the primary mission is to support you! We're not asking for a big fancy hub with lots of bells and whistles!!! HONEST!!! We just want to be able to update our own team profiles (I don't care how many times I send in updates on the text of our profile, it never gets updated correctly!), and we really need a way to contact all of our members without having to go off-site or send hundreds of individual convos. It would AWESOME if we had our own chat/lab function, but that isn't as important as just letting us contact all our members in one easy, on-Etsy step. And I'm sure you all can come up with all kinds of fun bells and whistles and toys....but they are not VITAL to us being able to manage our teams. Thanks! Milly, aka thistlecraft.etsy.com ETC Leadership Team

I think i would love to know why the views are soooooo incredibly low. Thanks! www.etsymoms.blogspot.com

number 1: rearrange items in shop thank you! thank you for the opportunity!! you have a monumental task for sure!

As a vintage seller, I appreciate the "Etsy Finds Vintage" articles. I would like to see more focus on vintage, but maybe separately. The artists here and those who create definitely should have their own spotlight and focus. The work here is fantastic. But I also view vintage going hand in hand with those who create, since we are all interested in recycling.

I would like to see Full Disclosure about the supplies and vintage product lines on the home page. Live up to the lessons in integrity from your grandparents.

A separate category for leather and you need to somehow advertise the Etsy site. Many people have never heard of Etsy and when most do, they love this site.

I would like to know why Etsy doesn't take out full pages ads or advertise on television. Lately, the press Etsy has gotten hasn't been great. There are huge audiences you haven't tapped into because of the narrow focus of things that you feature and the places you choose to feature them. I'd also like to know why traditional retail holidays and events are basically tossed onto the front page 2 days before the actual date. A little forethought goes a long way. I would also like to know why we can have page after page of discussions about front page features in the forum, and they are mostly ignored by admin. Or if admin does reply, it's a standard cut and paste answer and then the inevitable lock. Other than that, y'all are great. :D

Wonderful idea! I would like to know how to get a showcase spot for art, as they are always sold out. I would also love to hear more ideas on how to promote my new shop as well. And I do LOVE the storque and read that all the time. Thank you! =)

I would like to know if loading our items to Google Base is really effective and will it boost our traffic? Also, I would love to know the best times to list and item on etsy....day of the week and time. Do you see an increase in sales on the last day and 15th of each month?

Oh also I would love to know how to get selected for the home page and for interviews?

As I have ask many times, the ability to arrange my items in my shop. I would love to be able to do so alphabetically! Thanks!!

I think ther are a few things that can be done to help us improve our listings and do them in a less time consuming way. I would like to be able to list an item and then have a "list similar" selection so that I can use the same format and tags as I used on the previous items. I have alot more items to list but do not have the time to sit and choose my tags one by one repeatedly. So I keep more of my items listed on ebay for that reason. If the listings were made more using friendly I would list more items immediately...it's a real pain if an item sells to have to redo the whole listing all over again. Thanks for being open to our opinions and sugestions.!! :)

I would love to be able to accept coupons in my store! That way I could offer money off or free shipping when my customers enter a simple code.

I would like 1) to be able to rearrange listings - and for me I would love more sections although probably 10 is enough for most 2) to be able to have shipping calculate by weight so I won't have to issue big refunds to close states where my shipping calculated to far states might be scaring them off 3) One page where we can use our own html to be more creative - somewhere? 4) ability to block certain buyers 5) ability on feedback to match up item to buyer - instead of going back and forth to see which have left feedback and which haven't (hope that makes sense) Thanks for asking!

Ah yes and the ability to assign discounts/ sale percentages - instead of doing it manually or just refunding the difference.

Hi there, Etsy Admin! Thank you for doing this! My questions are: 1. Would you ever please consider hiring someone to moderate the listings as they go up? ... specifically for Vintage items and items which are from resellers. Ideally, I personally think it should be someone who has experience in valuing and determining vintage quality. I sell vintage on here as well as handmade and I'm shocked at how much non-vintage stuff gets passed off as vintage just because it's cute. I flag and flag and flag. Nothing happens. I'm talking about stuff which has major brand names clearly visible in the photos. Brands which, because I used to manage a consignment shop, I know for a fact are no older than 10 years. 2. Can you please explain to us what happens when we flag an item? 3. Does it help for us to provide you proof in the comments section as we flag items (i.e. with links to photos of that same item in a catalog or listed elsewhere on the internet which clearly determines it to be an illegal article)? 4. Etsy is growing by leaps and bounds in internet and cultural popularity... do you have any plans to expand advertising into other interest groups, such as music magazines (like Paste, Spin, Rolling Stone, etc.), parenting magazines, etc? Thanks so much! xoxo- -Brooke -SoSheSews

I'd like to know how Etsy plans to be more proactive with resellers (supplies and vintage excluded of course!). Whether this means staffing on the weekends or whatever you can think of it would be great :) I also think it would be super cool if each category had it's OWN Etsy Admin person. Like Geekery to go to _______ and Needlepoint could go to __________, etc so on and so forth. That person could help with matters specific to that category and could also judge bad tagging issues that seem to crop up. Upon entering a category you might see a friendly avatar of the Etsy Admin in charge of that section up in the right hand corner. And you could say Hey! Looks like Maria is in charge of Vintage I can ask her about _________. I dunno just my two cents. The IDEAS section is also a total treasure trove of questions.

Bulk photo upload all 5 photos at once! Will speed up listing time. Love the site! Many unique things about it - as a new seller still learning the community but very infatuated with the whole process here so far!

I think Etsy is great "as is". I have met some great people and I have seen some positively amazing handcrafted items. I have one nagging concern and that is that one day Ebay will aquire Etsy. That would be the beginning of the end and what a shame that would be.

Hello! I would love to know if a "duplicate listing" feature could be implimented. It would greatly help out sellers who have products that vary slightly, like just the color options, or quantity options for supply sellers. That way we can go back and spend just a few seconds editing the differences like colors. Thank you!

Thanks for this great chance to voice concerns and to listen to others as well as yourself speak to us. Isn't the internet great? I really have tried to understand how the front page is chosen and I think that a few times a week there could be a lottery where admin doesn't know who they are picking.. just an idea as there is alot of rumble about FP all the time// I think as this is the premium way to get seen and make sales there might be a way to make sure everyone has a chance at it some day of the week.. just an idea. And I want to echo the ability to re arrange items. very very crucial to marketing the best at the top where people see. I sell 150 items at once and would love to be able to decide what I want to be seen on first page. I really want to say thanks for all that admin has tried to accomplish week after week, wonderful storque articles and featured sellers.. its awesome. How about featured seller being up one day.. there are so so many of us and to be up more than one day is overkill. I have seen many artist sell out and not even have much left by day 2 or 3 so consider that. And last but not least at all. is it possible to have a category for Photography both modern and vintage. As a person who has spent 35 years in that field I can tell you we would scream for joy if recognized as a seperate art form. Every time I list a photograph I chose art and really it just doesn't fit into that category.. please please A photography category. thanks and please send us an email to let us know when this will be.. email works best I think. THANKS!!!

I see that someone has already commented about the front page seeming to be of a select few repeat stores... It seems almost impossible to expect to ever see one of my own pieces showing up on it. The items selected from the front page seem to be of pieces listed on that day or the day before only, and unfortunately, there are so many pieces that have been overlooked that have been listed for a while. How can this be resolved? Does everyone equally have a chance?

Another thing that has been brought up repeatedly in forums is the need for a way to organize our favorite items. I buy a lot on Etsy, and I do most of my holiday shopping here. I would love to be able to sort the items I have in my favorites list into different folders.

I would like to be able to have a shipping calculator based on weight so shipping costs are accurate and the customer has choices.

I have to agree with KarmaRox about the forums. If you want our ideas and feedback, that is a great place to look. That's what that section is for, afterall. As for getting news announcements to us, I'm really pleased with the new Announcements section and the newsletters. Some people might not like the feel of the one-to-many format, but if you have a big announcement to make about major changes or tech problems, that's the best way to reach the most people at once, and when those announcements are made BEFORE the changes happen, you have a much happier, better-informed Etsy population. The main question that I would like to see addressed in a Podcast is whether or not Etsy going to start doing some serious advertising. As a seller, it is obviously my responsibility to drive my own traffic to my shop, but when there are still so many people who simply don't know what Etsy is, or when sellers feel the need to organize an Etsy Day on their own, it might be time for Etsy to address this issue.

I am very curious as to what percentage of your shops actually make sales. Mine isn't even viewed, let alone bought from. I know there's lots to learn and even more for me to do, but I seem to be getting nowhere fast. I will keep trying for that 'magic' craft; maybe I spread myself too thin?

I love my Etsy! The one thing that would really help me is a 'local' shipping option (for your own province or state) I find that local buyers get upset when they only find a generic country wide shipping price. I think this would go well with the search local tool on the site. Just a thought!

Oooh, organizing favorites is a big one too. It would really help boost sales. I get lost in mine and just give up after a while. Maybe even just organize favorites by category?

I agree with KarmaRox. what is the point of having the ideas forum and other stuff if no one is reading them? I mentioned a while back it was a waste of time to post in ideas and I was practically slapped down by administration. Guess I was right and it was a waste of time.

Yes, why do we see the same things over and over on the home page? Give someone else a chance!

Etsy is a great selling site and is priced realistically. I know we all want a lot of enhancements to the site (me included), but I know that enhancements cost money and I would hate to see Etsy become like eBay and charge high fees. That said, here's my list most which have already been posted here: * A Shipping calculator would be my number 1 request *

Alright - now that I know you're listening! First of all, I LOVE being, selling and buying here! My biggest beef is the gift guides and how things are chosen - there is so much talent here - 1 listing per seller seems fair and rotate to get more variety and exposure! I'm with the others. There are alot of great posts in the forums - check 'em out once in a while, not just when it's time to shut it down! Tagging - yes, definitely - do y'all really even do this or is it so overwhelming that it takes a back burner? Someone mentioned the featured seller - what a great idea to have it for 24 hours and then choose another - we'd all like to someday hope for that chosen position! Yes, I've seen several shops sell totally out in a day and have nothing left to sell. What a great thing to happen, but think how great it would be if it happened to more sellers! Okay, yep - I'm done and I can't wait to see what comes out of this!! Thanks for listening!!

Sorry I hit enter before I was ready, so here's the rest.... * rearrange items in my shop * A televised or print advertising campaign to make more people aware of what Etsy is

Check out the Fora for the major Talk of the Day. If Admin were to actively respond to the concerns voiced there on a daily basis, Maria, Chad, Matt & Sara would be kept busy for a few weeks, let alone for a mere podcast or three. And don't forget to check out the Etc. Section, too. Many many threads filled with unanswered questions, good ideas & frustrated posters get unceremoniously dumped in Etc. to hopefully sink out of site & fade quietly away.

I just had a customer call me and say she did not want to sign up for Etsy to make a purchase for fear of getting spam from Etsy. I know getting emails are optional, but how about HUGE letters saying right next to "register now" "YOu wont get spam from Etsy from registering", like as big as the register button.

Is there a way for items posted further in the past to be seen more frequently? It's slightly annoying to see your item disappear from the first pages of listings after a day, only to be seen if a customer delves past page twelve!

First of all, Tina and I love listing on Etsy. However, we were wondering if there is a way to list an item separately and then list it with something else without having to list twice and then deactivate a listing if only one of the items sells. Also, we have noticed that there are alot of repeated pictures on the front page. Last week one seller had three items in the same front page group and another seller had the same picture three times in one week. There should be a way to track that so that the front page has more of a sampling of everyone's work. Thank you for listening.

My biggest Etsy wish is to allow people to change their username...even just once! Fingers crossed! From mpaperarts selling jewelry -- ugh.

Yep I also agree with KaraRox - the forums will keep you up to speed on etsy members. Previously posted - "Greenerica I'd like to know why the same shops are always selected for the front page." I also have the same question - with all the national and international press etsy has been getting it would be nice if the etsy-made treasuries could reflect worldwide handmade items here at etsy.

As a new Etsy shop I would like to suggest a link with the USPS and UPS sites which would make pricing for shipping a lot easier. Thank you

Suggestions: 1. A more streamlined process for adding items would be nice, including templates and a bulk uploader. 2. Etsy needs to be marketed towards buyers. There is a lot of effort put into attracting more sellers and there always has been. I find the only people who've ever heard of Etsy, however, are people who sell on it. You need to get publicity and advertising in non-crafty publications to attract more buyers. 3. HTML code should be allowed in more areas of our shops, especially our profiles.

I appreciate the ongoing efforts by Etsy to develop an effective and many-pronged system of communicating with the member community, but I have to say that I agree with KarmaRox at the top of the comments: "Really, all you need to do is read the forums if you want to hear from us." The best way to keep a finger on the pulse of the membership is to visit the fora. Which prompts me to suggest, once again, that Etsy explore a more efficient forum set-up, at least for the Ideas and Bugs sections. As I suggested here - http://www.etsy.com/forums_thread.php?thread_id=5853240 - this would be an excellent way to keep track of user suggestions and bug reports, as well as a perfect vehicle for keeping those users up-to-date on their status. Maria did mention (in early November '08) that this was being looked at, but we've heard nothing more about it since. But, since you asked for it . . . here are some other important issues: *** site-wide currency disclosure of $USD (long, long, long overdue) *** more effective content control (what happened to the proposals from Matt's article http://www.etsy.com/storque/etsy-news/community-topics-resellers-on-etsy-2541/ ?) *** better use of the Gift Guides, and quicker turnover, to keep them fresh and relevant *** seller control over inventory of items that have not been paid for ('pending' instead of 'sold'? http://www.etsy.com/forums_thread.php?thread_id=5479780 ) *** inability of sellers to cancel ANY transaction when the item has been paid for - even in the case of a refunded sale, it is best to maintain a permanent record of it *** prevention of feedback from NPBs *** privacy for buyers!! (no one needs to see a detailed list of member purchases except the buyer involved in those purchases) *** and, to that end, I would like for Etsy to link all of a member's accounts behind the scenes, and allow a single, undisclosed buyer account per member - http://www.etsy.com/forums_thread.php?thread_id=5492964&page=5#post-34852223 *** not a priority, but it sure would be nice to be able to filter sellers out of search results (perhaps by clicking an 'x' beside the sellername in the left-hand list on the results page?), to further drill down to what buyers are actually looking for - http://www.etsy.com/forums_thread.php?thread_id=5746877 Hmmmm. Am I forgetting something? (I may post again.)

I listed my first pieces for sale in March and have spent about a $100 to be featured in the "Main" and "Spring" showcases numerous times (in both March and April). Unfortunately, my investment has not resulted in any sales. My store has been marked as a "favorite" by numerous visitors, which reaffirms my belief that my creations are special...but, how can I get a sale? Your advice is greatly appreciated!! :)

1. PREVENT tag abuse. Don't expect the Etsy community to do all the work. The sellers need to be making our product and managing our own stores. It is very frustrating to be drowned out in a sea of mis-tagged items. 2. Redesign the seller's shop pages so we can do everything from one page: renew, edit, rearrange. The new design should allow us to view all our shop items or just one category on ONE page, and then give us options to renew, edit and rearrange items. Simple "move up", "move down" buttons would be good; drag and drop would be awesome. 3. Make it easy for us to contact a buyer about a particular sale. When viewing the "receipt" page, it would be great to click a button to open a convo and put the item name and sale number in the subject of the convo. 4. On the sold/orders page, show what date the "got payment" and "shipped" check boxes were checked. thanks for listening!

As many others have noted, I too would like the ability to rearrange the items in my shop - without being charged for it.

Thanks for everything you do! My one wish is the ability to sort/rearrange the items in my shop - even if it's only by section.

Advertise Etsy in magazines, etc. that will bring in SHOPPERS, not more SELLERS. More shoppers = more sales fees for Etsy, happier sellers, more sellers bragging about how great Etsy is, and even more sellers.

I would like to know: 1) Why do so many rule-breaking items make it to the front page, or the gift guides, or the Storque? Why does quality control seem so lax? 2) Why are items that are *blatantly* rule-breaking take so long to be removed from the site? 3) When a seller is contacted about a rule-breaking item, why does the Contact team so often completely neglect to specify which item they are referring to? And why are sellers contacted by the Content team about problems that do not exist in their shop? (i.e. telling a seller to remove a tag when nothing in their shop has that particular tag). Again, this seems like a quality control issue stemming from a lack of organization and attention to detail. Thank you for trying out a new format for communication. I hope it is effective.

thanks so much for listening to us I have been on etsy for more than a year now and I love it there is only a couple of suggestions I' d like t add Still everyone here added so many good ones ! when I was in the gift guides last march it gave me a lot of exposure and I believe everybody needs some once in a while I know too that you need to fill some "criteria" for the front page features but is there any way that different sellers make it to the front page more "randomly"? I was never at the front page and I guess like many other seller I have good material. Thanks so much again,God bless you Nora

Looking forward to the conversation. My hot topic is how Esty can use its brand and community of sellers to bring in more buyers. At this point it should more than just grass roots efforts for each individual seller. Love Etsy!

Oh, and CURRENCY CONVERSION. PLEASE. Other sites can do it, so can you.

I am just getting started. In fact, have a lot of items that I havent posted yet....the basics of getting started are overwhelming. and the experience of some makes it hard to get started. For example I tried to get on one of the workshops, woah, very complicated. I strongly recommend an intro class for newbies to set up shop quickly and comfortably. information overload makes it hard to set up and start selling. Also, how do we/Etsy promote Etsy to non crafters to buy? what is Etsy doing to cover that for us? seeing what jewelrylover2008 says above worries me. I am in awe of the concept of Etsy and look forward to see how you simplify things.

Oh, and I agree that Etsy ought to reveal, upfront, that it features three main product/category lines: Handmade, Vintage, Supplies. This thread has some terrific suggestions - complete with graphic mock-ups - for achieving this - http://www.etsy.com/forums_thread.php?thread_id=5917689 . I don't think embracing all three will in any way detract from the main handmade focus, but will rather enhance and complement it.

Is there anyway to introduce brand logos, like say my favorite website etsy into the mix? -I am a designer who sells through etsy -you make an approved logo available -I can take that logo and make merchandise with that logo -I put it up for sale -we split the profits?

Yes! to what quirke posted above. ^^^^ To be effective, Etsy needs to give specific details to sellers warned of a potential content violation. Take the guessing and speculation out of that process, please. Otherwise, it is a wasted effort on all sides.

oh yeah.... I want to know why, when I list a new item... it states handmade, vintage, and supplies... but it doesn't force me to CHOOSE one of those categories... and why oh why does all my photography say 'handmade art' .... it's not handmade art. it's photography.

Oooooh. Good point theeye. ^^^^

Firstly a BIG DITTO on the thanks for the wonderful site, and all that you do. My suggestions/thoughts? It would be great, to add a feature for buyers that says "people who viewed this ... also viewed this" to organically sort of walk them through the site/or other sellers". Or indeed create the concept of "just browsing". Lets face it when we shop in a physical store, we wander around the departments ... and displays lead us to other departments ... I believe that is the reason why Etsy's front page is so successful, it shows multiple departments or areas. I would suggest if a user (buyer) is looking for something special they'll search for it, and you've got that covered. BUT would suggest that most shoppers who come across the site are just browsing, perhaps with nothing special in mind. We need to work out ways to get people to 'impulse' buy. Does that make sense? (as you can tell I have a million words I could say, but will resist the temptation and leave it at this.) Thank you for listening! Carry on!

I think this forum is a good idea.

I would like to save searches. For example, if I'm shopping for something very specific, I don't want to have to come back every few days and type the whole string again!

I have a simple question, yet have been unable to find any article that addresses it. There are times that I have arranged a "barter" with fellow sellers. I was wondering if it was necessary to compensate etsy as far as the value etc. or if the cost to list it is sufficient? Thanks!

I would like to know why 1) same sellers are being featured 2) I have (example) Mothers Day items and I see the same (and I mean the same) items being shown in the Mothers Day Showcase. I make Custom Made Stained Glass items and I never see any stained glass being featured, I don't see any other Stained Glass Artists (unless you "pay" to be in their Team and again, when I do check out Stained Glass (when I click on, example, Catagories to get to stained glass) I will see the Same Artists over and over again and not see 1 of my items. 3) My "set up" name is SunnyA. It isn't my shop name which is Pane In The Glass. I'd like Etsy to allow me to have buyers look for Pane In The Glass, NOT SunnyA. Thanks

I would also like to know what I can do to get on the homepage. Thanks.

As people read these comments, please refer back to the first post from Moonstr. Threads along these lines are an ongoing relugar occurance and one of the best argumments for doing a public and full acknowledgement of the vintage and suplly sellers. The less than forthright manner accorded to the other Etsy product lines create strife. Artisans come to the site under the illusion of ETSY BEING STRICTLY FOR CRAFTED ITEMS. The continuing lack of clarity and mealy mouthed way in which this problem is NOT dealt with is a festering wound. Sellers are expected to do full disclosure. The site should hold itself to the same standards expected from the sellers. I am sure that similar rationales apply. I also would like to know that the administrative level included some personel who were knowledgable with the vintage catagories. Unfortunately, the level of ignorance of vintage IS apparant.

This is a wonderful opportunity and thank you for offering it to us. I have been here a year and I am a vintage seller. I came in here and a lot of people complain about vintage being here...and vintage complains about no exposure. I would like to see Etsy treat the vintage community more seriously...but then the vintage sellers need to realize that our promotion is putting yourself out there. Please Etsy mention us as serious contenders in your market. I do well here. I follow the rules and I promote myself all the time off of here. Vintage brings in a lot of buyers who also buy handmade. Instead of the contention between the two venues there should be a joint effort to promote Etsy for the betterment of all. Thank you for listening. The Diva

I would love a subcategory for jewelry boxes and jewelry holders. When I list my boxes under jewelry [instead of sculpture], there is a subcategory for 'jewelry holder', however, when shopping in the categories, no such subcategory can be found. With all of the interest in jewelry on Etsy, it seems that jewelry related products should be easier to find. Also, I love the expanded jewelry showcase roster and hope that the art category might someday be handled the same way. Etsy is terrific, it has changed my life. Thanks to you all!

I've noticed that there have been several items in the daily picks and on the main page more than once, yet so many items go unadvertised (including mine! haha). With the bajillions of options, why would etsy list the same item more than once and neglect the rest of us? I still appreciate everything etsy does and the sales source it provides, I was just curious to how that happens.

I had a problem listing Pine Needles for sale...they are not commercial. I sent you a letter asking about a category called the Natural World for those who collect & want to sell these items to others who make something out of them. With the current parameters ALL my tags on Pine Needles are wrong. Other than that...I agree with a number of others that the same shops are always shown and the same products. In some of the categories....items which DO NOT belong and NO WAY fit there are listed...and nothing is ever done about it. You do need an Editor for each Category...who can monitor items being added on a daily basis. Thanks

TheEclecticDiva Says: This is a wonderful opportunity and thank you for offering it to us. I have been here a year and I am a vintage seller. I came in here and a lot of people complain about vintage being here...and vintage complains about no exposure. I would like to see Etsy treat the vintage community more seriously...but then the vintage sellers need to realize that our promotion is putting yourself out there. Please Etsy mention us as serious contenders in your market. I do well here. I follow the rules and I promote myself all the time off of here. Vintage brings in a lot of buyers who also buy handmade. Instead of the contention between the two venues there should be a joint effort to promote Etsy for the betterment of all. Austin Modern Says: Here Here! Vintage sellers spend a fair amount of money listing items and pay a fair share in sales fees. I LOVE my etsy buyers, I'd love to feel a little love from Etsy.com with just a simple inclusion of the word Vintage. As in "Your Place to buy and sell all things Handmade and Vintage" I'm a little saddened when I get a response to a convo or post that basically says "Ew vintage resellers, go away!" What is that?? Etsy ought to bridge the two rather than seemingly "tolerating" vintage. I promote the heck out of my store, spend money on Google adwords and am currently paying Etsy bills avg 100 a month. I'm happy to pay it, but would like to see a little love back from Etsy.

I like the etsy site, but I dont use a credit card - I use paypal only. The alternatives for me are my own site, RedBubble and ebay. So my first request is - please support paypal only-artists. RedBubble is catered to prints only, but is a good site to compare against, its community features like groups help manage the huge volume of submissions. I think all these site have a similar problem - its quite hard to filter for high quality in the genre you want. I think you need basically a combination of google keyword search, good tags and voting on quality by the community to make the good stuff findable by people who want to purchase art. Another aspect is to have focussed sub-sites or groups, such as scifi / fantasy or formats such as ACEO, small oil paintings etc - you almost need one busy community evangelist to be involved with each subsite, so it has value to collectors, and the best work is really highlighted. cheers, gordon anderson [ http://redbubble.com/people/gord for a sample of my work ]

As a new ETSY seller I have many questions but will start with just a few. 1) How can I get more traffic to my shop? I email and tell everyone I know, but I have to reach more interested buyers to make my shop work. 2) Is there an ETSY review board that could look at the shop and product and give me tips on what might make more sales? 3) Is there a way to make shipping more exact and easier. To attach the Pay Pal shipping caluculator to my shop would help. Thank you for your help.

I agree with everyone--thanks Etsy for all that you do to help us do what we love. I'd also like to know other ways we can get our brand out there. If we are never featured on the front page, and we are twittering, facebooking, flickering, blogging, etc, how else can we become known? I list and relist, make new items as often as I can and yet, I still feel like my shop is in a slump and it is disheartening. Any advice about would be greatly appreciated and would help raise my spirits about all the hard work I'm putting into something that really isn't taking off. Also, other little things on uploading that would be extremely helpful: uploading all 5 photos at the same time (like blogger, for instance) would be uber-helpful; ability to rearrange items would also be extremely nice; when browsing Etsy and clicking Add Item to Favorites without being logged in, once you log in, it would be nice if that item would actually be added to your Favorites without having to re-click. For the longest time, I realized I was missing items that I wanted to check out again later because I didn't know I needed to re-click that link after logging in. Not big things, but just things that would be nice to have made easier! Thanks again for listening to us!

I have not been able to sell any item as yet. There have been many "visitors" to my shop. I haven't figured out why as yet. But, I was wondering if you could possibly have a category called Doll Clothes, rather than a shopper going through Toys. Thre seems to be a huge number of American Girl Doll clothes for sale -- so why not have a separate category?

I would like there to be some type of icon for items with free shipping. I personally love free shipping and as a buyer and seller I want to be able to see that right away.... I also would like to have a link to site traffic, I am on the West Coast and constantly debate when to list items. I would also like advice on when is the best time to list holiday themed items. I would love to have an etsian craft fair as suggested in LA, NY areas and please advertise more in non-craft publications thanks Denise@ inmyblueroom.etsy.com

It would be good to be able to put things in the place that I would like it to be so that it matched my web site more thus keeping a theme. Would you be able to have catagories too. i.e. Designer only, One Of's. I also find that when searching it would be good to have more definition like womans, childs, mens etc as when searhing for say hats.... whooa. heaps arrive. Thanks for the opportunity.

I just cruised through the above list and copied things that I have heard myself "wish for" to other sellers when discussing Etsy and other sites. For now I am with Etsy. I like the site, I like the customers. I promote the heck out of my little corner of Etsy. I do feel that Etsy needs to step up campaigns appealing to buyers and INCLUDE all sellers. If the Buyers are here, the Sellers will follow in droves! *** Have a reason for certain features and a slimming down of some of the silly features like searching by color. I tried it, mostly it seemed to pick up items with colored borders or backgrounds. Feedback is nice, but the reason for Neg feedback (for buyers) is to serve as an early warning (to sellers). When sales happen without a countdown (such as an auction) negative feedback isn't seen by the seller until after the buyer has already made the purchase. Often the Neg FB is for non payment and the buyer is left relisting. so: ***Immediate payment required before an item is removed from a store is a great idea! *** Auto account closure once a buyer has X% of non-paid for purchases. Out of my three NPBs in 2009, one had 2 negs for non payment out of 3 transactions! That's a 66% Negative/No Pay history. I have had 3 NPBs that I did not Neg because they could give the same feedback. This was a large bone of contention at another unnamed site, and led to many seller's leaving. *** prevention of feedback from NPBs *** privacy for buyers!! (no one needs to see a detailed list of member purchases except the buyer involved in those purchases) Yes please. I am not comfortable having my purchases available for anyone to browse through and I do not want my buyers private transactions available for browsing either. We sell to a lot of interior designers who in turn resell the items to their clients, they don't need to worry whether their client will see the item in a sold section of Etsy. ***A more streamlined process for adding items would be nice, including templates and a bulk uploader. PLEASE!! Listing Items is SUCH a Drag of a process! It would be lovely for me to remove a bunch of options from my template(things I will never sell), set a few as permanent and make loading faster. I am sure Handmade sellers are tired of having to scroll down to select Handmade, I'd really love to have a default template to Vintage for myself. Also the combined shipping option for someone like myself where everything is a different size and I can't just say "YES" to combined shipping on everything. I've love to stop having to add the price in twice. ***Along the same lines, please allow me to set up a one size fits all box for shipping. I'd like to select Japan, Sweden, UK, France, Australia, NZ and maybe one or two other destinations and charge one international rate. Having to enter TWO dollar amounts PER Country takes FOREVER. Consequently I just leave comments on the main page saying if you live out of the country please contact me for a ship quote. THIS HURTS ETSY. Europeans feel that Etsy is more of an American thing. It's not. Just listing prices for each country twice is such a pain in the butt. I do not want to select "Everywhere Else" because I do not want to ship to Africa, China, Hong Kong or Korea. *** Etsy needs to be marketed towards buyers. There is a lot of effort put into attracting more sellers and there always has been. I find the only people who've ever heard of Etsy, however, are people who sell on it. You need to get publicity and advertising in non-crafty publications to attract more buyers. NON CRAFTY MAGAZINES! The Craft Market can be very DIY and DIY means Do Not Buy: MAKE. If you look at a site like Auction Bytes, all the sellers fleeing "the giant that was" they all know what Etsy is but they all want to know the same thing: How are your sales? Etsy has the ears of sellers, now Etsy needs the hearts of Buyers. The "giant that was" was built on Vintage and collectibles, doesn't Etsy want to openly include that market?

I too would love the idea of offering different linked shipping options, perhaps via Etsy rather than via Paypal, since paypal really only offers domestic and international priority (not international first class) USPS services; sometimes UPS or Fedex would be preferable! I'd also love to have the "alchemy" section streamlined. As it is, it feels a bit clunky--it seems as if a few of the approval steps could be consolidated. Thank you for asking!

I pooped out about halfway down the page, so if you're reading this, you're soooooo dedicated! Podcasts - put it on iTunes so I can subscribe and download to my iPhone. Topics: new sellers need to know that Etsy isn't going to advertise for them. I wondered the same thing, convoed Danielle, and she sent me a bunch of stuff. The founder doesn't want the company to go that way, so sellers need to know - like an intro course or operations manual. The sellers handbook is good, though. The info basically needs to be more organized, more searchable, and more categorized. I'm a newbie, too, basically. I've spent a lot of time on myself and myself, and sifting through too much info. I blog, I twitter, I read blogs, I comment on blogs, I flickr, I joined flickr groups, I joined teams, I favorited loads of people locally and on my teams. Really, people, the stuff isn't going to sell itself. You have to work at it - it's a job! Research your product, your audience, your prices, your words, your tags, whatever! Join teams, network, blog, twitter, get a license (still working on that one), pay taxes. Speaking of taxes, what about that sales tax issue? If you really want to sell, you have to wear all the hats - artist, photographer, writer, editor, outside sales, marketing, lawyer, accountant, quality control - the whole bit! Promote yourself. That's what's on sale. Thanks for listening, alex http://alexkellerblog.blogspot.com

Thank you for giving us this opportunity! I would love to be able to edit items from the item page, rearrange items in my shop, and have more shop sections. I think it would also be great if flagging items rendered results. I also think that Etsy should start marketing more towards buyers, like someone else mentioned. Most of the time, when I see Etsy advertised, it seems geared more towards getting more people to come here and sell. Finding another way to feature sellers would also be greatly appreciated. I know there's the infamous front page feature, but most of the time I can't tell the difference from one front page treasury to another. Except, of course, when I notice the same items there in a different front page treasury several times a day. Perhaps if there were some sort of limit? For example, there could be a rule that you can only be featured on the front page once every two weeks, once a month, or some other time frame. This way it would give others a better chance to showcase their talents to everyone who visits. Another site that I sell on lists search results randomly. I think that would be worth looking into for Etsy as well. It gives people a chance to be seen more often. Or you could at least give buyers a choice of how they would like their results listed. I know when I'm shopping, it's annoying to see 12 of the same thing, from the same shop, on the same page. Those are my main concerns/suggestions right now. Thanks again for the opportunity!

I love etsy and the idea of etsy. I've read the posts and agree with most of the comments. 1. lovejoy creations had a great suggestion: create a separate category for leather. I make handbags and when a buyer is confronted with over 5000 pages of bags, it's luck from the heavens that gets a seller seen, if ever. I've been listed since Feb. 27th and have had no sales. If it weren't for the showcases I sign up for (Tuesdays are not great, by the way), I wouldn't be found at all. 2. How about a showcase for sellers who've had no sales? Of course it wouldn't be phrased that way, but it would help. Is there an Admin who monitors the 'no sales' situation? 3. Is there Content Control? I've recently noticed handbags that look manufactured & are being shipped from India. At Art Fairs I ran into the same problem from the same country & they were booted off the fairgrounds. This is something that should be investigated because the handbags are selling below market value for the amount of detail they have. 4. I like Maclancy's suggestion about a front page lottery and the reduction to one day for front page spots. 5. Tagging assistance, please. I've read the articles on tagging, have used logic and still nothing I do seems to be pulling 'em in. 6. Last but not least, how does one get on the gift guide? If the info is out there, I simply do not have the time to wade through the enormous and wonderful articles. I have a day job (thank goodness), but not for long. I'm being laid off in July. Thank you for your willingness to listen.

Forgot to mention something that's been bothering me since the announcement of going International. There seem to be many issues that remain unresolved on the homefront and if they're not addressed before expansion, this site will become as impersonal as ebay, which would be a shame. Thanks again for all that you do right.

1. I'd also like to be able to arrange the order of my items in my shop 2. more thorough downloadable files like sales by item, sales by category, sales by customer.... 3. I'd like to be able to put my items in more than one category in my shop. For instance - I'd like to be able to put a floral necklace with stones in 3 different categories within my shop- flowers, necklace, stones, sale Thanks

I love Etsy! From where I sit it is a great place to sell and buy, with lots of support, advice and opportunities. Etsy seems to take informing the sellers (and receiving their input) very seriously so thank you for that. I agree with the comments about advertising Etsy as a whole to a more mainstream audience, people who don't necessarily think about handmade, repurposed, funky "green" stuff but who would LOVE it if they knew about it. Thanks!

I like to see etsy FULLY EMBRACE the Vintage and Supply sellers here that FULLY support etsy. I'd like to be able to EDIT from the item page. I'd like to be able to DELETE expired listings. I'd like to sort my shop as I wish. I'd like to be able to invoice/adjust from etsy. I'd like a vacation mode that does not hide my shop. I'd like to offer shipping options to my customers. I'd like a sale feature that automatically discounts (editing and or, refunding (when I paid full %) stinks) I'd like to see more presence of Admin on the WEEKENDS. I'd like an 800-CUSTOMER SUPPORT phone number, 7 days a week. I really, really love etsy, it's been good to me and I've quite my day job to focus on my crafts and vintage. I think KarmaRox ROCKS and I agree, there is so much to read in the forums and it would be great to hear from you there sometimes Maria.

Oh- and thanks for allowing my comments.

i'm concerned that Etsy is focusing on a particular aesthetic. a particular example is- you always say use natural light in photos. most always the items featured have this soft,natural look but i use bright light. i can't imagine i am the only one with a different and harder look, not all makers make soft, sweet, romantic things. on the other hand i want to say thanks for the attention i have been given. and i still think we are all getting buried in a big pile on here. i know tagging and searches have been and are being addressed but the pile is still getting bigger. i'd also like my purchases that i make kept private. it's so weird to have people see what i buy. ok, thanks for listening.

I would like to have Batch Pricing, so I could put the price on all the items at the same time, or change them for a sale, and then change them back.

Hi all, thank you for your comments thus far. We are reading them. I also regularly read the Forums -- with the help of Etsy's Forum moderators -- do my best to stay in close touch with the conversations taking place there.

In case it wasn't clear: I REALLY REALLY LIKE Etsy! Happy sellers are happy buyers =o) When a lot of smaller ooak sellers left 'the giant', their sales took a nose dive. I like shopping as much as I like selling, I make a sale: I make a purchase. I sell here, I buy here. Please attract more Buyers through advertising and the circle will keep giving. Not to bang the vintage drum, but I do think people who enjoy vintage also enjoy quality handcrafts and ooak art. Look at Modernism Magazine, we advertise with them and their market is mid 30s to mid 40s, high triple digit income, they buy vintage mid century and original modern artworks. It's a cross over market of buyers. I think with an open ("Source for Handcraft and Vintage") inclusion of the Vintage and Supply sellers on the front page, it might calm some of the silly and childish posing in the forms such as the numerous "This is for Handmade Sellers ONLY" posts. Also it might be interesting to have some "experts" on staff who look through their areas/sections of expertise and flag items that look new or mass produced. If Etsy has a reputation for removing that sort of thing this early in the game, it will not become the problem that it has become on other larger sites drowning in millions of mass produced items.

What Quirke said: 1) Why do so many rule-breaking items make it to the front page, or the gift guides, or the Storque? Why does quality control seem so lax? 2) Why are items that are *blatantly* rule-breaking take so long to be removed from the site? And what other Etsians mentioned (sorry I can't remember who originally brought it up): 3) admin "office hours" on the forum would be great. 4) potential to rearrange shop items would be great, and if that's not technically feasible, have a bigger section for featured items (like dawanda) 5) I would like to see a transcript of the podcast too. I'm Luddite-ish. 6) And please bring me a pony. Just kidding on the last one. Unless you want to bring me a pony -- I won't complain! Thanks :)

i think it would be great if etsy posted top searches. like top searched word of the day, week or month. it would just be something interesting to know.

scratch my number 4 above; i just found on the admin section you plan to go beta soon on rearranging shop items -- thanks!

I am a newer seller. My one complaint I guess would be that I sell jewelry on the site and it's one of the biggest things on Etsy, my items get covered up immediately and are on the 30th page after a few minutes. I understand that you have the search too but so many people post so many things that all of that seems to get covered up too... I have things on my site that have not been viewed since I started. I know that you have the feature sellers ... that have to pay for spots to get highlighted. But I think that instead of things being posted by date that it should all be mixed up and change. Everyone pays to post anyways - it really sucks because a lot of people do not want to look through 19000 pages to find the right thing for them, and even if we update and repay early it still gets covered back up in minutes. I think that it all should be mixed up - so that everyone can be seen all of the time - not just by date!

I am quite happy with Etsy most of the time. I do sell alot off Etsy but am gearing up to do more serious selling here in my shop Violets new Vintage. I would like to see: Less favoritism on front page(did deeper for other sellers doing beautiful and innovative work) Ability to rearrange easier.

I commend the Admin team for taking a new approach to communication. I don't envy the amount of material that you will read to pick out your main themes but I think it will be an important step to answering some key questions. As for me, I'm still quite new to the community. I love Etsy and I am hoping to start my own little shop, but I have noticed a few things that might be worth trying out. 1. I would REALLY love to be able to organize my Favorites. There are so many options out there that it can be a little overwhelming when trying to track down something specific. Finding that needle in a haystack of 50 some odd pages just makes me want to give up sometimes. 2. I think both buyers and sellers would benefit from a shipping by weight/local shipping setup. It would save time and money. 3. Lastly, I would love to be able to refine the Feedback search. A separate category for Positive, Neutral, and Negative would help the buyer access the information needed more quickly. Good luck with the podcast and I look forward to seeing the end results :)

I enjoy communicating with etsy. I always get a timely personal reply which reinforces etsy's commitment to the individual. Maria, its sounds like you are wisely going to retain the handmade culture that's been created even as etsy expands exponentially. But to me, etsy can't thrive as a market place if only a small percentage of the sellers are successful. Sellers will eventually quit listing if they don't sell their work. We blog, facebook, flickr, twitter, advertise and research our market but next to the quality of the work, the Front Page is still the single biggest contributor to a shop's success. I have seen this Front Page success story first hand with more than one of my own team members. So why not share the wealth? Etsy could create a policy of exposure that limits the number of times a shop is shown and encourages front paging previously unseen sellers. There are amazing sellers that have been on etsy for more than a year with virtually no sales and this is discouraging to me as a seller. Advertising. Why doesn't etsy advertise on TV or major radio stations like NPR? Why not more print ads available when they always sell out almost immediately? Why not have your own etsy publication? Martha Stewart and Oprah have something to teach us all. Marketing. Etsy markets online to itself, the Young, the Hip, the computer savvy. Etsy buyers ARE Young and Hip BUT they are also the middle aged baby boomers. The baby boomers are a market with established bank accounts and I personally would like to see etsy acknowledge them more, market to them offline and make the etsy site easier for them to navigate. I often hear from baby boomers that they leave the etsy site after initially getting frustrated. Get them into the lab in your office where you can watch them navigate the etsy site in person. And as for the details, I would like to be able to rearrange the items in my shop as well as download multiple images at one time. I am not forgetting that so much is already so good about etsy...clean design, honest culture, smart people, great concept, creative products and especially the receptive attitude represented here...so the best of luck in this next stage of growth. I love the podcasts and recently listened to yours, Maria. I get positive vibes all around and know it's all going to be good in this year of the ox and beyond! Best, Shelly

I am pretty new. I have had my shop open for about a month an a half, so I can not really compare past and current communication methods, but as a general comment: I have having a ton of fun running my shop. I am finding out neat new things every day, and I just wanted to complement you on having a wonderful online marketplace available. :) Thanks, ~Mary

Here's some things I'd like to see on Etsy, in no particular order: Ability to offer shipping options to customer such as First Class, Priority, Express, Etc. Then, during the checkout process, let buyers choose which shipping method they want from rather than having to convo back and forth or send a separate invoice. Relabel Shipping to Shipping & Handling. Ability to read convo text in the convo notifications sent from Etsy via email. Ability to archive convos and retrieve archived convos within etsy (however, if you at least read convo text in email, sellers could conceivably archive them via email). More shop sections and the addition of sub-sections. Ability to delete expired listings without having to relist. Ability for sellers to implement coupon codes that will allow sellers to reduce pricing by a set dollar amount and/or percentage. This would really be helpful for sellers who want to send coupon codes with orders, to encourage repeat buying. Ability to batch update prices for special sales and promotions. For example, a shop is have a 20% off sale from X date to X date. Or, a take X dollars off sale from X date to X date. Then, show the original price and the sale price with an end date in the listing. Ability to keep shop items visible while on vacation. More privacy for buyers, i.e., feedback between buyers and sellers is great but I don't see the need to link to the items that were purchased. More friendly CSV/Excel downloads. Ability to download entire shop inventory to a CSV, the ability to easily download monthly sales to a CSV, etc. Ability to see the last login date for a shop. It's a little frustrating to be a buyer and find out that the shop owner isn't actively monitoring activity for their shop.

hummm,not to sure how to address my problem,I am not yet a seller on Etsy and one reason is this is such a BUSY site that I can't really understand what anyone is saying.Realize these are businesses but there are so many people writing and posting on this site that I can't begin to keep up with them. I really would like to sign up on Etsy but don't want to feel obligated to join various groups.I just want to find a simple but effective group to sell my art work on. I am an older woman who loves to create various things but am unsure how to market them,so far have been using local galleries and selling through fairs and local shows but would like to expand but don't really want to get involved with to many others.I may not even fit into your site but am looking forward to getting my work "out there".

BlueNostalgia BlueNostalgia says: I don't think the item should "leave" the shop until it is paid for. It is annoying to have to spend time contacting the buyer because you want to give them the benefit of the doubt. After waiting, and hoping, and praying they pay (and they don't) you then have to contact etsy to cancel the sale, and hurry to leave a neg so you don't receive a retalitory neg. It is sad, but people get "bought" off the FP by people who never plan on paying. Such a waste of time for sellers, and it could be completely avoided by the buying not being able to remove the item from the store unless it is completely paid for. The only problem with this idea, what about checks and money orders? Anyone care to discuss? --------------------------------------------------------- Also, I think it is really important to implement a faster listing process like that on Artfire. I tried out their 10 free listings and wow...crazy simple and FAST.

I would also like to have a way to have a sale in my shop without having to go through every single item and edit, or refund through paypal. This is very time consuming.

I have to manually track my Garnet Gal Jewelry stats. Does etsy track stats per site and if so can I access them? I will be grateful for any help or advice that you can offer.

I love Etsy. I too commend the Administration for always, always seeking to improve the site, communicate with sellers, and do their best to attract buyers. It's a tough job to please everyone, yet--that's exactly what you're expected to do, and I don't envy you. I love the Etsy community and I'm quite involved in the Storque and reading through the Forums as well. I just reread all of these posts, and it seems to me many people mention the front page exposure issue. I think I can understand, from Etsy's point of view, why a certain look is maintained on the site, and why certain sellers are selected repeatedly. Etsy has to keep the site looking attractive, so admin has to keep that in mind. Until recently, when Admin began selecting more front pages, front pages have been created by folks making treasuries, who select items that are their favorites. How do we find favorites? We often find sellers because, what do you know--we saw them on the front page before. Many items make it to the front page because--well, they are popular, they've been seen around the site, and the photography is skillfully done. Etsy is striving to make the site appear attractive and artistic. No offense to anyone here, but not every photograph of everyone's items (maybe not even some of my own) is really worthy of advertising Etsy by being on the Front page. I do agree that there should be more regulations about it, and it does seem that this is being done in part--Etsy is picking partial treasury lists to be represented, and selecting more of their own lists, but for the most part people make treasuries out of whatever they want...so it could be partially our own fault that there are repeated sellers featured...we keep adding their work to our treasuries. ;-) I agree though, many sellers are making lovely things and more effort should be made to "dig deeper," as one seller commented. But again, I love Etsy and am so proud to be a part of the community. It's a crowded place, and hard to stand out, but I believe if we all work hard to promote ourselves too we can find our niche here.

The main issue here is getting noticed on Etsy. All the other issues would be minimized if we all had more “notice time” We can correct our photos, improve our product, write good ad copy on each item, and price our items competitively. We can maintain blogs, keep spending money renewing our items, over and over again, and spend money on other kinds of advertising; I am paying for an ad on FaceBook. When we are finished there isn’t any extra time to read all the forums, articles, and other blogs, thank God I don’t have another job. What I need is more time to work on my craft not read more banter in the forums or even the many email notices I get from Etsy every day. What I need, what we all need, is more “notice time” more time on the front page or on the front page a category, for longer than a second. Since I am not a software programmer I won’t try to tell you how to fix it, all I can say is we need more “notice time”. Thank you for allowing me to share. Kim KD Design Studio, a jewelry with a story!

I don't have time to read all the previous questions, so hopefully this hasn't been talked about. I understand the need for Etsy to look uniform and all go together... but would it be possible to make more parts of our store customizable? Sometimes Orange just doesnt match, and it is used a lot. Also our profile pages could be fully customizable, and that could be our one place to have fun with it and add personal photos. Maybe etsy could have a blog feature where sellers could post entries. That would be amazing.

I'm new to Etsy. I have had some traffic, but no sales of yet, but it has been only two days. So I know it will take more time. I have read most of comments that have been posted here. I have owned my own Retail store. If you do not advertise, you might as well not have a store. Etsy must do some advertising. (Like Oprah Show) or something big. Etsy says, they get on average 10,000 people per day passing by. That maybe true. But I would like to know how many are actually buying off Etsy. I would NOT quit my day job as of yet.

I'd like people to be able to window shop when I'm in vacation mode. After all you can window shop at a B&M store when they're closed. Arranging featured items for the top of the page is extremely tedious. Ability to put items in more than one section, and perhaps an announcement for each section. Ability to delete expired items. I love selling on etsy!

Great: ) I love being a seller on Etsy! I am very happy with the way things are but there is always room for improvement and growth... More outside advertisement by Etsy would be fantastic, craft magazines, teen magazines, TV like the eBay commercials??? etc... Isn't there some way you could make it where it would show that a buyer you have is a repeat buyer? (This has been mentioned before) I would love love love to be able to organize my shop page without having to re list items to make it like I want it to look... also maybe a way to respond to feedback like a sellers note after the buyer has added their feedback, sometimes people write things that don't seem quite right and may need explanation and we are not able to do anything about it at this time... Thanks so much for giving us this opportunity to share!

Hi Maria I think there should be some sort of magazine advertising in the UK, or try to find a way to get to potential customers in the UK, perhaps via TV programmes or magazine articles? There are a lot of UK sellers however there are relatively few people who know about Etsy compared to Ebay. Everyone's heard of Ebay, hardly anyone knows about Etsy (well, in the UK anyway). It would be nice to have a leaflet about Etsy that we can print out to give to people at craft fairs, maybe with a space to put things about our own shop. I'd also like to be able to sort my favourite items and sellers, maybe into categories, e.g. handmade, supplies etc, I have so many, it's hard to find that particular one again, from all the rest! Thank you for reading Joey

I am new but love ETSY already!

Hi, I've tried to schedule a showcase, but they are ALL always taken. Not even room for angels to get noticed:-( Thanks for the opportunity to vent! Angel

Hi, I only joined Etsy in March and love it. My only questions are 1. Is there any news on the multiple currency front and 2. Is there any plans to increase advertising abroad? Thanks for such a wonderful site. Yvonne

Hello, I would like to see a simple feature such as edit or delete our own posts. I believe this would clean up the forums as well. Many threads are about "see my treasury", and of course it's gone after a couple of days. Same as for an item that has sold or expired. Thanks, Deb

I think this great that you are making an effort to hear the community. Thank you. I would like to see some more seller friendly applications for our shops. (I saw these above at Sacheen & thought I'd repost them for extra umph) "1. ability to "edit this item" directly from the item page 2. ability to rearrange shop items 3. ability to convo buyer directly from receipt page 4. ability for buyer to convo seller about an item directly from the item page and have the item automatically referenced in the convo." 5. Plus, batch tagging! RE: Front Page: I feel there is a really BIG favoritism to some sellers (on the fp all the time.) It feels very clicky and terribly disheartending--like the HS cheerleaders are picking the front page favorites. It's ridiculous. I'd like to see a LOT less of that--especially in vintage. We all pay the same fees, if we do the work to succeed--great photos, thorough descriptions, good business practices, we should ALL then be allowed to shine too. No acceptions. I would also like to see a limit to front pages, per month, per creator, since it is the creator who is often getting favored. It's the most tiring and annoying aspect of Etsy practices. (Sorry, but it's true.) I do appreciate you attempting to reach out and ask the community though. I hope it helps. Thank you, d. Oh, one more. Batch delete for convos. thanks!

I was reminded of one more: Buyers should not be able to half way purchase an item. If the payment doesn't go through, the item remains in the shop. Non-paying buyers should not be tolerated. It's a lot of wasted time for sellers and Etsy admin too! thanks, d.

Yes I prefer the podcast format because I am always knitting and prefer to listen to information instead of having to read. That way, I can finish a project and appreciate new information at the same time.

Is a multiple currencies option a possibility in Etsy's future? As a non-US seller, it's the one feature I desperately need and would make the Etsy experience pretty near perfect. Thank you. x

I am joining Etsy now since January. I am sure up to now I did not try everything, I did not follow every good advice - in fact I did not sell anything yet - even by beeing in love with my own pieces so much, ;-)). Etsy community is uge. It is hard to find someone or to get found (and it is quit inconvenient to comunicate with each other, a direct contact the seller window would be nice). * It would be great to seperate the whole thing in three divided sections: handmade items / materials / vintage goods to have a better structure. * It would be great to have more space and tools to leave a personal impression for the buyers, like: pictures, little films, words and sound. And then: sure, everybody has its favorites, but I really think it cant be, that there are always the same shops on the front page or as picked items. There should be the same chance for every shop to be mentioned (even if the items are not Etsian Favs) don´t you think? Thanx for taking the time to read all our words and ideas, Love and Health to everybody, AnnLuise

Hello Etsy, I have asked over and over again and in many different ways, in many different places for Etsy to please support the writers that are supporting Etsy through their shops. I notice that books don’t get much attention from buyers and I believe this is because they aren't given as much support by Etsy as other areas get. For example, under the heading ‘books’, it is more usual to see notepads or journals than actual books. Books are the written/illustrated word, they are not journals. Books to write in are an entirely different section and therefore should be in an entirely different section. Books are also NOT a subsection of notepads. I have pointed this out to Etsy on a number of occasions but to no avail. The written word is a crucial and necessary aspect of society and I am surprised that Etsy doesn’t want to be part of that. I hope that Etsy will listen now and choose to support us writers as we love Etsy, but unrequited love is a tough thing to sustain. Thanks Bernard the Bat

great~!!

I would love to hear about Etsy's plans regarding currency. As a UK seller, it is tough having to list all prices in US dollars (& browse / buy items priced in US dollars).

Take the site back from the resellers please.

Thanks for asking for our comments. So far I'm not making many sales, only one in 5 months, so my main issue is that I would really appreciate some help with advertising to the outside Etsy world. It's all been said before but I'll say it again : * Would love to be able to re-arrange my items *Seeing a higher rotation of stores featured on the front page would be great! *A good clean up of the forums would be fabulous, there are so many dead threads sitting around gathering dust and making it unappealing to visit the forums. Seeing more admin participation in the forums would also be very nice and helpful for all. Thanks for listening, S

100% agree with Mandalyns. Maybe mixing items listed in 24 hour period randomly would help. You list something and it is so far back it doesn't get seen. Especially if you list on weekends when thousands of others are listing all at the same time. How about number of items per page to view. Seems frustating. Thanks

I echo Sacheen I'd love to see a few new features that make is more user-friendly for Etsy sellers. Here's just a few examples: 1. ability to "edit this item" directly from the item page 2. ability to rearrange shop items 3. ability to convo buyer directly from receipt page 4. ability for buyer to convo seller about an item directly from the item page and have the item automatically referenced in the convo 5. ability to view only positive, only neutral, or only negative feedback (as opposed to having to scroll through all pages of feedback) 6. batch feedback and I'll add: 7. The ability to have a sale, say 50% off, and all items would automatically calculate and show the new sale price. These are suggestions that have been brought up by Etsy sellers (and buyers) time and time again in the forums. Thanks for listening!

I would like Etsy to ban the selling of real fur- whether it's in vintage, handmade or any other category. Selling real fur just promotes the cruel industry. Thanks!

First, thanks for caring enough to do this! Most of the time I feel lost in the shuffle! 1) I'd like to be able to rearrange items in my shop without continually relisting them! 2)Just what is the criteria for front page selection? I see the same sellers over and over on the front page--but in over a year, to my knowledge, none of my items have EVER been on the front page! Do you have to know somebody or what? 3)Personally, I LOVE vintage--but for the life of me, I can't understand why it was ever included on a site that advertises itself as all handmade..could we just get an explanation? Thanks for listening!

Insead of shop bio, I would love to see it formated like a home page, where we could post upcomming fairs that we are doing, and include photos of our workshop and family. This would change would make it more like our very own website, and we wouldn't feel the need to link it with another. Thanks!

I am also new to Etsy and have some of the same questions as already listed... How to get exposure, etc. Looking forward to hearing responses!

Reading through this I would like to side with RedCatArtBeads - she put into words the things I could not, and I was only nodding 'yes' in agreement. Nina The Netherlands (Europe!) Oh, and what I've been wanting to bring to your attention for a long time now... The Etsy Picks we can subscribe to and I did since I started on Etsy.... I understand that these are indeed picks from the members of the Etsy staff, but since you are of course like minded people, with similar tastes, some things will never ever make it to be 'Etsy Picks' because it's just not your taste. Like Victorian Jewelry for instance or Shabby chique cottage style items! Am I right? I do understand it, but I'm not happy about it.

There are so many great comments here, and I'm sure these have been mentioned (if so, they need repeating, in my opinion): Mistagging: it is blatantly, continually abused. (and honestly, when you put the power to "advertise" in the hands of your sellers, it is no surprise that so much mistagging occurs). Resellers: even just one reseller on Etsy is too many. Please, please, please address how to eliminate them. Flagging just doesn't seem to work. The recent addition of the Advanced Search has been great, but I feel that Etsy is treading water, and updating the Search is really a band-aid for the bigger problem (mistagging and resellers). Finding a way to nip those problems in the bud seems to be the more proactive solution. (because a search will still yield incorrect results, no matter how specific it is....as long as sellers are incorrectly tagging their wares). Thank you.

I am wondering how to get an item of mine in the daily picks and on the main page. Is this done in an equitable manner. I also would like a currency converter. I might need one if I ever make a sale! I think a podcast is a good idea but if there is one, please include a written transcript. Some folks may not have the technology or they may be hearing impaired. I also want to urge you not to put so many extras that our costs will go up. At present, I stay with Etsy not because of sales-I have had one and that was my daughter. I find that Etsy gives forces me to have a written record of my selling price, materials, and decent photographs. I use this information when I do the craft shows to sell face to face. I am encouraged that I see more traffic coming to my sight now and I realize that these are not great economic times to sell jewelry. I really do enjoy the columns that you have now and barely have time to keep up with them. I find the chat rooms useless. The times I have tried them, there has been useless and inappropriate conversaation in them. I think they lower the "class" of Etsy.

I very much agree with BayMoonDesign-mistagging aka black hat SEO tactics are a problem. I do believe however, that the user should be able to determine their own keywords and be rewarded for using excellent ones and vice versa. This is how it works with search engines such as google. Users who resort to using black hat techniques are ranked lower than those with applicable and appropriate keywords. If Etsy could do that as well I think that would be a huge step in the right direction.

crap! Above I meant to say I agree with tannerglass about the issue. whoops :)

i can't add much in the way of topics i'd liek to see addressed. I did want to point out that there is a site that offers some solutions to some of the things folks are asking for such as copying a listing, edit from the listing page, bulk image uploading, convo from the order page and more. http://etsyhacks.com Ian at etsyhacks is a LIFESAVER, my free time has increased dramatically thanks to his useful greasemoneky scripts.

We opened several months ago and have had only 3 sales. We seem to have traffic. What can we do to insipire people to purchase?

Maria, your decision to become more actively involved with the selling base can only help to improve the site. I admire your willingness to wade into this. I am still hoping for an ammended byline or an announcement of some sort on the home page to fully bring the supplies and vintage product lines into public awareness. After everyone emotes, ( :) and IT WILL HAPPEN, -- TOXIC threads will abound, until the purging of bile is completed.)I believe that with the proper inclusions, in time there is a much better potential for all 3 key areas to help promote each other and for all the potential sellers and customers to realize the full potential of this site. For the site to ad, " We are proud to announce that we have the supplies that you need and a flourishing vintage community", does NOT impact ALL THINGS HANDMADE. It expands the possibilites, and creates a platform for the site to compete effectively with Ebay, Michaels, AC MOORE, JoAnne's Fabric, etc, etc. The product line IS a unique blend. There have been enough startups within the past year to support my belief. There is alot of good already in place within Etsy. There is also alot that needs to improve. :) And can someone, please tackle the search and configure it to more closely resemble industry norms as far as catagory and function. Wouldn't it be better to grow a company utilizing the DIY concepts and to be able to look back one day and KNOW that an IPO wasn't needed? The potential IS here, if worked correctly.

I too, would like some ideas on ways to bring more people, buyers, etc to my shop. I've read everything I can on the shop set up.

I LOVE the emails I receive from Etsy regarding how to work and make my store work. What I find however is that I end up allowing them to pile up because I don't have the time to read them all. I would love it if these areas were covered in the podcast's so that I could listen AND implement changes at the same time. Thanks for this site and all the information you provide us with!

I have two questions please. 1. As I'm based in England it would be absolutely fantastic and wonderful if I could set up my new listing or renewal and then put anautomatic time delay on it so that it would relist or renew at a time chosen by me. I'd like my items to be listed whilst I'm tucked up in bed fast asleep. Would that be at all possible please? 2. When I try to arrange a meeting for my Team in the Etsy Labs, would it be possible please to send a confirmation that you've received my request and that you are dealing with it please? Thanks a lot!

This is a wonderful idea! Thanks for listening!

I would like to be able to organize my shop like any shop owner would do with her/his wares. Thanks for continued good communication!

I put my shop on Dec. 16, 2008. I started out with a bang, but I've never sold since. I've added new things and taken away old. I've advertised, but just cannot seem to get sales. Help!

My thought is that ETSY has soooo many features. I find new ones everyday through the newsletters and just poking around. My thought is that maybe a main link or a list of some sort to sellers that would show all the great things that you can do through etsy would be an asset to utilize all the things you can accomplish here. Also maybe a forum that could help sellers do this. I dont know how to add the icons and buttons to anything if some one can help me.

I'd like to be able to edit my items before renewing, kind of like how you can relist and update things, I would like to do the same with renewing. I would also like the items to disappear in my expired list once renewed so I don't renew the same item by mistake.

I am very thankful for Etsy. It has allowed me to find the motivation and the vehicle to start creating the ideas I've been storing in my head. I am curious, with so many shops out there...why do I see repeat shops/products on the front page? I agree these products are unique and incredible and that these same products only help to enhance Etsy's front page appearance. But I can't help grumbling to myself. How are shops chosen for the front page? I am already aware of similar themes and color. After opening my shop, I've hesitated creating an inventory of the available products to photograph. Instead I'm using vector illustrations. My first product line is for custom orders and I feel that this would entail a lot of time and money just for imagery. I can't help thinking, however, that photographs are more beneficial for the buyer to visualize the product. Is this true? Or do my products stand out because they are presented differently? I look forward to the responses!

I agree with juliehammondart and others that it is hard to get noticed when there are so many out there and some of the suggestions I have seen are very complicated. I need some good solid common sense ideas that I can implement quickly. I don't expect guarantees, just want some help. I have a very small shop, maybe that's the key to my needs.

thought of a couple more things... 1) batch edit 2) shipping profiles page needs an overhaul

Hi Maria!

The look and ease and lack of nickel-and-diming the seller are the reasons why I love having an etsy shop. It's very clean and crisp - no harsh primary colors upchucking all over the place. It's very easy on the eyes here. I agree with BayMoonDesign about the chat rooms - have never been a part of that culture but it seems much like the Bathroom Wall thing in a pub. I like to see vintage items here and don't understand the culture against that - I often buy them to use in jewelry or art creations. DIY people have a creative funky streak and so do many vintage items - whether to collect or to upcycle. AustinModern's shop is an awesome resource for mid-century and she KNOWS HER STUFF. It can be an education to see shops like that, not to mention a valuable resource. Don't understand why favorites can be private and not purchases. I used to buy all my beads etc on ebay, then turn around and sell my creations under one non-private ID before I realized a place like etsy even existed. I'd rather see purchases private and favorites NOT private. What is the point of that?????? One last thing I've asked about before - can "U.S" be at the top in shipping, so I don't have to scroll up from U.S. Virgin Islands or Uganda, or whatever. Thanks!!!!

I must say that I love buying and selling on etsy! However, though I'm American, I live in a country where people are intimidated by the English language and can't be bothered with figuring out how to convert dollars into euros. (Of course, this is done at the end of the purchasing process by paypal, but most of them don't get that far!) So...maybe advertising to Europeans and a currency converter? Also, I tend to agree with those above who suggest having a featured seller for only one day...it would give more exposure to more sellers. However, one of my best etsy buddies is the featured seller at the moment, and I am sooooo happy for her!!!

The more open communication, the better. I'll be back with my suggestions. Thanks!

Is this a bug? After clicking on who hearts the shop/item, there's no "back" button to go back to the shop. Clicking on home brings the buyer to Etsy front page.

I say ditto to all the feedback about sorting favorites, convos on receipts, re-org of shop images, etc., etc. And I will be a broken record about the featured seller thing too. But what I want to say about it is, of course, I want to be on the home page, gift guides, Storque., etc. We ALL do! But my specific feedback is about the seeming lack of variety in styles represented on the home page from what I can see. I work a day job, so I’m not on all the time and may be off-base. Before I was a seller, I was an avid Etsy buyer and STILL am! I’m hooked on Etsy! LOVE it! But I’ve noticed that there is a certain look and feel that makes it to the home page. I’m not a good at specific fashion terms, but it seems very retro-vintage-vogue-sophisticated-Anthropologie-urban-hippy subdued… does that even make sense??? I LOVE the beauty of the page, and props to all that make it! But to see the same styles and same sellers over and over in styles that don’t inspire me to spend money on front-page items gets disappointing. I know you look for great photos, layouts, etc. But the styles you pick are mostly focused on a certain personal style. My personal style is loud bright colors, playful, funky, quirky… I also have the Anthropologie side, but mostly I wear more playful styles, and I hardly see any of that… that’s why I started making bag and purses myself!!! I get really excited when I see front pages that have bright reds or purples or other more playful styles. But there are a lot more playful and bold sellers I’ve seen that would appeal to an audience, like myself, an avid Etsy shopper, that don’t get reached by the featured sellers you show who all fit in with a seemingly “Etsy Style.” This has been something missing from when I was only a buyer, so it isn’t a plug. I still buy on Etsy and always will. You aren’t talking to my own tastes with the features, so I have to dig for stuff that fits my style. I’m sure I’m not alone. My 20 cents worth! More variety of styles on the front page and featured sellers!!! J

Dear Etsy, You guys are awesome and it's been a joy having a shop with you. There are however two changes I'd like to see go into effect to make Etsy more user-friendly. 1. Please provide a program where discounts and promotional offers can be factored into total purchase price BEFORE check out so that we would not have such a difficult time adjusting price, refunding via PayPal, and getting charged with fees each time. There must be a way to factor in percentage discounts or free shipping, because all major retailers do so. The current method of discounting is very unprofessional and discouraging. 2. Could we please get a search engine for the forums section? I find myself having to scroll through hundreds of posts just to see if my issues have been raised before. We need more organization to the forum dept. 3. It would be great if customers could choose their preferred method of shipping during check out (as most other retailers do). This way customers can see exact shipping costs based upon their location. Thank you for listening. :-) <3 Anna Banana

While I like Etsy, I have found my sales have gone down to nothing. It seems like the same shops get chosen for the Front Page, and I would like to be able to rearrange my items, and it seems like the only way people see your items is to buy an advertising slot, which I have done in the past, but now everytime that I check out the different catagories to buy a slot they are always sold out :( this is a bit discouraging. I hope that you can make some changes...Thankyou

Podcast are a great idea for Etsy. I listen to lots of podcasts, and get lots from listening to them. I also have done some teleseminar listening.

My shop was recently featured on a blog. I asked the blogger how she found my shop, she said it wasn't easy. I've since looked at the search options under the "Pet" category. I am making a brand new pet product. It really doesn't fit under any of the options once they are broken down. I don't want to make things difficult, but it's true. Can an "Everything Else" option be added under the "Pet" category? Please, please, please! That may help me out a lot!

I am a very new shop owner, but here's a feature I would LOVE to see: being able to offer different prices for the same item. For example, for photographs, the customer could access a drop down menu that includes, "5x7 $20.00," "8x10 $35.00," etc. - Or for T-shirts or tops, "small $10.00," "Med. $15.00," etc. all in ONE LISTING. Some might say that this would cut into Etsy's profits because someone is paying $.20 for one listing instead of $.60 for 3 listings, but I have two rebuttals to that. One, as it is now, most people just write a comment that you can get other available "sizes" by e-mailing them, so they're not really re-listing them anyway. And two, if you're making the seller and customer experience better, it will bring more profits (by way of more sales) in the long run. Anyone else think this would be a nice feature?

I'm very excited for the podcasts- thanks for that! My biggest questions would be how the front page is chosen, because it seems like the same people/same items. Also, why there is a lack of support for fine artists (ie. the art category is unruly!) when there are so many of us on etsy. Any business promotion tips would be great, too. Cheers!

I would like to able to: Analytics - Track conversions in GA and set up campaigns and see the conversions. Shop - Be able to schedule listings ahead of time so I do not have to be in front of the computer 5 times a day ( or whatever) for the listings to be posted. - Edit , copy , renew listings in one place ( I use etsyhacks but scripts overload the browser) so ... - Ability to arrange the items in my shop - It will be nice if a shop have a portal where you can showcase your items. Widgets for this will be really nice so you can customize the feel an look of your particular shop. - A makeup to the shop profile where you can embed videos pictures etc ( think widgets again) :) - Sections : add subsections so shops with a lot of items can organize the items much better. - Checkout process: ability to process credit cards. still this is an issue with new buyers, they have no clue how to pay. :( Forums - Ability to subscribe to a thread and get the posts emailed to you (not RSS) like other forums out there on the web Virtual Labs - Ability to scroll up and down the messages - Ability to record the session so it can be seen at a later time if you miss it (like in Live Meeting) That is all what I can think right now. Thank you for listening!

As a NYC Street Artist, I won't be able to parcipate in a set time for audio podcasts. I am also still on Dial-Up. That is why I prefer the written word ... it allows one to read when one can find the time. I would hope you'll make transcripts available. I do have a few issues with etsy, however. It seems to be progressing towards a Flea Market (like eBay stores), rather than sticking with hand-made items. I also just un-subscribed to etsy Finds because there was too little art and almost no photography represented. It was way too much about things, most of which were NOT hand-made. If that changes, please advise, and I will re-subscribe. I would also request that the sub-sections within photography be enlarged to include: people, man, woman, children, animals, flowers, manipulated, b&w, landmarks, cityscapes, architecture, bicycles, sports, music, dance, etc. The way it is now makes it too hard for people to narrow their search. Lastly, I never see any advertising for etsy in general. There is nothing but personal word-of-mouth driving people to the site. Perhaps you could take one line ads showing the URL in the back of magazines and in the Village Voice and on Craig's List? Thanks.

wow, lot of feedback already, I feel lost. ;-) Not really, I LOVE ETSY. WHat you have all done is amazing. This is the one area I feel I can put my handmade items, and it is community. I have met and now am, a team with others in my home town. O.C.E.A.N . (Oregon Coast Etsy NEtwork) we are all on Etsy. I would love to be able to arrange my front page like a treasury. That way I can have seasonal colors, etc. Like a store window. After one year, my sales are still under 40 total, but I am learning LOTS. I take really good photos now, and have learned internet networking. I need more help maybe in branding, and niche marketing. and would like more help getting information out to our local area to buy on Etsy and thus from local artist on etsy.

I also would like to be on the front page of etsy. What do you have to do to be featured on the frontpage? I believe that new sellers should get good exposure also. Any suggestions for us? I would like to be able to choose a different store layout. That would be great! Thanks, Jillie

sounds great!!!!!!

I forgot one other question. Does etsy advertise there website on nationwide television? That would be great exposure for us sellers. Thanks, Jillie

Etsy, you are a wonderful opportunity and I really enjoy being a member of this special community. Thanks for wanting to improve. I will "ditto" several things cuz you are counting.... 1. ability to rearrange own shop site.

Etsy, you are a wonderful opportunity and I really enjoy being a member of this special community. Thanks for wanting to improve. I will "ditto" several things cuz you are counting.... 1. ability to rearrange own shop site. whoops - finger slip. 2. feature maybe once a month members who havent sold yet. everyone wants to be seen. 3. A way to do a special sale without all the paypal hoopla. 4. a mailing weight chart so that the price we give is accurate. 5. And please Etsy - advertise to buyers. thanks.

I love Etsy! I'd like some more frequent, regular labs on managing our etsy business, listings, marketing...and emails with lab schedules. Thank you.

One way you could address a large number of etsians with common interests would be to schedule a time with ETSY TEAMS individually. Seems to make sense as there may be lots of common questions and themes within each group.

This is great! I am particularly interested in seeing a better buyer's/shopper's experience. The website is so HUGE, so many sellers and products that for the novice buyer wanting to shop quickly and efficiently, the task is daunting. I suggest: 1. Better, broader Store type Categories with more world-wide accepted departments or sub-categories beneath them. "Home Decor" should not be a sub-category of "Houesewares". Makes it sound like an Ace Hardware Store or similar! Home Decor and Design should be its own Category and be sub-divided into "Accessories, Furnishings, Bed and Bath, etc. including room-by-room such as dining, bedroom, living. Kitchen items should stay in "Housewares". 2. The Art category is way too amaturish and needs to be refined into proper sub-categories including "Fine Art", One of a Kind, Functional Art, Cottage Crafts, Traditional Craft, Contemporary Craft. Buyers of Art recognize these categories. 3. There really needs to be more appropriate Departments to aid the buyer in locating the desired product.

I would like to see a few things changed, maybe these have already been listed, but here I go anyway: 1) I know many people would like to be able to change their shop name. Being forced to making a new store and lose all of your positive feedback because you didn't know what you were doing when you started out is ridiculous... 2) What is Etsy doing to advertize itself? I had no idea Etsy even existed and finally found out about you guys in such a long, convoluted way, it was pathetic. I have never seen a commercial or radio spot or even banners on other popular web sites advertizing Etsy. If you advertized for yourself, you would be doing it for all of us, the newbies, the pros, all of us. I twitter and all that like everyone else, but we can't do it alone. There is only so much social networking a stay-at-home mom or craftsman can do alone. If you advertized more (at all), we would get more sales, you would get more fees. It is a win/win situation.

4. "Outdoor" and "Flower and Garden", should be added to main Categories as they encompass many other sub-categories from sculpture to water features and mosquito netting. 5. I think the "Front Page" should be open to Sellers to buy a spot rather than left up to Etsy staff. While it is a fabulous honor to be chosen, it feels too subjective a use of space and could be made more available to sellers who wish to be seen there. I feel the same about "Gift Guides", sellers could better use these spaces to merchandise themselves in spots that buyers are drawn to. "Gift Guides" is a magnet for sales and sits unchanged for way too long. Sellers need access to these prime marketing spots to advertise! Etsy staff can feature individual sellers elsewhere on the site.

Aloha and thank you for this opportunity to comminicate directly in an effort to build and better the Etsy community. As a seller, I would love to be able to rearrange my listings. I would also like to be able to contact(convo) the buyer directly form the receipt page.

I would like to hear what has happened as a result of the API release. I have seen craftcult expand its usefulness and I saw craftopolis pop up. Is there anything else that we should know about?

hi, can anything be done about the feedback system? the buyer can leave neutral (unfair) feedback without ever even communicating their concern with the seller. i had a buyer that did not read the description of the item and left me ugly neutral feedback without ever even contacting me! another one just left me neutral feedback about having to cut the labels to get them in the tabs?? what? she never communicated her concern to me. i would have made her personalized tabs or reimbursed her or something...!..! this seems very unfair and gives the buyer way too much power over the seller. please - make it a part of the etsy etiquette that you must first contact the seller and try to work out the concern before you can leave neutral feedback. this will give the seller a chance to remedy the problem -or not. i would do everything in my power to make a customer happy - but how can you when they can just leave any comment they want without any guidelines!? please help! that situation really upset me. i have over 100 postive comments about my quality, fast shipping, good communication... i realize there are going to be some folks in this world that you can never please. but the current etsy feedback system does not allow for the seller to stand up for themselves and their shop. thank you so much for listening, cathy

How do you get into the Jewelry showcase???? it's hatder than hitting lottery!!! LOL

I have yet to have any success selling on Etsy. What am I doing wrong? I'm interested in doing a weekend sale, but don't know/can't figure out how.

Hi I love etsy and I love all the changes that you have made to make it even better in the past few years... just awesome... my need right now is to be able to search my own sold items and also it would be cool to be able to search by buyers too, all kinds of search in my own sold items would be so awesome to be able to do...I have a lot of return clients and need to be able to look items up easily, as I sell more and more, my shop's need for this feature becomes greater... thanks for all the good work and for this opportunity, you are the best... Jelveh peace www.jelvehdesigns.blogspot.com

After reading many other sellers' comments, I have to agree with 2 major points: Why/how do the same items get repeated so often on the home page and . . . I too would LOVE to change my user name!

I really wish we were able to use our own credit card processing as an option in addition to paypal. there are many nice features to paypal but some people just don't like it.

Question: why is "Europe" not an option in the "ship to" destination list?

Please make it more of a priority to attract shoppers, instead of just potential sellers. Please let item remain in our shops until they are paid for, when buyers pay with PayPal. Please have the option of showing way more items per page when searching or browsing. Like 50, 100, 500 items. It's easy to scan the page for photos that catch our eyes. Please stop changing members treasury's when they are chosen for the front page, unless items are breaking rules. Please use more of member created treasuries for the front page. Many think they are even better than admin created front pages. Then admin could have more time for doing other things like answering emails, removing re-sellers, and attending to flagged items. Please share more detailed stats with us each month. Like sales stats per category, by day, and time, and what percentage of new members are sellers only vs. buyers. Please try and respond to the topics that continue to be brought up in the fora, over and over. Please show sellers that we matter to you and that you care what we have to say. Sometimes we feel ignored.

How do you become the featured seller? Do you have to be a top seller already? Do the etsy admin buy items from shops and feature the shops they like?

I'd like many of the changes noted above. I'd also like more flexibility when listing or editing an item. For example, when in section 3, I have to go back through 2 to get to the first section. Thanks for asking.

wow you folks are brave to ask for any and all suggestions all at once! we etsians sure are a creative bunch and we tend to know what we want ;) i would love for buyers to have a specific place to enter a ship to address (other than their own address.) the VAST number of my customers purchase my items as a gift for someone else. many times they ask me to ship directly to the gift recipient. this really makes so much sense especially when the buyer and recipient of the gift are in different states. why would i ship to the buyer and then they turn around and ship it to the recipient? that is wasteful and not a good use of our resources. a friend of mine who i turned on to etsy tried to purchase something to be sent directly to the gift recipient and was very upset when it was sent to her instead! why not make this more clear cut? simply have one area for billing address, and one area for shipping address. this would take a lot of the guess work out of it. i am always checking and double checking and awfully paranoid that one of these days i am going to miss non-matching paypal and etsy addresses and send to the wrong person. if you are able to implement this change, why not also add a field for text for a card? in this case when i am mailing to a gift recipient and not to the buyer directly, i always offer to include a small card with the buyer's greeting on it. it would be SO wonderful if there was an option to ask the buyer what they would like put on a card while they are checking out. (sellers could opt in to this using a shop setting, in case some don't want to offer this service.) thanks so much for being concerned and responsive to our requests!

I liked the way new items were uploaded before better. I got a lot more views that way. This new way, things fly through with zero views and that just never happened before.

Suggestion: Ability to search for listings that ship to your country/worldwide.

I'm another that wants to re-arrange my items, and i don't notice the lack of it personally, but a currency converter for such an "International site" that wants to grow in this area seems logical.

Many Etsians are also on other sites like Artfire or Amazon. In each of these new sites we need to upload a whole new profile and shop items. In an effort for Etsy to further branch out into the e-commerce world, it would be nice if you could develop some kind of interface where we could upload all our wares and profile info onto one site and hit a button at the bottom say, that could upload our recently loaded wares to all the sites we would like to advertise on. You could charge a small fee for this. Please make it small...You would be the go between for all e-commerce entities. Is this even possible?

LOVE to be able to rearrange my store (like my very own treasury) We were lucky enough to be featured in 3, THREE! treasuries in one week! Then I looked and saw they there are 20 PAGES of treasuries! So hats off to the treasury makers! With that in mind: I have to agree with another poster above that admins spending their time creating treasuries seems like a waste of time when so many are already well edited and created ready for use. Someone above made the following comment:"... I do have a few issues with etsy, however. It seems to be progressing towards a Flea Market (like eBay stores), rather than sticking with hand-made items. I also just un-subscribed to etsy Finds because there was too little art and almost no photography represented. It was way too much about things, most of which were NOT hand-made. If that changes, please advise, and I will re-subscribe." End This is a solid reflection of the feeling held by some very good artists towards the vintage sellers. It's unfortunate and Etsy could easily end this bad feeling with the simple inclusion of the word VINTAGE on the front page. And then policing the vintage sections for new items that are "vintage style" **By the way, the most recent Get the Look showcased an item tagged vintage but is described as "BRAND NEW Vintage Style" This isn't calling out, it's illustrating a point. Myself and other vintage sellers such as YouKnowUNeedAnother and Hand crafted jewelry artists like MythUnderstood who use vintage findings are kind of taken aback that many artists feel that vintage sellers have some how forced their way into Etsy or have somehow snuck in through a backdoor. Etsy's turning a blind eye to "the vintage problem" is kind of weird. I have not been here long, but my sales are strong, when I found Etsy I saw that there was a vintage category and a strong presence of knowledgeable antique and collectible dealers here. So I though Etsy was looking for us. To read the boards at Auction Bytes, it seemed that we were being openly courted by Etsy. It's a little weird to feel like there is a strange undercurrent of "we'll take your money for a full price ticket, but you need to sit in back and be quiet". What is that all about? For all I know its a small but vocal minority of artists who feel that vintage and creative art does not go hand in hand. I have a newsflash for the artists who do not care for vintage: Vintage Buyers often turn into Antique collectors as they get older and gain more knowledge. Antique buyers are often huge contemporary art collectors as well. We can work very well together and compliment each other quite nicely. Any art gallery owner is thrilled to bits to have an antiques store as a business neighbor, and vice versa. Please consider an open announcement that we were asked to join and vintage sellers are not some type of kudzu to 'grin and bear'.

I have not, nor have ever, authorized anyone to speak on my behalf. Asking for permission is taken in a much better light than a heads up!

Oh, and as a buyer, I am really missing the ability to REARRANGE OR SORT MY FAVORITE LISTINGS (either by maps, tags, click and drop, whatever)... I have 8 pages of favorites and it's impossible to compare any listing with one another. BTW, I love the Storque! Great job folks!

It would be super wonderful if there was a place like a sellers-only or the like forum where sellers could talk about issues and problems that they are currently having and need other sellers' perspectives on somewhere on the site without it being "calling out". I see so many worried and then frustrated sellers, especially newer ones, that post and then have threads closed down, after not only finding an answer to their questions, but also being given a dressing down. I know it might not be likely, but man! It would be so helpful. Stoked about a podcast. Thanks as always Etsy!

It used to be that when someone asked me about Etsy I'd just tell them "it's kind of like eBay but everything is handmade" Now when people ask I find myself saying "it's kind of like eBay only everything is, is supposed to be handmade - you just have to sift through the junk to get to the good stuff" It is downright depressing to spend 10 or 15 minutes on 'pounce' only to find myself so fed up with 'not vintage' and resellers. I'm not talking about supplies - though scrapbooking supplies still wrapped in factory plastic make me wince. I hope Etsy isn't too involved in branding it's name & getting more business allowing anyone to open a store. It stinks for the small ooakinders who don't mind staying small. I worked for Starbucks during their huge expansion only to see a good company become mediocre. I'd hate to see that happen to Etsy.

etsy as an INTERNATIONAL CORPORATION needs to invest more in branding and overall marcom. Most of my friends say "what's etsy????" when I tell them my jewelry is online. And these are savvy, college-educated, Internet using Gen X-ers.

OK, caveat corporation, after seeing others' posts. please please please do not turn into ebay. I love the "handmade-ness" of etsy. I cannot even buy supplies on ebay b/c the quality is so poor and imitation or grade D gemstones are sold for the most part.

Every dark night is followed by a bright sunny day. So, patience and attention is required and things will be fruitful in near future. Baby Gear

Every dark night is followed by a bright sunny day. So, patience and attention is required and things will be fruitful in near future. Baby Gear

I am very happy to see new changes and excited to see the future. Thank you all so very much for restoring our faith on Etsy! I agree with many things others have already mentioned and some of my own. I would love to use coupon code to give discounts before customer checks out so I don't pay fees for the discounted amount. My items are expensive and the fees can add up when I have sale. I also would love to see us over 40 acknowledged on Etsy. We are powerful consumers yet, I feel like Etsy is embarrassed to have us on the site. I too feel like etsy wants to be a flea market. Etsy has world's most talented and undiscovered artists yet, all I see is same trendy items with price tag of under 30dollars and same cute shops with same price range. I can tell you few jewelry shops that have at least 3 items on gift guides through out the year and I can tell you at least handful of shops that will knock your socks off! I would love to see Etsy promoting its diversity and give a spot light to some deserving artists!

Thanks for taking the time to listen to the sellers. I've been so happy with changes you've already made in checkout and search and am thrilled there could be more improvements on their way in other areas, too. I'm just coming up on my 6th month as a seller and have loved having a shop here and most things are great. But 6 months is just enough time to figure out what could be better. I think everything on my wishlist has been stated above, but I'll just add my vote to the following: 1. really wish items weren't removed from shop until the buyer has actually paid. 2. batch photo upload when listing 3. ability to rearrange my shop without relisting 4. some sort of "list similar" or "copy this item" function would make listing a lot easier. 5. I'd love to organize favorites somehow. 6. tag abuse can get pretty bad. can it really hurts everyone. It's hard enough to get your items seen in searches and it's awful when your item is pushed back to page 4 by items that have absolutely no business being in that category or search result. that's it for now. Again, thanks for listening.

I attended a virtual lab today about networking. Being in the over 40 crowd and not too tech savvy, I felt that I'd benefit from this workshop on Networking put on by Danillexxo and Willotoons at the Summit for Awesome in D.C. What I absolutely LOVED about this was the feeling of relationship to the speakers and feeling enjoined to learn about their topic. The Q & A format was casual but moved at a good pace, the openness and authenticity of these women, their passion for their crafts and their friendships were very apparent. It felt like an old fashioned quilting bee only high tech. It felt like relationship and sharing which is the heart of networking. Right? Anyway, just a few words of praise for one of the many things that are right about our Etsy. I too, would like to see a bit more exposure of 'the elders' of our community. Some of us, many of us, are starting over and we are starting here. We have stories worth telling, products and ideas and experiences to share. I love the idea of Talking Shop via podcast, tell me when and where and I'll be there. My question is: Is the idea of a separate 'place' for Vintage and another for Supplies within ETSY, still on the table and being considered? Last May, Matt graciously met with Vintage sellers and outlined this idea in broad strokes. Has there been any further discussion or movement in that direction? Thank you for all that you are doing so very, very well!

Ah, I also would love to have blog within shop or ability to add at least one picture to shop announcement for promotional items or picture worth sharing with customers.

Gee, I am still new to this great team of Etsians so I don't have too many questions just yet but I do appreciate the attention. I think a podcast will be truly beneficial.

*** Etsy Admin, Thank you for doing such a great job and running a Wonderful Site ! *** So much has been said already, I feel I am repeating, but here goes ! LOL 1) Front Page Recognition of Vintage & Supplies 2) Front Page Search Drop down box, Default * All Items* would be fair to all Sellers on Etsy. 3) Organizing our own shop items 4) Option to delete items that have expired 5) Organize Favorites 6) Shipping calculator 7) Ability to Use HTML in our Shop Appearances. 8) Make Purchases Private 9) More Advertising by Etsy and Please Mention ** Vintage ** ( we pay the same fees as everyone else here) 10) and lastly ( not really I am sure) .......Give us an ignore button in Chat rooms ! LOL Have a great day !!! Cozy ♥

I want to be able to delete expired items. I have 16 PAGES of expired items and most have been sold elsewhere. I have accidentally relisted items that I no longer have so I rarely relist anymore.

I have found most things to work really well on this site. these are the only two isses I have had. 1.) Change quantity when I Relist an item...I want to be able to change the quantity during the relisting process, instead of having to email you so you can issue a refund. 2.) Can you refresh the number of views? Exactly when do they go back to zero? (after relist only?) This is talked about everywhere, and I admit I haven't researched in the forums. Thanks for doing a great job! - Rebecca

Thanks for listening! I'd love to see one page editing of listing to help speed up the process. Place to change "universal settings".. for example discounts or on made-to-order items changing time line without having to open each item to edit . Thanks again!

Thank you. All I could ask for at this point is weekend monitors for new items added and forums.

Hello! First, thanks for give us the oportunity to express out thoughts! 1. I will like that Etsy helps us driving more shoppers to the site. More buyers, more sells, more posting of new item. For me, it's a chain. 2. Be able to adjust prices, when we offer a discount for wholesale. 3. Copy and paste from other similar items, from my own shop. Will be easy! 4. More statistics. Like, how many item, for category, not for subcategory are sell every week? 5. Not to many commercial items made, like purses from India, China, etc. More Handmade! I know you already read a lot of this. But, sometimes never is enough Thank you for listening and for nice web site

I stumbled upon Etsy last August and immediately fell in love with this site. I want to thank you for giving Vintage a place among the art. I am a little surprised to hear grumbling about vintage being included with the hand-made items. It seems to me vintage and art are perfect partners. Buyers of both tend to be interested in both yet, I don't think sales of one category takes away from the other. Instead, they probably compliment each other when a buyer looking for something vintage can't help but look around and stumbles on some adorable creation which prompts them to look further. I was able to walk away from my E-xxx store I haven't looked back except to sell the occasional not-quite vintage item. I am an Etsy convert. I agree with many previous suggestions, including: * being able to offer sales without having to edit individual items * being able to easily let the client choose method of shipping without having to convo. * being able to delete expired items which won't be relisted My sales tend to follow my effort. When I have time to list new items regularly my sales reward me. I truly couldn't be happier.

kiss and make up - if the person who has been wronged requests the kiss and make up - BEWARE! they may say "yes" - but they are still allowed to put a comment - and i have found that if they are ugly enough to be unfair with their feedback then they are ugly enough to do the same in the comment section of the kiss and make up. i know - i just got burned. (i have left a convo for abuse support at etsy to help resolve it) by kissing and making up - it cleared her of the feedback i left her - but she left me a rude comment. i see no need for the comment section. either you kiss and make up or you don't. cathy

o and it would be great if viewers/customers could leave comments in your shop..even if I don't make a sale, I appreciate feedback.Flickr is a good example of how comments work!

Podcasts are a great idea - it's a very personal and effective way to communicate a lot of imformation in a short period of time. I would be interested to know where Etsy plans to be in 1 year, 5 years, 10 years... What are the short and long term goals for Etsy and what are some of the steps you'll take to achieve those goals? I think this is important since we, as shopowners, are 'along for the ride' as Etsy moves forward. Insight into Etsy's forecast for their future would help me make more definitive plans and objectives for my business. Thank You! Judy

Thank you for asking our opinion, and there have been some very relevant suggestions here. A couple I would like to point out in particular that we have been asking for for a while, such as being able to arrange our favourites, and buyer privacy. But I would also like to add the International Issue, it would be nice for the showcase to expire at different times for those of us not in the U.S. who are not actually awake (normally) when the showcases or advertising opportunities become available. Being able to chose your currency would also be a bonus for us non-U.S. sellers. I do agree with the person that mentioned that Etsy is not as well known as I though, nearly every time I mention it to people who are artists/indie/handmade types it is rarely known. They are not usually technophobes either. Could be something to consider in terms of creating more advertising opportunities for the site and it's sellers. Apart from that, thanks and great idea to reach out in different ways.

Hi and thanks for listening. We had the opportunity to do it here in Paris but now I've experienced a little bit more and I would love to: 1. Have a category for Weavings (that is not the same as crochet or knitting and it get lost in another categories...) I have a 30% of my items that are hand-woven and if they are jewelry imagine how difficult it is to find them in such and enormous universe. The same with bags and purses... but I've seen a lot of talented artists who made weavings and I bet they would love to see their items well categorized. 2. Rearrange items in my shop 3. Bulk photo uploading 4. For products who are lost in time (according to the date they were published)is there a possibility of doing a search by: items about to expire? and this would include items 24 hours before they go. 5. Privacy for buyers (it is OK with feedback, but is a little bit too much to know what they bought) Thanks again for letting us know you care.

I've scanned the entries and can't find mine. It is a joy to be able to tell my friends to look me up on Etsy, but often they cannot find me. So I give them the address again. Why can one never get featured on the front page? I too have unique items for sale, handmade, tasteful and priced reasonably. It seems my things would be very well received if only I could get up there where people can see me. I race to see my newly listed items, and seems like I always see other's things go by 4 or 5 times, mone only once. Poor me!! Yes, it would be wonderful if Etsy could advertise in fashoion mags, etc. for better recognition by our market. What people don't know about they will not act upon. I think the site is too complicated. With over a million vendors, one can see why. I use it only for reference to potential customers, a catalogue of currently available items in my collection. My Etsy address is on my business cards, and I'm constantly sending out emails to friends letting them know of my Etsy page. Thanks, for listening.

Hello, 2 small ones... 1. I would like to have the option of filing all my conversations into folders depending on the subject (which I will define). 2. In the shipping options I would like to be able to choose Europe since I'm located in Europe and would like to set the same shipping prices for all European countries... Thanks a lot - Galia

i have opened my shop three months ago, and it's very hard to be known, what can i do? I'm french and it's difficult for me to understand all the possibilities of etsy. sorry for my english, and thanks for listening.

My own friends have trouble finding me on Etsy even with painstaking instructions. Now that everyone in the world is thinking they could get out of their financial crisis by selling crafts worldwide, you must be inundated by new crafters. I feel lost under a pile of millions of crafts. Maybe the economy has to turn around before I'll see a difference. What to do?

A few other suggestions, echoing (and expanding on) some sentiments already expressed by others: *** option to delete both 'expired' and 'inactive' listings *** ability for buyers to window shop those stores that are in Vacation Mode, so they may heart items they are interested in and easily return when the seller is open for business - or better yet, allow sellers the option to select 'window shop' or 'hide items' when putting a shop in vacation mode *** shipping overhaul - allow sellers to select both domestic and international shipping regions, rather than individual countries; allow sellers to offer a selection of shipping options and upgrades (expedited shipping; insurance; gift wrapping; ship to gift address, etc.); allow sellers to have a comment field to add to the shipping profile, to advise buyers of special circumstances or shipping restrictions (ie: shipping to all European countries except 'x') *** would love to see the 'books' category further divided, for instance, into 'journals/blank books', 'art books', and 'literature' - they are all very different

***banner on every page of our shop... not just the first page***

and for heaven's sake, separate the plants & edibles.

Arranging our own material would be nice especially if itshows across the page instead of vertically. The larger blocks allow people to see more easily what you have to offer, and I think it has a greater visual impact. Also, I would love to see a new category for jewelry sets. I produce matching sets of necklaces and earrings and some people have matching bracelets and to list these items separately may cause the break up of the set. I know I often do not have enough material to make others to match and I'm sure other artisans are in the same boat. If you want to charge more for set listings, that is understandable and think of the space that would save on the site, two to three... reduced to one! If I list as a set I cannot get into the necklace showcase, etc. and its a hassle to re-write your descriptions. Please seriously consider this new category, it might ease some of the jewelry traffic so we don't end up on page 165 when we list!

Oh, oh, oh - more ideas: *** separate announcements for each shop section, please! I like that each page on Etsy has a uniform look and clean design, but there *are* ways to customize our shops that don't involve garish html or annoying audio loops - although . . . *** having samples available to click on in shops that sell audio/visual listings would be really nice *** space in our profiles for a limited number of optional image files (to use as a gallery, or studio/bio pics, whatever)

I agree with crunchycute - i also was asked to 'kiss and makeup' for a 'neutral' rating - i didnt know that was 'bad' - but i wasnt treated so nicely and gave what i thought was fair. I received a 'kiss and makeup' notice - accepted - and then got blasted with their comments. They also promised in the 'makeup' statement to me that i would receive a gift for doing so. i never received it - i dont care about the gift - its just another reason this seller isn't going to get my business ever again - a shame cause i liked their items. neutral isnt as bad a rating as i was treated from this seller prior to purchase and then after 'making up'. I would change my rating to negative if i could right now.

I'm relatively new to the etsy world, and I'm having trouble breaking through all the clutter (like so many others, I'm sure). My necklaces and bracelets, all bold, African-inspired beaded adornments were a bit of a hit when I first opened my shop...I sold two pieces that first night, but nothing since. I'm interacting and blogging as fast as my fingers can type, but I need some promotional help. Oh, I've also participated in two showcases. Was lucky enough to land two. But I'm not sure what kind of exposure I got...not many hits on my site. Any advice would be much appreciated.

And I should have said that, along with the option to delete 'expired' and 'inactive' listings, it would be fabulous to be able to edit them, as well. It really makes no sense to renew or relist if the info is no longer current. If a price needs to be changed, shipping updated, or listing details clarified, it is best to do that *before* any buyers get a chance to see it. Seriously.

Thank you so much for asking! I would like to see that each category has an editor or curator (or consultant) that can oversee content, and liaison ideas and concerns from sellers to admin. We need someone with experience and background in vintage to oversee vintage. An art professional to oversee and clarify the art categories. Maybe other areas would benefit from this as well, jewelry, etc. If etsy has clear guidelines, categories, and tagging system the seller will follow suit. There are a lot of knowledgeable people here who should not have to spend hours on the forums hashing out ideas when it is unclear if admin will respond. For more ideas for your podcasts see: the Forums.

I have a few suggestions... 1. I've visited another site where, when buyers are in a particular shop, they can see if the seller is online or not. If they are online, they are able to chat directly with the seller. As a seller, I think it would be so beneficial to chat with the buyers as they are browsing our shops. If questions are answered immediately, buyers may be more likely to buy. 2. It would be great if there was a way to be notified by Etsy (via an auto-convo) when a seller is featured ANYWHERE - treasuries, front page, gift guides, etc. 3. I'm also down for sorting favorites, convos on receipts, reorganization of shop images, and bulk 5-photo upload. 4. Batch tagging would be AMAZING!!! A lot of my items require the same tags and it seems that tagging is what takes the longest during new item listing. 5. Speaking of tagging, what is the rule on unrelated tags? I see all kinds of sellers tagging inappropriately. Thanks so much for allowing us all the opportunity to suggest these (hopefully) future features! Etsy rocks and we all just want it to rock even more! :)

I am pretty new to etsy. Its been a struggle to figure out marketing. I have been reading in the differnt places suggestions.. and that has been very informative. I will look forward also to reading what comes of these suggestions and comments.

Thank you Etsy for listening :) First I would like to say that I am a self professed Etsy addict! I love selling and Buying on Etsy. Such a talented group of people make up your community! 1. Can you please explain the new listing process. I understand that you list an item and it may/may not show on the time machine, and that Etsy has up to a certain amount of time to post it on the search pages, but I have looked and it seems that sometimes the listing will show up and then not be there when I go back the second time. This new way of listing has brought up alot of negative discussions in the forums and on the street teams I am involved in. 2. If the treasuries are made as someone in the Etsy communities expression of "art" (I thought that was what they were when I originally joined) then is it really fair to delete or replace certain items. In the creator's eyes that was part of the whole picture. Or is the treasury just a marketing tool? 3. I agree with comments above. I think it's great that you offer a co-op for advertising, but I feel the Etsy community works very hard to promote your site (I know my mouth is always going on and on about Etsy). Why doesn't Etsy do some self promoting? Why not take out some ad space somewhere? NY times on Sunday? One of the many magazines? Your company can only benefit from the marketing. Again, thank you for listening:)

It seems that a top priority for Etsy is to find a way to allow sellers to move their wares around in their shops. Yesterday I had to delete an item I felt was getting lost on page 4, take the time to find the photos, rewrite the description, etc. It sold a 1/2 hour later. Please let us know why we are not able to do move our things around. Thanks, and many thanks for your openmindedness and your interest in our welfare. It really is appreciated.

We would love to be able to rearrange the store- just like window designing your own store. Only on the Treasury list can one see how many peaple are veiwing at a certain time, sometimes it takes forever to upload the page.It would be really great to know these information in a more reachable page. We love Etsy and think it's a great site.

I also like the idea of each category having it's own pesonal administrator to oversee listings. I am however a bit confused by the need for a podcast as the forums do seem to be loaded with sellers and buyers ideas, questions, and annoyances. Thanks for reading my post!

I love Etsy and have 2 shops here. Beyond having my shops, I also like to buy on Etsy. One feature I always wish was better is the way users can access items from their favorite sellers. I think it would be fantastic to be able to search your favorite sellers and favorite items for item tags, titles, and descriptions. This would not only improve a buyers experience but boost shop sales because people would easily be able to find the things they had meant to buy easily. Thanks for being a great organization. I am so grateful for all of the good work you do promoting independent artists, designers, and shop owners.

I know I'm mirroring some of the other comments left but maybe it will help get the noticed. And first and foremost, I would like to thank etsy for having a site like this that gives others the opportunity to try and succeed at what they love doing. With that said: 1. Why does it seem like the same sellers get front page spots? I sometimes see different ones but the ones I see the most, I go to their shop page and they have thousand of sales. I feel like these people already have a stable client base and don't need as much "publicity". I also understand that stores that make that many sales make more money for etsy, but I would also like to see others stores be given that chance. 2. Why haven't I seen really any advertising for etsy lately? 3. The way that information is organized on the site in storique and blog are a little confusing and sometimes hard to find. As a new shop, I did what I was told. I read the sellers guide, try to search for questions that I had, but, sadly there are still alot of questions that I have. My suggestion is, what if you add a section on each "article/blog" that says "tag how this article helped you"? It would give other sellers the chance to state which article help about photos, choosing a shop name, or advertising ideas (just to state a few). This might be helpful for new shops to find information. I have had a hard time with the search option on the blogs and stuff Thanks again for giving a place to state people ideas and opinions!!!

I am new to Etsy and look forward to finding time to take part in all forms of communication with other crafters. I will be listing items soon - this is a busy time for me getting ready for my summer shows/fairs. I would like to have some discussions about how to handle people problems at shows, in stores or even with internet sales - both customer and crafter problems. An example is a crafter I see at many shows who doesn't sell a lot, but considers herself an artist not a crafter. She spends her time at shows going from table to table to tell the rest of us a better way to do our craft - even when she really doesn't know anything about that craft. I do not want to hurt her feelings but she doesn't stop talking when customers come to my area even though I have tried to politely explain that customers come first. Some of the other crafters run or hide when they see her coming. It is a bit sad.

1 - being able to rearrange items in my shop 2 - a more streamlined way of listing a new item 3 - having gift guides change the items every couple of days to show more variety and more shops.

Hello Etsy, I just opened my shop this weekend. I have to say I'm very impressed with everything so far! I had my first sale while I was still arranging my shop. Wow! I suppose my response to you will be more in the vein of "thank you thank you!" since I don't yet have too many questions. All your information is arranged so nicely. I suppose the major question I would ever ask is how to set things up so more people can find me. I do notice that crafts have a bit higher profile than art work (I'm a printmaker). I'm so happy to be part of the community!

Forgot this thought! 4 - "1 in stock" is confusing next to the price, when you may, for example be selling 7 beads for the price. Should be a more concise way of showing the quantity.

Hello! I would like to know when is the best time to list my items- at what time of the day does Etsy get the most shoppers? Also I'd love there to be an option to use templates when listing similar items (other than the posting templates already available). It would be nice to rearrange items also. Thanks for listening and asking!

I've found that my friends can't find my shop unless I give them the exact address, or email them a link. It would be great if your search parameters could be expanded so that if someone knows your first name, or last name, or both, but doesn't know your shop name in full, they can still do a search to find you. Thank you for listening!

One thing that occurred to me is it would be nice to be able to transfer listings from one shop to another. For instance, I had supplies listed in my regular finished jewelry shop and then let those expire and opened a supply shop to keep them seperate, but I had to list things from scratch when it would have been much easier to just renew the ones expired in my jewelry shop directly into my supply shop. As for how to communicate (I'm not sure what a Podcast is. Is it something broadcast on an Ipod?), but maybe having more staff assigned to answer questions and communicate with people on Etsy would be the best way to communicate with people. Oh, one other thing; what ever happened with the live shows some street teams were having at Etsy labs? I asked a few times how my team might get on the schedule and never received any answer by e-mail or convo.

OOOOOhhhhh the list is getting long isn´t it. I would like to be able to put one item in more than one SECTION in my shop. So I can make for example sections according to jewelry type (necklaces, earrings... ) and according jewelry collections ( "Knots", "Lanas", "UFO" )

Oh also, it would be great to be able to set up sales in advance by entering in between which dates the sale would run, on all or certain specified items, and at what percent off and have that automatically deducted at check-out so that it wouldn't have to be done manually each time. The only other thing I can think of at this time is further optimization to bring more serious buyers to Etsy from elsewhere targeted to the top level categories here. We need less casual browsers and more who are coming here really intending to buy. Thanks for taking this feedback into account.

Great suggestion SNoU!I'm glad you thought of that. I think it would be very helpful because it would add another way for buyers to find something and not miss it simply because they searched in the "wrong" place to know it was in a particular category they wanted!

More suggestions about how other members have made their business successful, particularly around the area of marketing. Thanks!

great idea! i'd love to be able to put my favourites into categories. would also love to be able to rearrange items in my shop to keep the first page looking fresh or cohesive. and . . . would love the 'last' option when editing a listing before it's actually listed so when i spot a mistake i don't have to miss views while i'm quickly editing thanks! :)

Here's my question/concern--Whazzup with the low views???? Thank you! Am looking forward to hearing more!

Would like to see in morning email, how many showcase spots are left to purchase for that day. Or would like to see "closed" or "taken" next to the showcase I may want to purchase. Instead of clicking to purchase and seeing a(-1) next tot he heading of the showcase I wish to purchase. Also, a heads-up when new themed "showcases" will be going on sale. Maybe a way for the etys seller to mark that new themed showcase in her own little journal...helping me remember to jump when the showcase is first listed. Peace, Mickey

Thank you for the opportunity, Maria! I just finished reading the whole thread... First, I want to say I agree with maclancy, you could have one day out of each month and devote a FP using a lottery method to retrieve shops. I understand that Etsy wants to keep a certain look but Etsy is getting really big, thanks to Supplies and Vintage, and they should be featured. I love most of FP, dont get me wrong but I have to agree that it is not really democratic and quite elitist... I agree with PetitPoulailler and Green Mamba concerning the Fora, you need more sections. I agree with OhFaro's comment!All the way, she clearly defines the needs of many sellers. But... I did not find anything about....Fine Arts. My shop is eclectic but 90% of my items are originals, no reproductions but with the tagging the way it is set on Etsy, I cannot compete with other shops. My originals are too affordable. You should approach an art consultant to set the tags for the Art section, it is very poorly made. It seems like Fine Arts is viewed in 19th century terms. Thank you again for letting us express our views.

Podcasts? Sorry, I dont get it. Read the forums and you will see that maybe 10 issues/concerns come up over and over and over.... and over. Anyway, my main hesitation about returning are resellers and that search still needs some work. (Maybe reduce the number of tags so folks dont get creative with these). I've also never understood Etsy Labs. What gives with craft classes? Most of us know our craft and if we dont, its pretty easy to find info on the web. Couldn't staff be better used in another way? Same with the proposed forthcoming 'tips' for sellers. Etsy members have written tons of these and they are super. So that work has ALREADY been done and perhaps just needs to be collected into a central location.

One idea I have that will make the forums more enjoyable is if purchases were private. I'm not talking about feedback, but a purchase that doesn't have feedback on it yet. This way, someone could ask a question on the forum about a purchase they made without calling out. As long as the buyer didn't say anything on purpose to point out which seller they may be having an issue with, other etsy members can give them advice without being able to see who is the perp. It will probably also greatly cut down on the emails the admin get about buying.

I have one request... New Tagline. Etsy, Your Place for All Things Handmade..... {{add two words}} ..................and MORE! I WANT this site to stay focused on handmade, it's why I joined. :) I only became a Vintage seller **because** of Etsy. But when folks join Etsy they get misled by the Tagline and some take it out on the Vintage community as if it was a Coo... and we took over the site. (And not one Admin steps into these threads to defend us by saying 'they are here because we want them here'...) By letting folks know in your Tagline that there is so much MORE to Etsy besides all the incredible artisans here, your focus can remain in tact, but at the same time, alert people to the REST of the amazing shops on the site.... who are here at your invitation. No one wants to change Etsy, we just want to be treated fairly. We don't need a Pod Cast, we need a solution. Respectfully, Lora

I agree with CarolBradley, and many others, with respect to tag misuse. It seems to be deliberate, as many offending sellers have 500 to over a thousand sales). There are no consequences to deter one from breaking the rule ever and over. It seems a solution might be to prevent a tag from being used (blocked) if another has already been selected. Or have main sub-categories that are fixed. For instance, if you select dress as a tag, then a skirt may not be used-becomes unavailable. As most people would agree, a skirt cannot be a dress. Just as earrings could not be confused for a necklace, and therefore should not be found in the necklace category. Maybe a separation of tags and categories. Tags would then be used as title and description searches (or advanced item search), instead of the main categories found on the side bar of screen. Perhaps have a monetary penalty for repeat offenders? I think this tag misuse prevents buyers from shopping, especially if they don't have time to look through all the skirts, hairclips, bibs, and tees to find a dress! When a buyer is in the "children" section, and clicks on clothing, then skirts, there should not be hair clips, shoes, dresses, or NON-SKIRT items. But this is what a buyer has to deal with. Frankly (in my opinion), it makes the etsy site seem unprofesional.

I'm also interested in how I can get the word out about my business and to make some sales. I would appreciate having the ability to rearrange items in my shop and bulk photo uploading as well. I agree with a lot of the problems mentioned, but as I'm pretty new to Etsy, I'm still trying to find my way around. I do find that the search doesn't work as well as it could. Thanks for asking.

I've put some thought into this and I've grouped my suggestions into categories. I apologize for this being so long. Tags: -- As GreenMamba said, the content team needs to tell sellers *why* the item has been tagged. The content team could get so much more done if they didn't have to keep clarifying why something is mistagged. -- There are sellers out there who fix tags... and then start mistagging again. I'd like to see the content team follow-up on sellers after the tags have been fixed. I'd also like to see consequences for repeated mistagging offenses. -- Admin-selected items for the FP, GG, and Storque (and anywhere else) should be at least double-checked to ensure that they agree with the TOU. Otherwise, admin is sending out the message that mistagging isn't important. -- If mistagging isn't important, tell us. Communication: -- There are many, many, many instances where etsy Admin do not reply to convos or emails in a timely manner, if at all. You say you want to improve communication... so why not walk the talk and start with answering each and every email or convo? -- Currently when buyers or sellers ask questions of admin in the fora, they aren't answered by admin... or admin convos/emails them; either way, the answer isn't made public. Many of these questions aren't calling out, so why shouldn't they be answered? -- Different admin post different answers to the same question, causing HUGE confusion. ALL admin should be able to find and give the same answer, instead of (appearing to) make stuff up on the spot. Internationalization: -- If etsy really wants to be international, then holiday marketing/advertising need to start at least six weeks in advance of the date. Nevermind the fancy new monthly themes; there are many, many people out there that shop for events, like Mother's day, Father's day, graduation, Easter, Halloween, Valentine's Day, and so on. -- Show USD everywhere. Everywhere a price exists, show that it's in USD. -- Provide a currency converter. Etsy-chosen sellers: -- The FP, GG, and Storque have many, many repeated sellers. Of course their product is good - but there are *other* good products out there. Why not feature sellers other than admin's favourite? -- Put policies in place so that admin need to double-check their chosen items to ensure that they don't violate the TOU or DND. Maybe even make it mandatory that a second person check each person's choices... like a code review. I'm embarrassed when I see admin-chosen items in these public places that violate the TOU by mistagging or being a reseller or whatever. Thank you for asking for our comments. I sort of feel like I'm wasting my time posting my comments, though, since these same comments and suggestions have been made over and over and over and over and have been ignored. It doesn't even appear that changes have been made behind-the-scenes, because nothing has changed since these comments started surfacing. We've already given you the suggestions and comments and ideas... and to me it seems that each time we give them in response to your request, the major issues are ignored. If you really mean that you want to improve communication, please prove it by addressing some of the harder, more uncomfortable questions/comments/suggestions that have been made repeatedly. Like admin-chosen FP. And mis-tagging. And lack of communication.

How do I expose myself? I've been with Etsy for over a year and have sold only one item. Is is what I'm selling? Is it the photos? Do I need to advertise in some way?

Good evening Maria, Liz and all Etsy members Hope Maria and Liz you have very good memories from your stay in Europe and specialy in Paris where we met and have pointed out all the parts we would like to be improved for international members. Many others members have listed suggestions I agree with them. I will look carefully at the results, meantime, " bon courage", very friendly, Anne-Marie

This has probably already been suggested, so I'll chime in on it also: I would love to be able to arrange the items in my shop however I want. Also, the current set-up only allows one type of shipping on a listing page. I would love to have the option to offer more than one type of shipping for my customers without having to revise an invoice for the shipping that is not the default on a listing; for example, First Class Mail and also Priority Mail. Thank you.

Etsy billing: I think the etsy billing page should be improved. I do not understand the tables (fees, payments) I do not have access to payments lists from past months. I think the page is a bit confusing in general... although I admit numbers are not my strength!

Oh and when I said : "I would like to be able to put one item in more than one SECTION in my shop. So I can make for example sections according to jewelry type (necklaces, earrings... ) and according jewelry collections ( "Knots", "Lanas", "UFO" )" ...yesterday, i meant sections in my shop, not categories, sections

oops , just found what I could not find before (billing, past months, duh!)

Thanks, all. We're still reading. Maria

I'd like to renew an old request for some sort of Etsy project list. It would be great to have a permanent location for a ToDo list (the "Esty Pipeline", perhaps?) where members can keep abreast of upcoming new features and upgrades. As I've said in the past, this need not be super detailed, nor reveal any trade secrets, etc. Just a list of a few items that are at the top of Etsy's priority list and already nearing completion/release date. And another oldie but goodie: please switch the placement of the shop announcement with the featured items. Having the announcement first means that a visitor may not see any items at all without scrolling, depending on the length of the announcement. Also, for those viewing in Gallery Mode, there is virtually no distinction between the featured items and the rest of the shop. So, it just seems to make more sense to have the featured items on top of the announcement. (Just want to say that I appreciate you keeping up with this, Maria. Am looking forward to the podcasts - and to the positive improvements to come.)

I'd like to hear about opportunities for seller exposure, site improvements in the pipeline, and upcoming themes that Etsy will be focusing on. Thanks!

A few features I'd like to see: -I love the Shop Local feature, but would like to be able to search for specific items. IE- Shop Local- Seattle- Toys. While I'm happy to support Etsians from anywhere, the shop local feature makes me feel great about supporting my immediate community. In the smaller areas, it's easy to browse through the shops, but in larger metropolitans, it gets overwhelming. -Alchemy- I would like to see some sort of feature that lets you know the request is already closed, before spending time opening it. I frequently search by key words, but you can't tell if an item is still being searched for until you open it. -More than one person has mentioned wanting to be able to move around the photos posted on their shop. I would love to be able to do this also- would make it easier to sort into groups for a better visual appeal. Thanks for asking for our input!

you know a lot of these issues have been posted in forums, I wonder sometimes if ETSY has anyone that really reads them and if they do anything in response, just seems like a lot of important things get pushed under the rug

1) Those of us with hundreds of items NEED MORE SECTIONS OR SUBSECTIONS!!!! I have cut way back on my listings on etsy until more sections (or subsections) are available. One hundred items in a section is too many. 2) Again, sellers with lots of active items need the ability to SEARCH for active items from within admin in order to delete or edit. If I need to remove or edit an item, I have to search via the "hit and miss" method. 3) Sellers also need to be able to search "sold" items. I finally have the ability to do this thanks to another etsy seller who devised an app through GreaseMonkey, but it's something that should have been done by etsy admin. 4) I need to be able to make notes about sales beside the sale. The ability to add a tracking # that is automatically sent to the buyer would be great (as is done on ArtFire). 5) Please let me delete expired listings. Many of these are items that I have depleted from stock and will never sell again. 6) In "Items Sold", separate paid items from unpaid items. 7) "Sell Similar" feature for adding new items. 8) Allow more than five images. (Take care of #5 above and you would retrieve lots of space.) 9) Automatically submit items to Google (as is done on ArtFire, eCrater, etc. These items have been begged for in the "Ideas" forum for over a year. It's a great place to see what etsians feel is important.

1. I would love to see a Bulk Uploader with templates. Just uploading multiple images at once once would be great! I would also like to be able to use my Enter Key when listing Tags and not have to physically put the cursor back in the box for the next tag because I didn’t use the Etsy button. Batch editing would be great too! 2. I would like to see transcripts of workshops or this podcast made available. I often miss them because of RL commitments or because it is raining and Satellite Internet is not working or I didn’t know about it or I get the time zone wrong. 3. This may anger some, but I don’t think that Vintage will be disappearing from Etsy. Vintage is growing and melds wonderfully with Handmade! Both have knowledgeable and whimsical buyers who value the unusual. Better yet- decorating trends show that Handmade and Vintage are being used together. Etsy needs to use that to promote both kinds of items. 4. I would like to see my listings Text in Searches for Supplies and Vintage categories not just Title and Tags. 5. I appreciate budgets and feel that Etsy is doing a wonderful job of publicizing the site. I am not sure what is being done- but Press Releases are Free Publicity. The Bay puts out 15-20 each day so they have many reasons to be picked up as a news story. 6. I would like to see Etsy Admin take time once a year and tell us what the Game Plan is as far as to what direction the Site will be taken for the year. Maybe if we knew that International Sales for example were targeted we could help by aiming our own listings and promotions in that direction. 7. I would like some guidance about how to optimize my listings for searches (Etsy and Internet) as far as Key Words, Titles and Tags. I know there is info given by many- but I honestly feel like I am missing something and often things contradict what someone else says. Seems Etsy Searches are different than Internet searches. I am not sure about this 8. I would like to see front page Categories reflect Vintage and Supplies available. 29 Categories that are Exclusively for Handmade and 1 each for Supplies and Vintage , when these categories are most likely major income producers for you, is not equitable. If a major Category can include both Handmade, Vintage and Supplies, I think there should then be a subcategory giving choice. For example, the Quilting Buyer who clicks on Quilts could have a choice of buying a New Handmade Quilt, Vintage Quilt, Quilter’s Supplies, and Quilting Books. It seems to me that new users would find the current categories confusing when they may be looking for items not handmade. 9. I love Etsy and am looking forward to changes for the better! Seems as if there are a lot of issues here that aren’t my issues, but with so many people caring about the site only good can come from this opportunity to speak. Thanks Etsy!

I love SeewEnglishes strolling through the site idea!!!!! I've often been bored and just wanted to window shop around Etsy, but really didnt have something specific to look for. The site really isn't set up for that so I just got frustrated, and logged off. If there was an organice brousing feature, maybe something that took my favorite in mind when it chose the items to stroll throgh I would be glues to it for hours, and probably buy tons of stuff! not to mention have it on the background of my work computer to check periodically through the day. What a nice way to give expoiser to shops that I would have probably never seen otherwise.

Also a little one... Make a function so you can mark a CONVO as unread. I love this in my email accounts. That way I never forget to respond to something I've already read.

I would like to know: -will there every be a search added to sellers sold items?Currently it is almost impossible to figure out if people are repeat buyers or how many times I have sold a certain item. A suggestion would be able to search our sold items by title or buyer. -when will folders or some other type of organization be added to favorites? I know this was talked about at some point. -being able to convo a buyer directly from the sold page would be really helpful. Is it possible this might be added? Thanks so much for listening!

hi thanks for this new idea sounds like a good one. i am having a hard time figuring how to get my store seen and how to advertise it any suggestions. also i think vintage sellers need more exposure and there should be handmade and vintage items stated on home page. when i was looking at this site i saw handmade and almost passed it up for selling because i thought it was just a handmade artist site to sell on. but there are plenty of vintage sellers that do well i feel i have done ok for the little bit of time i have been on. thanks for hearing me kathy

Hi there! I think Etsy is an amazing avenue that allows access to sellers of extraordinary talent and creativity. However, I feel that there is a disconnect between the buyer and the seller. There are some amazing stories out there on who is making products but just the profile page isn't enough to really get to know a seller. I realize that there are other places (flikr, facebook, etc.) but I'm busy and I don't want to have to go to another site. I would like to see us be able to upload more pictures, include more behind the scenes type stories, and videos of us making our crafts or tours of our studios, etc. I realize that we're talking about a major drain on the servers and all the resulting bandwith issues, but please check into what it would take as I think it would really help personalize this community which is exactly what you want to do with this new podcast series. Thanks for caring enough to listen! Best Regards, The Reparapy Team

I really like Etsy, the look is clean & consistent. I would however like: 1. More sections, and SUB-Sections, and or 2. A way to move and/or copy items from one shop to another. Thanks, Juliasew & 4 other shops

I am happy to see you are asking us for input. I would like to see vintage and supplies given proper credit in all ways. If I am looking for a vintage item or a supply, I hate being taken back to handmade by default. I would like to see the integrity of treasuries respected again. It takes a lot of time to make a treasury. Some of them are works of art in their own right. I would like to see more variety on the front page and gift guides. Seeing page after page of cheap hipster items gives a false impression of Etsy. You may have a headquarters in Brooklyn but the people who really make Etsy successful are all over the world. Maybe you could hire some curators who really understand arts and crafts, color and design. Your front page is basically a turn-off. When featuring international crafters, especially in non-European areas, please make sure you are selecting high quality items, not cheap schlock. It might be a good idea to have someone who knows something about the culture write the article and choose the items. Please no more grandma and grandpa, fat vs thin, Bonnie and Clyde type of articles. NO stereotyping. It might be a good idea to have a course in cultural sensitivity, hire some people that are over 50 and of different races, and realize that life in Brooklyn does not reflect the rest of the world. Remember: It's not about ETSY. You are a platform...not a seller, not a brand. Your mission is to help us to sell, not to extol some hipster image that has nothing to do with what most of us are about and what buyers are looking for. Your customers are the sellers. Without us you wouldn't exist. Like most sellers, I'm happy to be here because, for the most part, your platform works for me. But if you go the way of eBay and forget who your customers are...well, I'd be very sad about that. Now...some other little things. A way to renew one item instead of three. A way to delete expired listings. A way to edit from the item page. A way to find old convos easily. A way to keep favorites even if they are sold. A team dedicated to flagged items. A way to block bidders and spammers. Thanks Libby at Picklevalentine and Annagreen

1. Items are not SOLD until they're paid for. 2.Need a new tagline that more correctly describes what's sold on this site : Handmade, Vintage & Supplies 3. Change up the Gift Guides; some items have been there since 2007. If not sold by now, move them out. 4. Let me delete expired listings. 5. Advertise the site to BUYERS. 6. Remove resellers immediately, also those who flaunt the TOU. Thanks for allowing me to be here.

It's been said before but I would like to see more fairness and thought put into the FP and the GG. Jane Doe might make a fine and fancy widget, but so do Joan and Jean Doe. SHare the love a little. Also, I'd love to be able to drag and drop in arranging my 10 featured items. The clicking up/down thing is truly the bane of my existence.

Maria, Pesmou, Etsy Admins - Thanks for this opportunity. Glad you're still reading..... I echo many comments already made, especially the well articulated points made by OhSheSew, fotografia47 & as ElsiesAttic said: "I have one request... New Tagline. Etsy, Your Place for All Things Handmade..... {{add two words}} ..................and MORE! I WANT this site to stay focused on handmade, it's why I joined. :)" Etsy seems to have been scrambling to add so many bells & whistles that the entire site is not monitored for listing violations, whether by resellers of items NOT handmade by them as required in Etsy Seller policy or blatantly not vintage goods (less than 20 yrs. old). Flagged items are not removed. This sends the wrong message to other sellers, particularly new sellers migrating from the eBay flea market. Of timely concern, and I'm still really scratching my head over this one, is this week's Storque Quit Your Day Job feature (I am not calling out, but sincerely making an important point here). The featured shop sells merchandise which the seller states is made by two hired people, which makes them employees, and makes the goods NOT HANDMADE BY THE SELLER, as required and explicitly stated in Etsy's Seller policy, Seller FAQs and Seller DO's & DONT's sections. These employees are not part of a collective, as outlined by Etsy, nor is their manufacture of goods sold identified in the shop. Etsy says this too should be disclosed by sellers. Etsy, you really dropped the ball with this one. Why would you feature a seller in clear violation of the Handmade policy, the initial mission & backbone of Etsy? It undermines the fundamental premise & trademarked declaration: 'ETSY Your Place to Buy & Sell All Things Handmadeâ„¢". Etsy, please explain. Perhaps I am missing something in the Etsy DOs & DONTs for Handmade: "What can be sold This section outlines the items that can be listed for sale on Etsy. Handmade by you * All items must be handmade by the individual(s) running the Etsy shop." While I am selling down my existing stock handmade goods due to new laws whose requirements make it cost prohibitive to continue, I joined Etsy because I support Handmade, small production, DIY enterprises. Not resellers. Etsy must stick to its core mission or quickly slide down that slippery slope into mediocrity. Also, PLEASE integrate Google Checkout online payment service into the order form/buyer checkout. When I joined Etsy, before the huge capital investment & intgration of Paypal, I was repeatedly assured that Etsy was NOT going to use Paypal as their default payment choice as to keep with the DIY, small scale entrepreneurial mission. This has been a huge mistake. Paypal is owned by eBay (totally monopolistic) and they won't allow any competition in the payment arena. They also charge sellers too much. Google Checkout works wonderfully, protects buyers/sellers and costs less to sellers. Why not add it to Etsy now? Get back to basics, Etsy! And thank you, Etsy has been good to me. I sincerely appreciate it. It's hard to quit this branch of my handmade.....

Always a typo. Above should have read 'These employees are not part of a collective, as outlined by Etsy, nor are their manufacture of goods sold identified in the shop. Etsy says this too should be disclosed by sellers.' Last point: For those concerned about getting the Etsy's Front Page - just keeping working hard to improve your designs, photostyling & photography. We all get our 15 seconds of fame. It does not necessarily translate into sales. Decide what you want: Fame or Fortune (a few minutes of front page attention or real money sales). They don't always go together. Once in a while they do.

Deleting our inactive listings!

My question is regarding Treasuries... will there be a time when our alternates will automatically slide into the spot of an item that sells out?

Whew, read this whole thread and I agree with much of what I've seen here. I realize that this started as a Q & A that quickly turned into A List of Lists of Demands. However, in lue of that turn in objective here is my Wish List. Would love to see vintage and supplies get credit where credit is due. We're here and a massive part of Etsy. We'd like to come out of the attic now please. Ability to reorganize items on the front page of my shop. Imagine the wow factor of a spectacular treasury on every store front. Integrated checkout. The current system leaves sellers quite vulnerable to fraud and foul play. I have personally experienced this several times and seen buyers with feedback of 50% still continuing their habit of buying and not paying or waiting upwards of 10 days to pay. Bulk photo uploading to help streamline listing. More categories in my shop. I'm starting to feel like a contortionist when it comes to the cap on 10. Especially in a shop of our nature, some things just don't fit into my established categories. This is one place I'd rather not have to get creative. A more reliable and effective flagging system. I don't think I've ever seen anything that I have flagged removed. This is a huge problem for A LOT of honest sellers that are having to compete with resellers and folks plying new items as vintage. More front page, Storque and GG diversity. There's no reason for the same shop to be in all three places at the same time. There are so many amazing shops on Etsy that never see the light of day. Automatically submit items to Google Base. This only serves to help everyone, Etsy, sellers and customers alike. Manually entering this info into Google Base is tedious, time consuming and takes a little savvy to understand. Also, I would love to get stats on analytics for my shop specifically. The referring sites shown are often dead ends, which leads me to believe that they're simply there because that is how the customer found Etsy...not my shop. This info is completely irrelevant to my business. I have used analytics on other similar to Etsy websites and have not experienced this. So I know it's possible. Thanks a lot of the open platform here. Although in the future, the forums are a great place for finding out what's on all of minds. Cheers! &hearts

I would like you to have more than one featured seller at a time. What about 3??? Also, how do I get to be a featured seller?? More info about this would be great. I am fairly new to Etsy and am still discovering things all the time. Overall, I have enjoyed my experience so far and look forward to getting more involved in the future. Thanks for listening!

Thank you very much! I'm interested in finding out how to become a more legitimate business. Etsy makes it so easy to set up a shop, get customers and sell many items that one many do not know about the legal aspects of running a business. Any steps and resources would be wonderful! ~Jenifer~ Be kind to yourself and others.

Advertise for BUYERS. someone above said something much like this. advertising in a craft magazine only gets more crafty people. we need more buyers. Everyone can feel it. More buyers. Etsy should be the amazon.com of creativity.

I would like to add some functionality for shop-wide sales. Have you considered adding a feature to mark down prices within each shop, or even updating prices within a certain category of a shop? It is tedious to have sales with updating all listings...or updating paypal bills and getting the higher etsy bills. I haven't had to worry about it yet...but it'd also be easier to have a SALE category.... Thanks!! Michelle

I would like to know the selection process of featured seller/item.And YES to advertise more for BUYERS.Thanks for listening.

Hi, in case there will be involvement in environment or other cause-oriented projects on etsy (or with other sites / organizations) which entails product donations (like the ones we post here at etsy), please count me in. I believe this is one way to expose our products as well as etsy itself.

I have been a member of several organizations that used audio broadcasts for sharing information and answering questions. I have found it much too time consuming to listen to these broadcasts, as well as difficult to locate and access the specific selected information I was interested in. I would much rather have such information available in a readable, searchable form than in a podcast. While I applaud your desire to stay in touch with the members of the Etsy community, I feel your resources could be better spent improving the accessibility and searchability of information on the Etsy website, and by a bigger presence by Etsy staffers in the forums or other similar interactive device.

First, I want to say thanks to Maria, and all with Etsy.com, for all the work they do to keep Etsy up and running. I've only been here for a few months, but it has been a wonderful experience. I haven't yet read all the comments, so please forgive me if I am being repetitive. The issue I would like to see discussed is one which has been alluded to, subtly and blatantly, since I have been here: what appears to be a favoritism toward select sellers when Etsy chooses products to promote he site, whether it is on-site or through various outside venues. One very recent example: A seller(who once received "Featured Seller" spotlight) was in Gift Guides in the same wee. Also in that same week, the seller was highlighted in a Storque article. And, in the very same week, the seller and their item was shown on a national television show. Perhaps merely an astounding coincidence, it's unfortunate that this is not the first instance of such a thing. My questions would be: * Is/are Etsy management/administrators aware that some sellers perceive this sense of favoritism(whether intentional or not)? * If yes, does Etsy management have any intention of addressing the issue: to work to reduce or eliminate such weighted exposure? To make a statement as to why this weighted exposure occurs and why it will continue? * If no, does Etsy management feel this is an issue that deserves consideration in being addressed? Thanks you!

Sorry for the types - and I neglected to write the number of Gift Guides the above seller was in. The number was five Gift Guides in the same week.

I would like to see a systematic way to get every sellers shop listed on the front page and in the treasury for more than a few seconds after listing, once in a while. There are so many great, undiscovered things for sale on Etsy. Not every artist/crafter has the ability or computer knowledge, or proper equipment and time to do everything that is required to sell successfully. I don't want to whine, but it is hard to create,design,make,list,promote,blog,study how to's etc. That is why we come to Etsy to reach an audience that we can't reach on our own.

So many fantastic ideas already listed here! Didn't get a chance to read them all, so forgive me if these have already been suggested. I would love for "folders" in my favorites. I heart shops when I like something I know I'll need down the road, because they are my friend, just because I admire them, and many other reasons. It would be nice to be able to sort them into categories of why I've hearted them. But most of all, to seperate them by the the type of shop to make it easier when I go back looking to buy something. I would also love to be able to search etsy by shop type! For example, when I'm looking to purchase soap, rather than searching soap products I'd love to be able to search soap and have all the shops that sell soap come up. Not the products, but the shops! Maybe something like the "shop local" feature. Thanks for listening to us and trying to make etsy an even more wonderful place!

I am looking forward to it. Just started to Twitter so I will be giving Etsy credits and kudos. A podcast should be great!

I suggest that there should be a tool that we can link our shop to facebook, twitter etc. Thanks so much for this community, everyone is helping each other. A constructive competition. Let's keep it up. I still don't know why I got no sales and very low views.

Several issues keep bothering me. 1. Blatant copyright infringement. If a seller has legitimate permission to use an image of a famous person, company design etc, they should be required to state this info. Very few would be able to do so and should not be able to list these things. 2. Resellers. Especially the ones that sell paintings, clothing and jewelry starting Friday night. (and why in a million dollar biz like etsy is there no one around on a weekend?). 3. Mistagging 50 word titles, blank or wrong materials tags. 4. Flagging. If a flag is inappropriate, I would like an explaination why so I might be able to see your viewpoint and stop wasting my time. Generally I like Etsy and don't sweat the little things. I feel the things I mention above are ones that cheapen the site and frustrate or discourage customers.

I Love me my Etsy! Seriously, being involved here has really helped my personal growth! But my biggest frustration is that people dont know that they arent finished with their purchase until they log into Paypal. It's NUTs...I cant believe how much time I have to spend helping people through this process that shouldnt be confusing at all! We need big red signs that say.......you arent finished until you PAY....and here's how to do it......... And, I want to be able to move stuff around in my shop and have a cool profile :) But other than that, this place has my heart!

I want to know why Etsy openly supports (via promotion) copyright and trademark infringement. It's giving your site a terribly bad rap and, while I understand you're a venue and people can list what they want, openly and actively promoting these items is not ethically acceptable. Your customers have spoken loudly and clearly about this but we just get swept under the rug.

These are some of the feedback that I have; 1) I think Etsy should grant awards to Etsy Blog writters. E.g. having the Top 10 blogs from Etsians, encouraging blog writers in Etsy; or even have a blog directory. 2) For some of the important messages from Etsy, sometimes it my be to mass convo all Etsians rather than leaving them on forums. As I think not all Etsians checkout on the forums. 3) Rebate scheme - If someone shops with an Etsy shop, they will receive points. Once they have accrued a certain number of points they can exchange for Etsy vouchers to shop from Etsians 4) Etsy admin may offer a review service for fellow Etsians on their shop. As I have not been featured on a gift guide / in the front page / in the weekly promotion mails even I reply to the thread in the forum, I am not sure what I am not doing right for Etsy Admin for not picking me. It may be good that Etsy Admin offers a review service to give pointers to fellow Etsians to improve on. Thank you once again for listening. I think Etsy is a great platform to promote handmade goodies. Also I agree to a lot of the wonderful comments that other people have said e.g. Currency convertor, batch photo upload, rearranging shop without relisting.

I would really like the ability to organize favorites by category. Perhaps like folders and a drag and drop system or something along those lines. This way, when I am searching for fabric...all of my favorite fabric sellers would be in one place. I also think a blog directory is a fantastic idea. Thanks! Janet

Buyer only here for nearly three years. Love the site but my main disillusionment is with the repetion on the Front Page. If you want to fix anything first (besides the search), please try to feature as many of the thousands of wonderful sellers here instead of a small group of talented sellers. I look at the Front Page virtually every day and it saddens and frustrates me to see the same sellers over and over again (hey, some are even my favourites). There is so much buried treasure on Etsy - please expose it! End of rant.

Typo - I mean repetition on the FP ...

Hi and how wonderful it will be to actually be heard from the hard working people with Etsy. Questions #1 What does Etsy stand for? #2 Could we please have a load feature for our tags so that we don't have to type them in each time? (like the shipping load feature) #3 I like to "organize" my shop appearance by renewing could that fee be lowered to .10 or even .05 since we already paid .20 to list the item? Thank you for listening to us. I love it here and am very proud to promote Etsy to others! ♥ Julee

Try and remember that not all buyers are 20 somethings....please adjust the front page AND gift guides to reflect the tastes of EVERYONE....

There are some terrific suggestions here-- many are suggestions that have been made for over a year. But, imo, streamlining shops will not make a whit of difference until you get rid of resellers (I think SIX months ago there was an article that 'something was going to be done...' AND the issue with search/tagging (just reduce number of tags, perhaps?) An easier time managing shops will have minimal impact unless customers can find them without wading through resellers and mis-tagged items. Also- let us know priorities. Sure, this will not please everyone. But when I see all the above great suggestions and then an admit starts a thread about Twittering and there are 'craft tutorials' .... what is the direction? what is the long-range goal? Cause right now, it is more confusing than ever.

And, as someone else noted, I'd like to see more of a grown-up and professional image projected by staff. I like feeling that Etsy is run by savvy professionals (no matter their age).

Etsy has the chance to be something really special but if you don't get more traffic to the sellers who are actually making quality items many of us will just give up. I have been a professional artist/craftsperson for 30 years. Until recently,due to several factors, I did more than 30 juried craft fairs per year and made a good living at it. I am unable to travel now and had hoped to get my shop going on Etsy but alas there is so little traffic to go around so nothing is happening. It seems we are supposed to bring our own clientele with us? I can buy that up to a point but shouldn't Etsy be getting traffic here as well? I am close to giving up on the whole thing. I don't have time to spend on twitter,facebook, or blogging everyday and I don't think most of the folks who are using those venues are buying customers anyway. So what's the deal what have you done in the way of advertising?

Tell us more about how gift gides are selected. Items chosen seem to stay there for long periods of time, and there isn't enough rotation I think. Give us a chance to showcase our work somehow. Thank you

I always wonder about not having spell check in the treasuries and also why I am not able to tab to the post button instead of having to click it manually. Thanks! Ren

I'm downloading the podcasts on my iPhone right now - wonderful idea for us tech addicted people!

I must agree with most comments. As a newbie, my "two words" are indeed podcasts are great but some of us find it easier to print out and read because we cant do it on the computer...ie. eyes go funny; I particularly like the input of cosmichippodesigns; what about featuring the 'no sales' people; I only have two sales and those were from my husband and cousin to encourage me. I'm Greek, and its what we do. So Thank you Etsy, you really are my "happy place", Looking forward, Stella

As a newby on Etsy (as of 4/28/09) I would like to know if there is or can be a "New Artists Link" to introduce newby's perhaps under the 'BUY' link and then in the dropdown list just add 'NEW ARTISTS ON ETSY'. They can remain on there for a month and then be considered as 'existing' and drop out of the 'New Artists' link. Just a thought... :)

I have two shops- a handmade shop and a fabric supply shop. I would looovvvee a way to link the two. I feel that lots of people have more than one shop- and it's a big time waster (efficiency efficiency!) to have to sign out and in all day long to see what's going on in the two different places. I wish there was one place to see and handle everything- to navigate b/t the two with ease. I also wish that the supply sellers got a little more support via featuring us on the homepage or somehow in the gift guides- just feeling a little left out sometimes! Overall though, thankful for the site and everything you do to promote us sellers- and thankful that you listen to us! :)

Hi Maria! There's no big secret to running Etsy. Just watch whatever Donahoe does, and then do the opposite.

First, let me say that I think Etsy is fabulous, and the positives far, far outweigh the negatives! However good can always be better and for me I think Etsy would be better if: - We could organize the listings in our shops. Just because I want to renew something, doesn't mean I want it at the top of my shop listings. - The checkout system was more clear and a buyer would be unable to finish a transaction until payment was complete. If Etsy sends me a notice that I have sold something, then by-golly I expect that the buyer has paid. Too many times I have had to contact a buyer, (generally a newbie) to tell them they mistakenly didn't finish the transaction, and have had to walk them through the steps of how to do so. No fun, always awkward and drains my time. - Sellers with more then one shop could jump from one to another without having to log in and log out and log back in again. Another time waster. - Changes and new features were clearly explained. That would be so appreciated! Thanks for listening! It boggles my mind how difficult it must be to smoothly run an operation the size of Etsy, and you all do a wonderful job. I know that everything I have said has been said before, but that just reinforces how much these changes would be welcomed!