Best of the Etsy Forums: 20 Questions Your Buyers are Asking

Etsy.com handmade and vintage goods
daniellexo

Story by daniellexo

Published on Feb 12, 2010 in Seller Handbook

daniellexo

Our community shares the best small business tips with each other every single day in the Etsy Forums. I always reference this particularly helpful Etsy Forum post in my Online Labs workshops for sellers. (Find out more about these workshops here.) When I recently met MeganAuman in person and she mentioned that this Forum post inspired her to completely make over her item descriptions (which led to an increase in sales), I knew I needed to do a blog post about it.

20 Questions Your Buyers Are Asking by sparklerama

Etsy is full of amazing and beautiful things. It would be a shame if your beautiful work didn’t sell because your description of the item left your customers scratching their heads.

This is a list to jump start your thinking when you write your next item description. Remember that your customer cannot see the item in person. Don’t assume that the qualities of your item are obvious to your customer or that your photos say it all. (I have seen more than one item that I couldn’t even figure out what the item WAS!). You might even consider describing your item as if you had no pictures for your customer to look at. Really make them feel like they are right there with your item.

This is not an all inclusive list and some questions may not be appropriate for all items or sellers. This list is just to get you thinking about some of the things your customer might want to know about your fabulous work.

  1. What is it? It may be totally obvious to you what the item is, but it might not be obvious to your customer.
  2. What color is it? The color on your computer monitor may not be the same as mine.
  3. How big is it? As a buyer I don’t want to guess if that painting will fit over my fireplace or if those earrings are going to hang past my shoulders.
  4. What is it made from? What materials and techniques are used?
  5. How do I care for it? Can I wash and dry that wool sweater?
  6. Who should buy it? or Who should NOT buy it? Is it appropriate for pregnant women? Children? Pets?
  7. What is it used for? Is it decorative? Does it have a function? Both?
  8. What does it feel like? Is that scarf soft to the touch? What’s the texture like? Is that necklace very heavy?
  9. How does it work? Does it slip over my head? Is there a clasp? Do I tie it around my waist?
  10. Why is this one better than the one in the next shop?What special skills, materials, or ideas do you use that make your item the best?

  11. Do I get everything in the picture? I see 12 items in your picture, do I get them all? Only one? Does that lovely bauble in the background come with it or is it just for display?
  12. Will it fit me? When I shop in a brick and mortar shop I might try on 12 things and find only 1 that fits well. I am taking a BIG chance on buying clothes online. Please make it easier for me by offering extensive measurement and sizing information. Don’t assume that your customer will know what you mean by “small” or “large.”
  13. What if it doesn’t fit? Am I stuck with it? Will you exchange it? Who pays to ship it back?
  14. Is it ready to use? Is that painting ready to hang? Do I need to frame it first?
  15. How does it arrive? Is it gift wrapped? Is it ready to ship or is it made to order?
  16. Will I get the EXACT item in the photo? Is it a stock photo or do I get the exact item?
  17. Is it gonna stink? Does that vintage item have a funky, musty odor? Does the seller smoke while he creates that item?
  18. How do I know it’s “vintage”? What kind of research did you do to determine how old that item is? Is it marked? Is there a date on it? Are you experienced with vintage and antique items?
  19. What do those fancy terms mean? Don’t take for granted that your customer knows what a cabochon is or what giclee or gocco means.
  20. Can I live without this item? Chances are your customer can easily live without your items. It’s your job to SELL it to them. Let them know why owning this item is so wonderful. Are they going to feel like a princess with that lovely bracelet? Is that platter not only functional, but makes a wonderful work of art? Is that item the perfect gift for hard-to-buy-for people? Does the item evoke certain emotions? Tell us what’s so great about it!

Have a question to add? Feel free to join in the discussion by adding to the comments below or participating in the original Forum post.

 

Want more tips? Check out these links:

Five Tips for Item Descriptions | Writing for an Online Audience | Seller Handbook

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395 comments

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  • abacusbeadcreations

    abacusbeadcreations says:

    Daniellexo, thank you for this article! It's so good to think from your buyers perspective! Thanks for the reminder.

    3 years ago

  • babinka1981

    babinka1981 says:

    Great article! thanks for info!

    3 years ago

  • BetaAccessories

    BetaAccessories says:

    This is very helpful, thank you!

    3 years ago

  • ThePeachTree

    ThePeachTree says:

    Is it going to stink - cracks me UP but sooo important! Excellent excellent article.

    3 years ago

  • BetaBoutique

    BetaBoutique says:

    I usually try to answer all those questions in item description or shop policies. As a passionate vintage buyer not only seller, I always try to imagine myself in buyers place.

    3 years ago

  • jewelrybyjackie

    jewelrybyjackie says:

    These are great! I have so many more ways to give the customer what they are looking for right off the bat!! Thanks!

    3 years ago

  • rosebudshome

    rosebudshome says:

    This information is always such a help, I learn something new with every blog.

    3 years ago

  • squeakydingo

    squeakydingo says:

    very helpful. thank you etsy!

    3 years ago

  • poppyswickedgarden

    poppyswickedgarden says:

    THis REALLY is a great Article! i see A lot of Vague descriptions while looking through peoples shops. Some clothing sellers don't even mention a size, fabrics used etc. You really need to make sure your customer knows what they are getting:)

    3 years ago

  • abfab74

    abfab74 says:

    Thank you for this! As a sort-of beginner in the world of Etsy, a lot of these are things I have not thought of, or have but haven't placed much importance on (like how long earrings are). Time for me to get to work!

    3 years ago

  • BadBobs

    BadBobs says:

    Details are so important. Thanks, I really appreciate the good advice!

    3 years ago

  • TeesignsDesigns

    TeesignsDesigns says:

    Thanks! This is a great guide and I'll definitely include some of these points in the description of my teeshirts!

    3 years ago

  • SilverandEarth

    SilverandEarth says:

    Thanks !!!

    3 years ago

  • baconsquarefarm

    baconsquarefarm says:

    Your article is full of important tips, need to print them out as a reminder when I spin the story in our descriptions. Still learning and appreciate all help and tips daniellexo. Thanks

    3 years ago

  • girltuesdayjewelry

    girltuesdayjewelry says:

    Very good advice. It's easy to forget to describe certain aspects of an item when you're a seller because you're so familiar with it. You can't assume anything!

    3 years ago

  • Ebruk

    Ebruk says:

    Great article

    3 years ago

  • AnniesWearableArt

    AnniesWearableArt says:

    Sparklerama's tinies make me smile ear to ear every time I see them. And her great tips are really appreciated! Thank you Sparklerama :))

    3 years ago

  • gemagenta

    gemagenta says:

    marking this article. It's important to mention that we have to put all that info in an appealing an accessible way, right now I have 3-4 little paragraphs in every description, I dunno if my customers actually read it complete, I've seen other sellers what put the info with bullets, numbers, funny questions, etc. that looks great and its fun to read! I need to work in my descriptions.

    3 years ago

  • cozycottagecreations

    cozycottagecreations says:

    These are great questions. Gonna print this out and keep it handy! Thank you!

    3 years ago

  • birdie1

    birdie1 says:

    Great reminders - thanks!

    3 years ago

  • ecstaticjewelry

    ecstaticjewelry says:

    Thank you for sharing.

    3 years ago

  • CocoaBeans

    CocoaBeans says:

    i love this article:)

    3 years ago

  • fernfiddlehead

    fernfiddlehead says:

    I love Sparklerama and I love this list of questions. All great things to remember.

    3 years ago

  • lovelygifts

    lovelygifts says:

    Great advice!

    3 years ago

  • HandKnitHugs

    HandKnitHugs says:

    This is such great advice, thanks so much! I love these helpful posts, I'll have to save this one for reference. Now time to go through my descriptions and make some tweeks!

    3 years ago

  • Colettesboutique

    Colettesboutique says:

    What a great idea to list these questions. I always ask myself if I have provided enough information about my items. I will definitely keep these in mind when listing items. Thank you.

    3 years ago

  • MegnificentCo

    MegnificentCo says:

    Lots of great info here!

    3 years ago

  • PamelaAngus

    PamelaAngus says:

    sound advice!

    3 years ago

  • silkstory

    silkstory says:

    Very usefull article! Thank you dear for these informative tips!!

    3 years ago

  • paramountvintage

    paramountvintage says:

    more helpful tips. THANK YOU!

    3 years ago

  • jmliss

    jmliss says:

    thank you, great advice, very helpful!

    3 years ago

  • VelveteenHabbit

    VelveteenHabbit says:

    I'm BOTH seller and buyer here on etsy it always helps to think like your a buyer when you list thanks so much!!!

    3 years ago

  • FreshLemonBlossoms

    FreshLemonBlossoms says:

    Thank you for a great article! I'm always surprised how many sellers don't list basic info like size. Doesn't have to be clothing to want to know the size of the item! I try to answer any question that might come up (or that I would have myself) which makes for long descriptions. But I would rather know than not!

    3 years ago

  • humblebea

    humblebea says:

    Thanks for the great tips!

    3 years ago

  • EJPcreations

    EJPcreations says:

    So helpful! With all this running around sometimes it's easy to loose sight of the details.

    3 years ago

  • WhiteFly

    WhiteFly says:

    I think #20 is probably the most important question and probably the most difficult to answer. This is where the thinking is.

    3 years ago

  • petragalvan

    petragalvan says:

    Thank you sparklerama some of these questions I had not thought of.

    3 years ago

  • Fibrillaria

    Fibrillaria says:

    Well rounded article, certainly makes one think!

    3 years ago

  • MelroseFields

    MelroseFields says:

    Solid advice...it is always nice to get refreshers on what to include in your listings.

    3 years ago

  • HibouCards

    HibouCards says:

    thanks for the info, it's useful :)

    3 years ago

  • ClementinesJewelry

    ClementinesJewelry says:

    great tips. thanks!

    3 years ago

  • LazyLionQuilts

    LazyLionQuilts says:

    Thank you for this great article. I am printing the list out to keep right by my computer so I remember all these things when I am writing my descriptions. Plus I need to think about #20 for a while, that is the hardest one to answer well.

    3 years ago

  • helenaemmans

    helenaemmans says:

    Thanks very useful information.

    3 years ago

  • hottiehandbags

    hottiehandbags says:

    Thanks for the tips on "Why do I need this item?"

    3 years ago

  • natalya1905

    natalya1905 says:

    Thank you very much for this list of question. Very helpful, very thoughtful. I always include shipping information in my item descriptions: how many days making of the item will take, what mailing service I'll use, etc. It seems, many people tend not to read shipping policies, so I want to be as clear as possible. Another thing. Many of the items in my shop can be worn in sets (hat/scarf, beanie/mittens, etc). I try to give the photos of both items together, as well as the links to the matching items in my descriptions (and I received many combined orders due to it).

    3 years ago

  • BlackStar

    BlackStar says:

    Great article sparkle!

    3 years ago

  • gufobardo

    gufobardo says:

    advices are welcome! Daniellexo, thank you for this article!

    3 years ago

  • callmemimi

    callmemimi says:

    Very helpful article !!! Many thanks for sharing :-)

    3 years ago

  • beautifulbridget

    beautifulbridget says:

    Great article!

    3 years ago

  • nowonder

    nowonder says:

    This was a great one - I read it a couple of months ago and chaged things acordinly.

    3 years ago

  • eroa

    eroa says:

    great article and questions to help the writing process on descriptions.

    3 years ago

  • Fafnir

    Fafnir says:

    It seems so simple, but I know I forget some of these details!

    3 years ago

  • muffintopdesigns

    muffintopdesigns says:

    totally informative and useful! thanks so much for posting this - let's me know what i'm doing right - and what i can do better!!!! xoxox

    3 years ago

  • yaelfran

    yaelfran says:

    wonderful and helpful article!!!! Thanks so much!!!!!

    3 years ago

  • LibertyImages

    LibertyImages says:

    Very good reminders for sellers here, thank you! So far as the last question...It is funny, I'm an excellent saleswoman capable of selling refrigerators to penguins living in the Arctic circle, but feel uncomfortable selling my own work. Think that's something many artists deal with!

    3 years ago

  • RubyBeets

    RubyBeets says:

    Excellent info! Thank you!

    3 years ago

  • GemAddict

    GemAddict says:

    Great info :-)

    3 years ago

  • FrozenWhiskers

    FrozenWhiskers says:

    Great article. It's nice to know what I had right and to be reminded to put up our gift boxes! Thank you!

    3 years ago

  • katieblairdesigns

    katieblairdesigns says:

    There are some great suggestions here - thanks for the food for thought.

    3 years ago

  • bysweetmom

    bysweetmom says:

    thanks for this great article

    3 years ago

  • PhotoPosy

    PhotoPosy says:

    So a picture may be worth a 1000 words but we still need to put the 1000 words out there :)

    3 years ago

  • 2RavenChicks

    2RavenChicks says:

    Woohooo!! Way to go Sparkle!!

    3 years ago

  • cjscraftcorner

    cjscraftcorner says:

    Very helpful! I just keep learning from these articles! :)

    3 years ago

  • FuzzyLumpkinCrochet

    FuzzyLumpkinCrochet says:

    Very good tips. Thank you Sparklerama and Daniellexo! I tend to forget little things like care instructions. This is a nice reminder that the small things can be really important to our customers.

    3 years ago

  • VixVintage

    VixVintage says:

    Sound advice, thank you so much.

    3 years ago

  • CricketCreekDesigns

    CricketCreekDesigns says:

    Great information. Thank you.

    3 years ago

  • maggiemaevintage

    maggiemaevintage says:

    It's always easy to leave something out. Thanks for the reminder. Love these tips!

    3 years ago

  • VitalVintage

    VitalVintage says:

    Good food for thought. Thanks for posting!

    3 years ago

  • HoldTheWire

    HoldTheWire says:

    Thanks for this, it is a super article!! Descriptions make a huge difference!!

    3 years ago

  • FABRINICO

    FABRINICO says:

    I'll have to ask theese questions for each one of my items, thanks for the advice

    3 years ago

  • etincelledesign

    etincelledesign says:

    really good reminders compiled all together in one place !

    3 years ago

  • thriftstore

    thriftstore says:

    This is such an awesome article, I bookmarked it. Thank you!!

    3 years ago

  • DeNovoStyle

    DeNovoStyle says:

    Thanks! It's easy to forget to be so descriptive when you're staring right at the item your selling.

    3 years ago

  • hdunstan

    hdunstan says:

    i like this article because of the bold print in remembering what to write about when describing your products. with my one-of-a-kind vintage recycled jewellery it's hard to remember to write everything down and why it would be a great accessory to the customers wardrobe. thanks for putting it all down in to an easy to read! i'm printing it off!

    3 years ago

  • YummyAffair

    YummyAffair says:

    Thank you so much for the bunch of great tips. They're priceless for a new shop like ours!

    3 years ago

  • xmoonbloom

    xmoonbloom says:

    very helpful!

    3 years ago

  • tiffzippy

    tiffzippy says:

    It's so easy to forget some of the details - great reminder :)

    3 years ago

  • MinceCo

    MinceCo says:

    there's some good questions presented there

    3 years ago

  • loveandbulldogs

    loveandbulldogs says:

    Yeah! Thanks for sharing! Its always great to read about buyers feedback! I like the idea of describing an item like there are no pictures.

    3 years ago

  • TheJoyofColor

    TheJoyofColor says:

    Thank you so much!!! its really a helpful guide, and you certainly opened my eyes. I see i'll have to do a recheck of my items description .

    3 years ago

  • febejstudio

    febejstudio says:

    Reading this made me realize that I need to enclude what I put on my materials, such as ,I usually I put Pedge Futture floor glow on my polymer clay work to give it shine and proctection and didnt even stop to realize people could be allergic to certain material just by touching it!! I only put it on their with their permission to do so when they order..

    3 years ago

  • polkadotmagpie

    polkadotmagpie says:

    Great 411 about what to put in listings. Thanks.

    3 years ago

  • StudioCybele

    StudioCybele says:

    Great advice!

    3 years ago

  • momochas

    momochas says:

    I´ve been to the Shop Critiques Virtual Labs today and daniellexo shared with us the link to this article. I hadn´t realized it was published today so I have to thank twice for a great and very helpful info.

    3 years ago

  • whyte

    whyte says:

    Thanks sparkle, great tips!

    3 years ago

  • BlueCrushBeads
  • lisaleeworks

    lisaleeworks says:

    Great Article!! I am learning soo much, you guys are great!!

    3 years ago

  • LindasFabCreations

    LindasFabCreations says:

    Thanks for the article!

    3 years ago

  • lifeofcolors

    lifeofcolors says:

    Thanks for the excellent questions!

    3 years ago

  • CustardHeartVIntage

    CustardHeartVIntage says:

    great information... sometimes as sellers we forget to answer these seemingly basic questions.

    3 years ago

  • breadandroses2

    breadandroses2 says:

    Spot on tips! I try my best to be thorough but my experience indicates many buyers do not read descriptions in their entirety (which can cause some thorny issues if they've made grossly inaccurate assumptions). It's a real balancing act trying to describe, educate AND circumvent shopping ADD.

    3 years ago

  • 3rdAveShore

    3rdAveShore says:

    what do those fancy terms mean?? SOO FUNNY! Thanks 3rdaveshore.com enjoy the ride, Sam

    3 years ago

  • PattiTrostle

    PattiTrostle says:

    Why should I buy it. This one is VERY important!

    3 years ago

  • DivaBabyDesigns

    DivaBabyDesigns says:

    Thank you! Thank you!! That is just what I am going to do..pretend there are no pictures of the item! That sounds so obvious but just makes it so much easier for me to write a description! This is a great article!!!

    3 years ago

  • VeronicaHughes

    VeronicaHughes says:

    #20, Can I live without this item? I've wondered about this question. If we're passionate about the things we make (or own as in vintage and supplies) and love using them it's probably much easier to convey that in our descriptions. Great checklist! Thanks, Veronica

    3 years ago

  • recycledwares

    recycledwares says:

    wow, you left us lots to think about and list in our descriptions. some of those i didn't really think about, like "how does it arrive" and "how does it work."

    3 years ago

  • artofjane

    artofjane says:

    I'm going to print these questions out and keep them by my computer. Thanks!

    3 years ago

  • artofjane

    artofjane says:

    These are great questions to answer.

    3 years ago

  • taliaz

    taliaz says:

    thank you so much, descriptions give me the hardest time. I had never considered writing them as if there wasn't going to have a picture attached to it.

    3 years ago

  • SiuTing1108

    SiuTing1108 says:

    helpful info~~ thanks

    3 years ago

  • obellanaturals

    obellanaturals says:

    Thanks so much for the article. Nice information for sprucing up some descriptions. Great tips!

    3 years ago

  • artfulrebel

    artfulrebel says:

    I've just started to list items, so this information is so helpful! Thank you etsy!

    3 years ago

  • FrenchKnot2U

    FrenchKnot2U says:

    I particularly like the questions, Does it stink? And, the "Can I live without this item? The first is easy to answer the later-now that's a tough one with so many talented Etsy contributors. This ? has left a huge ? for me to ponder and revisit. Thanks.

    3 years ago

  • nerdgoddess

    nerdgoddess says:

    What a great article! And I only just realized my earrings were listed in it. I was wondering what the upsurge in traffic was coming from. :) Thank you!

    3 years ago

  • accentonvintage

    accentonvintage says:

    Thanks for listing all the questions we have to ask ourselves. It really helps to stop and think about what the buyer wants to know.

    3 years ago

  • rebeccasanchez

    rebeccasanchez says:

    Lots of valid points! Thanks!

    3 years ago

  • jennyhoople

    jennyhoople says:

    Awesome :) I read that very forum post and it really helped me re-do my item descriptions. Great that it's available to everyone here in the Storque, bravo!

    3 years ago

  • sweetmellyjane

    sweetmellyjane says:

    Just opened a new store. Thanks for the tips!

    3 years ago

  • SimpleJoysPaperie

    SimpleJoysPaperie says:

    What a great list of things to remember when writing our descriptions. Thank you! :)

    3 years ago

  • elSage

    elSage says:

    Thanks for this... I think I have some work to do on my shop.

    3 years ago

  • FreakyOldWoman

    FreakyOldWoman says:

    L♥VE

    3 years ago

  • WhimsyBlueShop

    WhimsyBlueShop says:

    This is an incredible tool in my marketing strategy and being a new etsy seller, it helps me really determine how to market my items thank you so much for the insight I will use this every time I write an item description.

    3 years ago

  • EWMcCall

    EWMcCall says:

    great info!! Thanks!!

    3 years ago

  • Nomsa

    Nomsa says:

    Good advice!! I need to add how to care for items and what they feel like to my descriptions!

    3 years ago

  • lapisbeach

    lapisbeach says:

    Thanks for the advise Danielle! Good things to remember. I have the hardest time with #20 in an online envirionment. I have to remember I am not bragging about my work (blushing)- just that I truly believe in my pieces.

    3 years ago

  • HighRidgeRockNbeads

    HighRidgeRockNbeads says:

    Love when you do these articles filled with helpful info. Thank you:):)

    3 years ago

  • ConcordSoap

    ConcordSoap says:

    Great info!

    3 years ago

  • kadlubik

    kadlubik says:

    thanks, much needed help......

    3 years ago

  • botanicaltheatre

    botanicaltheatre says:

    Thankyou! Yes! I had to search cabochon on wikipedia, and I felt a bit silly about having to do so.

    3 years ago

  • HatsandHalos

    HatsandHalos says:

    Thanks for the information, it really helps me see things from the buyers point of view!

    3 years ago

  • JemmDeeCreations

    JemmDeeCreations says:

    Thanks you! So obvious to us sometimes. I'm printing this and post in by my computer!

    3 years ago

  • historicalproducts

    historicalproducts says:

    Excellent article... Did you know that the average customer shopping in most retail stores (Brick & mortar)sees at most only 20% of the items merchandised. It is up to us to explain and state the obvious or else great opportunities go unnoticed!

    3 years ago

  • historicalproducts

    historicalproducts says:

    Excellent article! The average customer shopping in a brick and mortar store only sees 20% of the items merchandised. Great opportunities often go unnoticed.

    3 years ago

  • Lovefromthesand

    Lovefromthesand says:

    Time to start rewriting some of my descriptions. Oh the work of improving my shop never ends! LOL

    3 years ago

  • SarahAnntiques

    SarahAnntiques says:

    Excellent! Thank you so much for the tips.

    3 years ago

  • chabbyshane

    chabbyshane says:

    Great article...very good questions to answer in the descriptions. Most people will just move on to the next store instead of taking the time to ask the seller for the particulars.

    3 years ago

  • NerdyTogether

    NerdyTogether says:

    I read this back in the forums and I still think it's fantastic advice. Thanks for the report!

    3 years ago

  • rainbowkidsclothing

    rainbowkidsclothing says:

    Thanks for a really helpful article.I am new to selling so the points have been helpful to me and will save my buyers and myself time in asking and answering questions. Very useful reminder too that just because I know what something is I do still need a good full description to make life easier for prospective buyers.

    3 years ago

  • dmtgun3

    dmtgun3 says:

    I want sell somethink but Im new in etsy. I hope sell my handknit project.

    3 years ago

  • 5gardenias

    5gardenias says:

    always coming up with wonderful advice danielle-- thanks!!

    3 years ago

  • hempcouture

    hempcouture says:

    Brilliant article! Thank you for the helpful tips!

    3 years ago

  • birribe

    birribe says:

    There are alway´s something new to learn. Great tips, thanks a lot Danielle

    3 years ago

  • AudreyGardenLady

    AudreyGardenLady says:

    It never hurts to look at my shop with a fresh eye or to have a few friends do it. Quite often, they see things that I have taken for granted. Thanks for the reminder!! Audrey

    3 years ago

  • sakizome

    sakizome says:

    wonderful reminders. very helpful. thank you!

    3 years ago

  • WingsDove

    WingsDove says:

    I love this article! It takes time and experience to learn how to describe clearly and information like this is so helpful. People who are blind or visually impaired shop on the Internet using screen readers that translate text into audio. Imagine how you might describe something to a visually disabled person.

    3 years ago

  • AlpineGypsy

    AlpineGypsy says:

    I like this article. Very cool. Thanks, Heidi

    3 years ago

  • eurolenscape

    eurolenscape says:

    Great reminder how important a good description is. I always try to improve mine, thanks!

    3 years ago

  • kimwin

    kimwin says:

    It makes sense to spend a little extra time and TLC to describe the items we are selling.

    3 years ago

  • LuksiCreations

    LuksiCreations says:

    these really are some great questions to think about. i really need to go back and redo my descriptions when i have some time!

    3 years ago

  • polkadotsandblooms

    polkadotsandblooms says:

    Just fantastic tips. I am tweeking my pages all the time, but there is good stuff here that I can improve on. Thank you so much for sharing!

    3 years ago

  • turcoarts

    turcoarts says:

    Thanks for the advice! Great tips...

    3 years ago

  • MyBeadTherapy

    MyBeadTherapy says:

    Thanks for such a thorough article. It makes sense to spend a bit more time on the description, considering how much effort went into the making of our special items!

    3 years ago

  • saintesmariesjewelry

    saintesmariesjewelry says:

    great article!

    3 years ago

  • gilstrapdesigns

    gilstrapdesigns says:

    Thank you for the very helpful information.

    3 years ago

  • lauraprentice

    lauraprentice says:

    Soooooooooooooo helpful!

    3 years ago

  • BeadsInTheBelfry

    BeadsInTheBelfry says:

    very great questions. Gives me some things to think about. Thanks!

    3 years ago

  • TheOoakTree

    TheOoakTree says:

    Thanks so much for this article! I'm new to selling and buying on Etsy so I needed a little help in this area.

    3 years ago

  • brickhouseofcards

    brickhouseofcards says:

    thanks! it's so easy to forget that potential buyers might not even be able to tell what your items are without a helpful explanation.

    3 years ago

  • SwingStationStudio

    SwingStationStudio says:

    Great reminders! It's funny how easy it is to look over some of the most important details when you're listing an item. I always feel like I get too wordy but I guess too much info is better than not enough! It helps me to have someone else look over my listing, too, like my husband or a friend who can give me their opinion and bring up any concerns or questions before I list. At least you can always go back later and edit an item if you have to!

    3 years ago

  • MaryFosterCreative

    MaryFosterCreative says:

    Thanks for the helpful article. I will print it out for reference as I continue to rewrite and tweak my descriptions.

    3 years ago

  • flamingo

    flamingo says:

    Very good tips, thank you

    3 years ago

  • ImJewelee

    ImJewelee says:

    Ooo this is really good!

    3 years ago

  • YellowViolet

    YellowViolet says:

    Note to self...add more info tomorrow morning to the kimono robe I listed today describing fully what is meant by "size small". THANK YOU! There's some very valuable information in this article for me. I'm open to whatever can make my shop better!

    3 years ago

  • craftpile

    craftpile says:

    very helpful, thank you!

    3 years ago

  • bedbuggs

    bedbuggs says:

    Thanks for the tips, it gives me some ideas and things to go over.

    3 years ago

  • lazydayz

    lazydayz says:

    Great Article! Hey Megan, you had this old lady in one of your classes for a few weeks ! :)

    3 years ago

  • JellieBellies

    JellieBellies says:

    What a great article! I am new to Esty and trying to get my profile and items ready to showcase. This is really up my ally.

    3 years ago

  • gretchenmist

    gretchenmist says:

    thanku! some very good points to remember here :)

    3 years ago

  • litapsilverj

    litapsilverj says:

    Definitely some good tips!

    3 years ago

  • dragonhouseofyuen

    dragonhouseofyuen says:

    excellent article - I hadn't seenthis before and it's very useful! thank you so much!

    3 years ago

  • mienkintoshfairie

    mienkintoshfairie says:

    This is very informative. I'm new to etsy and i will take this advice

    3 years ago

  • MandyBesek

    MandyBesek says:

    I'm still pondering with promoting my work, but it never hurts to do a double check with the basics. Thank you!

    3 years ago

  • Iammie

    Iammie says:

    Nice article, thank you.

    3 years ago

  • AlphabetCityStudio

    AlphabetCityStudio says:

    Great article! Thanks! I'm going to need to add a few things to my descriptions.

    3 years ago

  • Revaa

    Revaa says:

    great article and just right for my website ...I have already incorporated the changes visit me on www.revaa.etsy.com

    3 years ago

  • ginalimosaics

    ginalimosaics says:

    good advice as Im a newbie here!

    3 years ago

  • ArtisticIntentions

    ArtisticIntentions says:

    Great advice! Thanks!

    3 years ago

  • JeansVintageCloset

    JeansVintageCloset says:

    Those are certainly amazing questions, but perhaps we sellers could place ourselves in the prospective purchasers shoes

    3 years ago

  • shopgoodgrace

    shopgoodgrace says:

    Fantastic article --- I'm thinking it would be a super idea to print out these questions and post them near my work area. Great reminders!!

    3 years ago

  • vintagebonbons

    vintagebonbons says:

    Outstanding! Thanks so much!!

    3 years ago

  • PeacockLane

    PeacockLane says:

    Excellent advice. Thanks! :)

    3 years ago

  • laceramiste

    laceramiste says:

    such great tips. it's hard to remember to think about all of those things every time you list something. thanks so much!

    3 years ago

  • valerieoutlet

    valerieoutlet says:

    Thanks for the tips. These reminders are always helpful.

    3 years ago

  • pollyputsthekettleon

    pollyputsthekettleon says:

    Great questions!

    3 years ago

  • initialsphoto

    initialsphoto says:

    I have a question and I'm sorry if this is the wrong place to ask it. Does anyone here that is a seller ever get people asking you if your willing to come down on your prices and if so how do you handle it? I just had someone ask me today to go down to half the price originally listed but I couldn't go down that low because it would cut into my materials cost. Any advice would be greatly appreciated. Thanks in advance!

    3 years ago

  • aforfebre

    aforfebre says:

    Great article! thanks for info!

    3 years ago

  • MireilleLagow

    MireilleLagow says:

    Great article! Thanks =)

    3 years ago

  • VintageCuller

    VintageCuller says:

    These are all great points to consider when listing! When we shop in a brick and mortar store we have the advantage of using all of our senses. It is easy to forget, as a seller, that the person viewing our items is only able to use one of their senses, and that being one- dimensional! Thanks for the great tips!

    3 years ago

  • SimpleGirlJewelry

    SimpleGirlJewelry says:

    Very good advice! I am learning so much from these articles! Yay!

    3 years ago

  • HarmonyWalker

    HarmonyWalker says:

    Really Helpful! Im new at this...hitting my forehead as i noticed i forgot to do some of these things Doh..

    3 years ago

  • HazyDaisy

    HazyDaisy says:

    Thanks for this really helpful info :)

    3 years ago

  • dafnadagan

    dafnadagan says:

    thank you :)

    3 years ago

  • AgataBalbina

    AgataBalbina says:

    Thanks, it's really helpful and I used most of these tips in my descriptions. It's great there is so much help here on etsy for buyers!

    3 years ago

  • AlexKnitwear

    AlexKnitwear says:

    Great tips! Thanks :)

    3 years ago

  • vbwishbone

    vbwishbone says:

    great tips... sometimes we forget the simple things, so this was a great check list for sellers to make sure we are covering all of our bases! thanks!!

    3 years ago

  • zeppelinxylene

    zeppelinxylene says:

    I guess some buyers are just too shy to ask their concerns or questions through convo, but these are really helpful, informative tips. Thanks a bunch for sharing them :)

    3 years ago

  • VintiqueLa

    VintiqueLa says:

    thanks for the tips.

    3 years ago

  • trendyexpressions

    trendyexpressions says:

    Great list, thanks for the info!

    3 years ago

  • vintagegirldezigns

    vintagegirldezigns says:

    thanks for the tips...very helpful:)

    3 years ago

  • vintagegirldezigns

    vintagegirldezigns says:

    very helpful advice. thanks:)

    3 years ago

  • lilprincessbow

    lilprincessbow says:

    Great list. Now it would be a challenge to answer all of those in one listing!

    3 years ago

  • bannerarts

    bannerarts says:

    good advice; great list.

    3 years ago

  • LolaRain

    LolaRain says:

    Thanks for the tips!

    3 years ago

  • WindowWhispers

    WindowWhispers says:

    Great 20 questions. I keep rewriting my website because of some of those same questions. Especially size of object.

    3 years ago

  • SweetwaterGems

    SweetwaterGems says:

    Excellent tips and exactly the sorts of questions I think when I'm seeing other sellers' items. Thanks for putting it in perspective.

    3 years ago

  • dezignsbygigi

    dezignsbygigi says:

    Very helpful..great questions to keep in mind. Just the little things you tend to forget.

    3 years ago

  • RockArtiste

    RockArtiste says:

    Great questions. It can be difficult to go from holding it my hand to describing it with words and pix.

    3 years ago

  • Paperkapers

    Paperkapers says:

    Keeping this for reference. Only have a few items so far and try to describe as much as I can, but I'm sure I can still do better, thanks.

    3 years ago

  • Simon0729

    Simon0729 says:

    Really good tips, thank you!

    3 years ago

  • terrastratum

    terrastratum says:

    Thank you for the article. I will take all the relevant questions into consideration when I review or list a new item from now on!

    3 years ago

  • Scallyrags

    Scallyrags says:

    Thanks great info!

    3 years ago

  • daydreamer2312

    daydreamer2312 says:

    This is a great article. It touched on many questions that should be addressed on an item descriptions and sometimes we might forget. I printed this out and have it next to me, Thank you so much for taking time in doing this.

    3 years ago

  • Fugly

    Fugly says:

    This is a great list of questions... thank you for sharing it here! I'll have to review them when listing in my other shop too (rightasraincreations). Although I think an add-on is needed to question #10. (Why is this one better than the one in the next shop?) Be sure not to actually bad mouth or even mention other shops in your descriptions. This is petty and unprofessional, in my opinion. State why your product is superior to others out there without actually naming anyone. And yes, sadly I've seen this done.

    3 years ago

  • poetryjewelry

    poetryjewelry says:

    Great list to have. I am currently working on my descriptions for the new range. This will act as a ready recokner

    3 years ago

  • SmoreGasBored

    SmoreGasBored says:

    As much as I appreciate this article, I hope others are reading it, too for when I buy from them! :) As daydreamer2312 mentioned, I will review it everytime I post an item.

    3 years ago

  • MomoTrees

    MomoTrees says:

    Awesome Ideas. Good to have a checklist of things to mention in our item descriptions. Thanks!

    3 years ago

  • tairavora

    tairavora says:

    Great Article, made me check my descriptions.

    3 years ago

  • crowsfeat

    crowsfeat says:

    As a newcomer to etsy, ALL advice is good advice!! As we list each item, it seems i am redundant as each piece is basically from the same components. Do customers tend to read a few of your listings to get a 'feel' for your work ?

    3 years ago

  • julessabjewelry

    julessabjewelry says:

    So happy you shared these tips. Every time I post an item I'm always wondering what types of questions will come out of the description... Did I miss anything? Is the story clear and does it really make me want to buy it? Fantastic suggestions and I'll be sure to keep asking those questions of myself to make sure I've put enough information into my shop.

    3 years ago

  • LeelaRocks

    LeelaRocks says:

    Great advice! Big note for me on 'how heavy is the necklace? good point as some of mine look heavy but are actually not...... will be keeping the list handy as I write my descriptions. Cheers again! :)

    3 years ago

  • sarahemilydesign

    sarahemilydesign says:

    What a comprehensive list to have on hand especially when listing a new product line.

    3 years ago

  • samsstuff

    samsstuff says:

    Thanks for showing us what the buyers are thinking, as they go through our shops. Very helpful!

    3 years ago

  • WingsDove

    WingsDove says:

    What an excellent topic to write about. I run across missing information all the time when I am looking for something to buy on Etsy. Although the words, "one size fits all" might seem like enough to the seller, I really do need to know the length and width when I am looking for a cowl to buy as a gift for my 5'11" niece or my 5'0" best friend - to get an idea of how it might look and fit. Reading that an item is made of "yarn" is also perplexing, since "yarn" could mean wool, wool-blend, acrylic, etc. - important information for my skin sensitivities. Bath and body products, again, should also contain every ingredient for those of us with skin sensitivities. I don't take the time to contact the seller I just go on to the next shop and look for listings that include all sizes and material content. Most buyers will probably do the same - just move on.

    3 years ago

  • handmadenvintage

    handmadenvintage says:

    This is a really great article!! I'm a newbie w/etsy & these blogs are so helpful!! Thanks!

    3 years ago

  • wallpusher

    wallpusher says:

    Thank you very much for this helpful post! It is very essential to look at it from the buyer's perspective, and super important, though difficult to do for those of us pouring our creativity into these things! Thanks again!

    3 years ago

  • VeeLine

    VeeLine says:

    Awesome post ! Great suggestion to pretend there is no picture. Will be definately doing this in future. As a new supplier, it's a constant learning curve at the moment.

    3 years ago

  • GraceImages

    GraceImages says:

    Time to take another look at my listings. Thanks for the advice. You definately don not want to leave a potential buyer wondering what you are selling.

    3 years ago

  • smlbags

    smlbags says:

    I'll definitely be checking my descriptions. Thanks for the tips! Always helpful!

    3 years ago

  • RouDesigns

    RouDesigns says:

    Great reminders-thanks.

    3 years ago

  • margueriteatelier

    margueriteatelier says:

    thanks for the help!!! xx

    3 years ago

  • HeartBeadDesigns
  • DreamBubbles

    DreamBubbles says:

    As a new seller I'm so thankful for this article. I think it will be a great guide for those days when i'm trying to figure out what to include in a listing. I've shared the link to it on my FB fan page as well in hopes of helping other handmade artists/online business owners get the best out of their efforts.

    3 years ago

  • MadameKoiteh

    MadameKoiteh says:

    Great article, lots of fantastic advice. Thanks!

    3 years ago

  • RachelDeanArt

    RachelDeanArt says:

    There are lots of great articles on how to improve your descriptions but this format really caught my attention (questions to ask.) Thank you, well done.

    3 years ago

  • StirDesigns

    StirDesigns says:

    Totally agree with WingsDove! Also baffled by the amount of sellers that are doing really well on Etsy and don't say anything about size or content of an item! We are always really careful about disclosing everything we can.

    3 years ago

  • gemsinvogue

    gemsinvogue says:

    Fantastic article! Thanks so much for giving us the customers perspective!

    3 years ago

  • butterflygenes

    butterflygenes says:

    Wow, this was such a great article. Thank you so much!

    3 years ago

  • PhotoPosy

    PhotoPosy says:

    Thanks, reading this article prompted me to review my descriptions and make some changes I wouldn't have thought of on my own.

    3 years ago

  • PureaAccessory

    PureaAccessory says:

    Love the question #20. Can I live without this item? and the answers are great

    3 years ago

  • BeCharmedDesigns

    BeCharmedDesigns says:

    Thanks very much!!

    3 years ago

  • KAPARA

    KAPARA says:

    Great article, thanks!

    3 years ago

  • stunninglittlethings
  • MadeByFire

    MadeByFire says:

    Thanks for this great article!

    3 years ago

  • KuDum

    KuDum says:

    I thought I was doing pretty good with my descriptions but it seems I still leave a lot to imagination... Thanks for this!

    3 years ago

  • Yonita

    Yonita says:

    This is very helpful, thank you!

    3 years ago

  • CuteByDesign

    CuteByDesign says:

    TIME TO EDIT AGAIN. Thanks for the wonderful suggestions

    3 years ago

  • potteryrocks

    potteryrocks says:

    Good suggestions, thanks!

    3 years ago

  • ThePineConeTeaCup

    ThePineConeTeaCup says:

    Excellent tips!! Thank you!

    3 years ago

  • littlefoxphotos

    littlefoxphotos says:

    Thank you for the suggestions! I have now completely changed my item descriptions. Looking good! :)

    3 years ago

  • OuiMagnifique

    OuiMagnifique says:

    Marking, marking, marking and then a little more. Thanks for the tips.

    3 years ago

  • AgingGracefully

    AgingGracefully says:

    Thanks for the tips on listing and selling.

    3 years ago

  • cookiefriends

    cookiefriends says:

    Thank you for always making things clear. In my new posts I need to consider what makes an item stand out to me, why I choose one over another. What background can enhance my cards and how I can show them to better advantage. I need to consider packaging and various sizes.

    3 years ago

  • WaveSong

    WaveSong says:

    I'm new to Etsy. Thank you for the tips. Would you take a peek at some of my descriptions to see if I'm on the right track? http://www.etsy.com/shop/WaveSong

    3 years ago

  • RubyStudios

    RubyStudios says:

    So much to think about!!! Thanks for spelling it out. If we can just imagine what we want to see when we are looking at other people's wares, our descriptions would benefit. Thanks!

    3 years ago

  • boysngirls

    boysngirls says:

    Thanks again, Danielle, you're most helpful. I think I have all the info I need in my descriptions, save for one or two points. Thanks for the support!!

    3 years ago

  • boysngirls

    boysngirls says:

    I love how you support us, thanks!!

    3 years ago

  • TheSteelFork

    TheSteelFork says:

    terrific. thank you. great inspiration to refine descriptions.

    3 years ago

  • 1treeyoga

    1treeyoga says:

    Thank you for the information. I always love to get new tips.

    3 years ago

  • SaudadeStudio

    SaudadeStudio says:

    Great tips!!! Thanks sooo muchhh!!!

    3 years ago

  • ABoxForMyTreasure

    ABoxForMyTreasure says:

    Fantastically informative - thanks so much. I'm off to update my descriptions... ;)

    3 years ago

  • LANCERIKA

    LANCERIKA says:

    Grateful for these awesome tips! Thanks for all these wonderful help to make our shops great!

    3 years ago

  • RosamundiTrinkets

    RosamundiTrinkets says:

    It's funny, when I am a buyer I love to have heaps of info; someone mentioned they have 3 paragraphs and wonder if that is too much, but I love reading all that is there, after all, I only go into listings that I am keen on buying, that's why I look! Occasionally you come across screeds and screeds and I don't bother reading it all, but only occasionally. So I too will be printing off that list and referring to it as I do my descriptions, as I sucumb to the "hope this isn't too much information" demon when I do my listings too... Just have to remind myself to think like I am buying!

    3 years ago

  • prisarts

    prisarts says:

    Thanks for sharing! Great tips! That was definitely helpful.

    3 years ago

  • flashbackintime

    flashbackintime says:

    All your advice is appreciated and will be put to use. I research my vintage items and attempt to write concise descriptions. Perhaps this article will help me edit and delete with a better eye. Thank you.

    3 years ago

  • ribbonsundone

    ribbonsundone says:

    I truly appreciate the 20 questions above--I know I'll refer to all of them when I update my shop and add spring items. Sometimes I feel like I have a bit of writer's block when it comes to a description; I always like to add a dash of wit. These 20 points will give me focus and inspire better descriptions.

    3 years ago

  • MonkeyCatBoutique

    MonkeyCatBoutique says:

    good info,thanks,I need to check my items

    3 years ago

  • RandeeAnne

    RandeeAnne says:

    very helpful indeed. thank you!

    3 years ago

  • craftygeorgiagirl

    craftygeorgiagirl says:

    Thank you so much, I have a little work to do..lol. Awesome article.

    3 years ago

  • LillyPinkPaperie

    LillyPinkPaperie says:

    Wonderful advice and things to think about :o) I always have a tough time explaining my items because I make cards. Obviously I need to get my butt in gear!

    3 years ago

  • Munezaart

    Munezaart says:

    i needed this reminder about writing my descriptions. thank you.

    3 years ago

  • LoveRachael

    LoveRachael says:

    haha will it stink? that's great. wonderful reminder on how to describe out items. Thank you!

    3 years ago

  • AngelWolfsArtwork

    AngelWolfsArtwork says:

    great info I can use all the help I can get. Thanx

    3 years ago

  • cynthiadelgiudice

    cynthiadelgiudice says:

    It's good to know the questions my buyers are asking. Thanks for putting it so clearly!

    3 years ago

  • sweettidings

    sweettidings says:

    Great guide! Thank you!

    3 years ago

  • jewelrybyshirley

    jewelrybyshirley says:

    your advise sure helped me a lot. thanks a heap shirley. jewelrybyshirley.etsy.com

    3 years ago

  • jewelrybyshirley

    jewelrybyshirley says:

    great advise. shirley

    3 years ago

  • SilkMari

    SilkMari says:

    ...great article...most informative..

    3 years ago

  • SilkMari

    SilkMari says:

    ...great article...most informative

    3 years ago

  • naomilevit

    naomilevit says:

    great tips! thank you!

    3 years ago

  • petitefish

    petitefish says:

    Thanks! I'm adding a few details to make my descriptions better! Especially for my felt baby onesies and fingerless gloves.

    3 years ago

  • cottagewhimsies

    cottagewhimsies says:

    Thanks for such super insightful tips! Your article made me take another look at my descriptions!

    3 years ago

  • artistudios

    artistudios says:

    This is very useful article. I'm going to check out my descriptions :) Thanks!

    3 years ago

  • LookingGlassJewels

    LookingGlassJewels says:

    Always good to have a checklist! :) Great article, thanks!

    3 years ago

  • optic

    optic says:

    Thanks for writing this great article. I will use the 20 questions when I list my next item. I agree that we should discribe the item like there is not a picture. I think we forget that for the most part we get super excited about our finished product and think that everyone else should instantly fall in love with it also. Not the case. Marketing marketing marketing. Thanks again. Optic

    3 years ago

  • HelensCorner

    HelensCorner says:

    Thanks for the great information here.

    3 years ago

  • pinkpurr

    pinkpurr says:

    Some useful information! Thank you!

    3 years ago

  • LifeAdorned

    LifeAdorned says:

    great questions, and most of them apply to pretty much everything that's sold on etsy. my biggest complaint when it comes to lack of info: what does the rest of it look like? you've shown me the 'money-shot' of the front/top, but i want to know what the back/inside/underside looks like too! show me the whole item, please..

    3 years ago

  • pammazochia

    pammazochia says:

    Great info, thanks for sharing.. It will definately be my checklist for any item I post..

    3 years ago

  • DestinysTreasures

    DestinysTreasures says:

    This is a very helpful artical. Thank you:)

    3 years ago

  • hapsbags

    hapsbags says:

    this is exactly what i need.. thanks a lot :)

    3 years ago

  • SoapandBodyInfusions

    SoapandBodyInfusions says:

    Great article, this will help me with each item I post.

    3 years ago

  • terrabellaaccents

    terrabellaaccents says:

    W O N D E R F U L ! Thanks.

    3 years ago

  • snufkin327

    snufkin327 says:

    Thank you! This really helped me out with posting my first item for sale!

    3 years ago

  • earthnskystudio

    earthnskystudio says:

    FANTASTIC! ^_^

    3 years ago

  • earthnskystudio

    earthnskystudio says:

    Oops - am so excited about this article that I forgot to thank you for posting it. So sorry! ^_^

    3 years ago

  • ArizonaCreations

    ArizonaCreations says:

    Thank you so much! Never thought about it like that. It's so overwhelming at first getting started. We defiantly will work on our pictures and descriptions.

    3 years ago

  • seamstress16

    seamstress16 says:

    This is great information! I'm new to Etsy and it is very helpful. Thanks so much!

    3 years ago

  • ckpoodles

    ckpoodles says:

    Very helpful! This is exactly what i need.. thanks a lot :)

    3 years ago

  • 123SUNSHINE123

    123SUNSHINE123 says:

    good advice thank you

    3 years ago

  • sellingtimes

    sellingtimes says:

    good,thanks

    3 years ago

  • NancysBagsEtc

    NancysBagsEtc says:

    thank you - very helpful

    3 years ago

  • MagicalGems

    MagicalGems says:

    Thank you for the much needed information. I'm a newbie to Etsy and any kind of help is so appreciated!

    3 years ago

  • mommysosweet

    mommysosweet says:

    These questions are great. The one that stuck out to me is the one that said how is my item better than others out there. That's good food for thought!

    3 years ago

  • CreativeFlairArt

    CreativeFlairArt says:

    Thanks so much. Great info. Found a couple things I should add to my descriptions.

    3 years ago

  • ravitschwartz

    ravitschwartz says:

    Very good food for thought. Thanks!

    3 years ago

  • MiuAndUmi

    MiuAndUmi says:

    Spot on! Thank you for such a concise and informative article. It makes so much sense to be thorough. We aren't cookie-cutter people, we are all different, and thinking like a buyer helps me include all those little details that I might otherwise overlook.

    3 years ago

  • aisha123

    aisha123 says:

    Thank you, Daniellexo. So much of being successful on etsy has to do with 'the learning curve' and constant 'reshaping' or 'rethinking' how you, as an artist, do things. Your articles are really key. Excellent!

    3 years ago

  • WhimsicalWinston

    WhimsicalWinston says:

    Thanks for all the Helpful!! Tips!!!

    3 years ago

  • pattiannraggedies

    pattiannraggedies says:

    Very useful information! Thanks ! Always looking !

    3 years ago

  • LaAlicia

    LaAlicia says:

    nice article! thx!

    3 years ago

  • PooknflipProductions

    PooknflipProductions says:

    Wonderful article. To the point. I love knowing what customers are looking for - makes it so much easier! Thank you.

    3 years ago

  • pinkpolkaDotties

    pinkpolkaDotties says:

    Thank you for the great tips. Very helpful!

    3 years ago

  • pinkpolkaDotties

    pinkpolkaDotties says:

    Thank you for the great tips! Very helpful!!!

    3 years ago

  • julssewcrazy

    julssewcrazy says:

    Great reminders! And I hate when sizes aren't mentioned, and I won't ask. I am too impatient to wait for the response. I just figured the seller must want to keep it. :)

    3 years ago

  • AllVintageAllTheTime

    AllVintageAllTheTime says:

    What a great summation of "putting ourselves in our customers' shoes". This list is a great reminder to communicate, and don't leave anything to chance - or unclear - if you can help it.

    3 years ago

  • MyMoonlightCreations

    MyMoonlightCreations says:

    This information is great and well worth remembering, very helpful, thanx :)

    3 years ago

  • ZZsROCKnRECYCLABLES

    ZZsROCKnRECYCLABLES says:

    Thank You for all the great advice!

    2 years ago

  • GMJsDesigns

    GMJsDesigns says:

    very helpful! Thanks GMJs

    2 years ago

  • Tarapparel

    Tarapparel says:

    Very Helpful! Thanks!

    2 years ago

  • handmadebysusi

    handmadebysusi says:

    This is GREAT information to keep in mind when posting. I am new to this and need all the help I can get. Thank You! Susan

    2 years ago

  • VintageStyleJewelry

    VintageStyleJewelry says:

    Thanks for the article. I find it hard to write a description and thats with me actually looking and holding the piece of jewellry in my hands as I write!

    2 years ago

  • samuian

    samuian says:

    It's so helpful for me , I will look back to check my detail items asap. ^-^

    2 years ago

  • ElizabethOHara

    ElizabethOHara says:

    I really appreciate all the information available. I haven't been properly utilizing all my resources,alas but will from here on out.

    2 years ago

  • nathaliedembele

    nathaliedembele says:

    As a new seller on Etsy, this info is very useful and gave me an opportunity to think about promoting my products differently. Thanks.

    2 years ago

  • krs517

    krs517 says:

    I should have read this long ago still figuring things out after over a year as a seller on etsy. HMMMMM

    2 years ago

  • dorijewellery

    dorijewellery says:

    Great article thanks

    2 years ago

  • treeandsap

    treeandsap says:

    marking

    2 years ago

  • jadedgoats

    jadedgoats says:

    Great article! We're in a little funk trying to drive traffic to the site and refining tags/keywords to do so.

    2 years ago

  • ad87

    ad87 says:

    Bookmarked.

    2 years ago

  • chini

    chini says:

    I love the suggestion to write the description as if there are no photographs. Thank you!!! :)

    2 years ago

  • RenataUniqueGifts

    RenataUniqueGifts says:

    Thank you for the tips!

    2 years ago

  • RenataUniqueGifts

    RenataUniqueGifts says:

    Thank you for your tips!

    2 years ago

  • dikua

    dikua says:

    Great article, thanks for share it!

    2 years ago

  • AuntMsCreations

    AuntMsCreations says:

    you gave me much to think about- thanks! Definitely changing the way I have been doing my descriptions!

    2 years ago

  • Athena111

    Athena111 says:

    Thanks for the wonderful info!

    2 years ago

  • JansCreativeWhimsy

    JansCreativeWhimsy says:

    I thought I was doing most of these suggestions, but, it dosen't seem to help...what to do now???

    2 years ago

  • peapodray

    peapodray says:

    Love the idea of filling in why they have to have an item.

    2 years ago

  • pabadoo

    pabadoo says:

    Always read these articles that gives food for thought!! thanx!!!

    2 years ago

  • SuesBoutique

    SuesBoutique says:

    I'm fairly new to Etsy and I'm loving it! Thanks so much for this advice....I'm learning so much :)

    2 years ago

  • BlackPumpkin

    BlackPumpkin says:

    Really inspiring article!! Something I didn't think about!! Thanks for sharing!!

    2 years ago

  • irinacarmen

    irinacarmen says:

    Thank you so much!!

    2 years ago

  • In2twine

    In2twine says:

    Thank you so much for the article! It is especially helpful for those just starting out on Etsy when it is hard to know, due to lack of experience what will work and what won't.

    2 years ago

  • UniquesewingBoutique

    UniquesewingBoutique says:

    Thank you for the good ideas, I will add some more info for my products

    2 years ago

  • DesignByMagriet

    DesignByMagriet says:

    Thanks for the great advice!

    2 years ago

  • leighsdesigns

    leighsdesigns says:

    Thanks for the information. It helps me to put myself in the buyers shoes better.

    2 years ago

  • mayyow

    mayyow says:

    TQ so much for the tips..... that's what I was looking for as a new Etsy seller....:)

    2 years ago

  • found300

    found300 says:

    Thank you for all the tips , I hop I will make some sales:)

    1 year ago

  • jangy

    jangy says:

    Great article!

    1 year ago

  • ScanDLusBanana

    ScanDLusBanana says:

    Thanks! I found your article very helpful as well as reassuring that I'm not too wordy in my item descriptions!

    1 year ago

  • ScanDLusBanana

    ScanDLusBanana says:

    Thanks! I found your article very helpful as well as reassuring that I'm not too wordy in my item descriptions!

    1 year ago

  • ChantressJewelry

    ChantressJewelry says:

    What a great reminder to state the obvious! Even though I'm a writer and always tell my students to do so, in looking over my descriptions I can see I have a lot more work to do. Thank you from ChantressJewelry!

    1 year ago

  • BluestoneCraft

    BluestoneCraft says:

    so much I'm missing,thanks for the info ♥♥♥

    1 year ago

  • americanwabisabi

    americanwabisabi says:

    Thanks for the info good advice I hope to put to work!

    1 year ago

  • CrochetByColor812

    CrochetByColor812 says:

    Thank you. This is helpful. I will get started right away:)

    1 year ago

  • AzuriteCreations

    AzuriteCreations says:

    Thanks this is a great list to go over wile looking at my shop I never even thought of some of these questions!

    1 year ago

  • hazaricreations

    hazaricreations says:

    Thanks so much for wonderful tips !

    1 year ago

  • WSDesigns

    WSDesigns says:

    Thank you! Great article.

    1 year ago

  • GardenHomeArt

    GardenHomeArt says:

    Really helpful. Thank you

    1 year ago

  • PurpleToedGypsy

    PurpleToedGypsy says:

    thanks very much. this is very helpful

    1 year ago

  • ShastaExpressions

    Sherry from ShastaExpressions says:

    Great article! Thank you for your insight!

    1 year ago

  • rietakeda

    Rie Takeda from NeoJaponismAtelier says:

    Thanks very much!! Keeps me going!!

    1 year ago

  • InJoyEmporium

    Orah Diemer from InJoyEmporium says:

    Thanks...easy to read...love the list format...busy, busy, busy...but need to keep learning!

    1 year ago

  • bellazahn

    Sarah from bellazahn says:

    Thanks so much for this advice - definitely food for thought and I need to go check some of my listings :)

    1 year ago

  • glasspondstudio

    linda lou from glasspondstudio says:

    Thank you for such a great article. There is a lot of very useful information that is also very motivating!

    1 year ago

  • FalcorDigital

    FalcorDigital from FalcorDigital says:

    I needed to read this! thanx.

    1 year ago

  • JadeMoonJewelry

    Bonnie Bickford from JadeMoonJewelry says:

    Some great information. I've been on Etsy for less than a year, it's starting to pick up, thanks to all the wonderful tips I get from Etsy. (Used to own a Bricks and Mortar store), So this is a bit different, but I AM learning. Thank you Etsy.

    1 year ago

  • zilverpassion

    May from ZilverPassion says:

    Thank you so much!

    1 year ago

  • STELLAMARINAbyEnrica

    Enrica from STELLAMARINAbyEnrica says:

    Thanks for the tips! I think I have pretty much covered everything, but I still need to add the care instructions (even though many buyers do not read the whole description)...... Going to do it right now!! :)

    1 year ago

  • fionadouglas

    Fiona Douglas from fionadouglas says:

    Really useful information and ideas, a creative learning curve - I'm having such fun:)

    1 year ago

  • perlesdeverre

    Erin Dubrow from perlesdeverre says:

    Great tips! Never considered smell!

    1 year ago

  • TwoElmStudio

    Erin McIntosh from TwoElmStudio says:

    This article was very informative and helpful. Thank you so much for writing it!

    1 year ago

  • moonmunson

    Moon Munson from MoonsHanji says:

    These are the tips I need right now! Thanks.

    1 year ago

  • calvertcottage

    calvertcottage from calvertcottage says:

    Really interesting and helpful - I'm learning a bit more every day

    1 year ago

  • customheirloomart1

    Custom HeirloomArt from customheirloomart1 says:

    Excellent check list. Thank you.

    1 year ago

  • adrianadossantos

    Adriana dos Santos from AdrianaDosSantos says:

    Very helpful, thank you!

    1 year ago

  • MariesJewelryshop

    Marie Barletta from MariesJewelryshop says:

    Thank you for the great tips. I'm going through each and every item right now! ; )

    1 year ago

  • saidonia

    saidonia from saidonia says:

    Great tips :)

    1 year ago

  • Mel12

    Melanie from JMSupplies says:

    Thank you, great advice!

    1 year ago

  • julsofparadise

    Julie from julsofparadise says:

    I think it's a great idea to try to read thru my own listings as tho with a different pair of eyes. See what obvious details are missing.

    1 year ago

  • SF2012

    Jenny from SFshop says:

    Danielle, thank you so much, this is really helpful. I am going to create a list of 20 questions today and then edit my descriptions.

    1 year ago

  • margaritagolfinou

    Margarita Golfinou from margaritagolfinou says:

    This is very helpful, thank you! thank you

    1 year ago

  • theoldbutton

    Sharon Lloyd from TheOldButton says:

    Brilliant advice - thank you

    1 year ago

  • FeltHappiness

    Juliane Gorman from FeltHappiness says:

    What a useful list! Love #10 remembering to differentiate your shop! Have a bit to amend within #3 - try and include the metric measurements for shoppers outside the USA.

    1 year ago

  • fromjeanne

    Jeanne from FromJeanne says:

    Thank you for the advice!!!

    1 year ago

  • denimdelights

    Gennilou from bornagainGoodies says:

    Thank you for running this list of questions. Also enjoyed those from other sellers. Copied yours and a few other recommendations for future reference. Usually I think I put in too much info but sometimes get in a hurry and leave some out thinking a potential buyer will ask me. Will take my time and check my list on all items in future. Thanks to those of you that responded with your suggestions. Great info.

    1 year ago

  • CalypsoCandy

    LaRiesha Floyd from CalypsoCandy says:

    Wow...what a great list! Very informative.

    1 year ago

  • CharisFelice

    Charis Felice from CharisFelice says:

    thanks :)

    1 year ago

  • cathycooksey

    Cathy Cooksey from Brushedmemories says:

    This list is awesome, after working with my own product for so many years, I forget people don't already know the answers to some of these questions. THANKS

    1 year ago

  • PeuetBelle

    Patricia Vallina-Mackie from PeuetBelle says:

    Have to revise my listings and hopefully get some visitors, or better still buyers. Thanks for the tips

    352 days ago

  • JillianWilschke

    Jillian from GimmePaws says:

    This was VERY helpful! Thanks so much...i have some work to do!!

    343 days ago

  • janhall1

    Jan Hall from janhall1 says:

    Very helpful!

    333 days ago

  • pineconeman

    Tommy Lee Jones from pineconeman says:

    That.s some good reading.

    332 days ago

  • BeaconMills

    Patrick from BeaconMills says:

    Terrific list, thanks.

    328 days ago

  • DaniellaQQ

    Dana Elayev from DanasGallery says:

    wowwww..... it so many thank u but... i have to say again thank uuuu x

    315 days ago

  • princessenuukee

    Frauke from PrincesseNuukee says:

    thanks for great ideas! will definitely take them on board (-; .....

    278 days ago

  • mabodeely

    Mindy A from MinuetCrochet says:

    This is so helpful!! I will be re-writing all of my descriptions. It is smart to see things through the buyer's eyes!

    220 days ago

  • unastigsdottir

    Una Stigsdottir from Unaberries says:

    I really like etsy ! cheers for that.

    174 days ago

  • Caracoda

    Era Shevtsova from CARACODA says:

    Thank you sooo much! It is so informative and makes you realise how much more to do even in such "simple" task as items listings. Thank you!

    83 days ago

  • fukurono

    fukurono Ana from Fukurono says:

    Thank you so much for information I will do it better. Thanks

    82 days ago

  • TUCKbrand

    TUCK from TUCKbrand says:

    Hi a customer wanted to return a jacket because it didn't fit. I gave her the address and suggested tracking. She mailed it and I should have received the jacket back last week. When we search the tracking it shows it came to my city but nothing after that. Never was delivered and facility is telling customer "theres a good chance it was delivered because its not in his facility". I never got the item. I never had this happen and not sure on how to proceed. What should I do here? Please help. Thank you! BTW, do you guys accept returns in your shop? I never had a problem with a return up until now.

    67 days ago

  • abigailpine

    Abigail from JewelleryByShalotte says:

    Thank you! Really helpful!

    41 days ago

  • takeapicturedesigns

    Lynne from RiverSpring says:

    This gives me much to work on and improve. Thanks!

    40 days ago

  • PECollectibles

    Erica from PECollectibles says:

    Here is a blog article some of you might find helpful in understanding what the term vintage means. http://buffaloetsyteam.blogspot.com/2013/03/everything-old-is-new-again.html

    36 days ago

  • NeatNat

    Natalia B. from NataBurgos says:

    Very interesting..I must admit that sometimes I don't pay enough attention in describing my products. I must be very careful with that.

    20 days ago

  • halliefranco

    Hallie Franco from HallieJohanna says:

    This is an AWESOME list. I keep some of these things in mind, but definitely did not think to address all of these issues as they arise. Thanks for all the helpful posts, Danielle!

    19 days ago