I was 23, armed with a college degree, and confident that I could change the world. Five months into my cubicle job, I found myself in an existential quandary, wondering if I was on the “right” path, whether I was meant to do this, and if I shouldn’t be doing something else to pursue my dreams.
Like many in my generation, I began dreaming about starting my own food-related business: a little bistro in Singapore’s business district. This flight of fantasy was a welcome respite from the drudgery of a corporate job, but when it came down to it, I realized I wasn’t ready to commit to my dream. After reading Chow’s discouraging piece on starting a food business, I decided to reach out to small business owners for their insights. What should an aspiring food entrepreneur know before turning their dreams into reality? These are the people who had a vision and wanted it badly enough to give it everything they’ve got.
Who: Nicole Ebbitt, The Caramel Jar
What: Eco-friendly, handmade caramels.
Where: Danville, PA
Years in business: 1 year and 10 months
Be unique:
“Don’t be afraid to be different. Caramels aren’t new to the market. Neither is popcorn, beef jerky or chocolate. If I were starting a new company, I would think about what sets you apart from the competition. Packaging? Quality? Company policies or culture? Also, think about whether your product can weather ever-changing food trends. I admit that caramel is enjoying a bit of a renaissance right now; however, caramel lovers won’t disappear after the fashionable days of the salted caramel dwindle. We just go underground and continue to seek our caramel in any way, shape or form. Be sure to listen to your customers, have patience, and keep outworking your competition. Quality and customer service always shine through!”
The nuts and bolts:
“Form your LLC. Set up a separate bank account for your business. Purchase your domain name (even if you sell on Etsy) to protect the brand you’re putting so much energy into creating! Find an excellent intellectual property lawyer to trademark your company name/logo and protect your product from infringements, and purchase insurance to protect you from product liability.”
Who: Dafna Kory, Inna Jam
What: Makes seasonal jam from produce grown within 100 miles of their kitchen.
Where: Berkeley, CA
Years in business: 1 year and 10 months
Profitability:
“There are easier ways to make money. The margins (in the food business) are pretty slim, but that’s not to say that a profitable food business is impossible. Just be aware that it doesn’t happen overnight and plan accordingly.”
Cash flow:
“The most important thing is to think about cash flow. It’s totally boring, totally not why we make jam or pies, but if you run out of money, your business ends. I’ve seen a lot of people who closed their business because of it. As much as it sucks, you have to sit down and do a cash flow projection and identify those periods where you’re going to run out of money. For example, if you’ve got 300 orders for Thanksgiving pies, you’re going to have to purchase the ingredients and pay your staff and rent and bills in order to produce those pies — all before you get paid. So you’ll have to decide what you’re going to do to manage those periods, either postponing purchases or getting more money in to tide you over.”
It’s not about the recipe:
“My biggest recommendation is to sit down and figure out how much money you’re going to spend every month. Nobody wants to hear this because it’s not about how good your recipe is, but this is the reality of it.”
Who: Mark Sopchak and Jenna Park, Whimsy & Spice
What: Husband and wife team producing handmade marshmallows, cookies and an assortment of sweets.
Where: Brooklyn, NY
Years in business: 4 years
Doing research:
“It’s important for anyone thinking of starting a food business to research the laws for their state and obtain all the licenses and insurance requirements needed to sell food; it’s also to protect yourself from liability. I think sometimes it’s easy to underestimate how much work is involved in running any type of business, so do your research, figure out your costs, and know your personal limits in terms of how many orders you can fulfill without getting overwhelmed. Have fun and shoot for your dreams, but have one foot grounded in reality, too.”
Sustaining the glow:
“We (visited) one local bakery (back in 2008), who invited us after seeing us on Daily Candy a few months after we launched because we reminded her so much of herself when she was first starting out. She said something to the effect that that second and third year of business are some of the hardest because you’re not the new kid anymore and, once the newness dies down, you have to work harder to keep your name in the press and keep people interested.”
Who: Megan Gordon, Marge Bakery
What: Artisanal baking company specializing in granola and classic American sweets.
Where: Seattle, WA
Years in business: 1 year and 4 months
Find your community:
“I’ve learned how important it is to connect with your community and with other small food producers. These are your people. They’re doing it, too. They will help you in ways you couldn’t imagine. Network. It’s all you’ve got. Show up. When I drop granola samples off to new vendors, I never leave them anonymously with an employee. I wait until the owner or buyer is there and really sell them on the product. They’ll remember your smile, the jokes you made, your enthusiasm about the product.”
Learn the business side of the business:
“I’ve also learned that, despite being a ‘do-er,’ you have to step back and revisit your business plan and reevaluate your goals, positioning, and projections often. I think many small business owners are passionate about their product but scared of the money/business side of things. It may sound harsh, but it’s really not just about a good product. That’s fine and good and important, but means nothing if you don’t know how to sell the product, leverage the product, and build a brand.”
Who: Karen Li, Sparkles Macaron
What: Hong Kong-raised baker specializing in French macarons.
Where: Milpitas, CA
Years in business: 1 year and 9 months
Keep the faith:
“It really isn’t easy establishing a food business here, I have to say. We have met many obstacles in this new environment that we live in – financial, technical. I almost gave up many times, but here we are, hanging on and doing fine, and I think what got us through all these, is the passion for creating beautiful things and the heart to perfect your product.”
What’s your dream food venture?
About the author: Danielle Tsi grew up in Singapore, a tiny, food-obsessed island on the tip of the Malaysian Peninsula, where every waking minute was spent thinking about what her next meal was going to be. Landing in the United States with her well-traveled Nikon, she turned her lifelong love affair with food into images and words on her blog, Beyond the Plate. When not behind the lens or at the stove, Danielle can be found on her yoga mat perfecting the headstand.


3 Featured Comments
Sign in to add your ownVickie Moore from WingedWorld says: Featured
Hearing about how hard it is to run a food business makes me feel even more committed to supporting small, local food producers. Just imagine having to know all the food regulations and buy liability insurance. No one is going to sue me because one of my art prints gave them food poisoning!
1 year ago
KettleConfections from KettleConfections says: Featured
I'm so glad to see everyone interviewed here pursuing their artisan food ventures with such great success! Having sold to stores, I know how much of a challenge it can be giving stores a reason to carry your product over the long run- especially when stores can easily buy 'gourmet' machine made goods that are cheaper and have higher profit margins than handmade food products. It's wonderful that we live at a time where even small artisan food producers can get the word of their products out outside the confines of mass media and chain stores and conglomerate food distributors who get to decide what you can and cannot see in your supermarkets.
1 year ago
reveriefrance from reveriefrance says: Featured
I know the ins and outs of the food business. I did it for ages, including consulting for others. This article is dead on. You can make the best pie in the world, but if you don't have a solid financial plan and marketing plan, you won't survive.
1 year ago
98 comments
Sign in to add your ownHelloShoes from HelloShoes says:
Great stories. Though now I need to find where I put those marshmallows...
1 year ago
ACupOfSparkle from ACupOfSparkle says:
Yummy.... Love the interviews.
1 year ago
Angeline222 from Angeline222 says:
Danielle,.... I alwaysenjoy your FOODIE articles on Etsy...TXs for sharing your thoughts and ideas....Ange
1 year ago
Anna Woehling from JewelsByAnna says:
What an amazing bunch of stories!
1 year ago
Angeline222 from Angeline222 says:
Danielle,.... I always enjoy your FOODIE articles on Etsy...TXs for sharing your thoughts and ideas....Ange
1 year ago
iammie from iammie says:
Interesting!
1 year ago
jammerjewelry from jammerjewelry says:
Lovely article thanks for sharing.
1 year ago
Megan Morris from MadebyMegShop says:
These are things we all need to remember and focus on when things seem a bit to hard to continue. I've had many moments when I wanted to give up. I will keep this article bookmarked for the next one. Thanks! :)
1 year ago
Kirsti Joy from KaiceJoy says:
LOVED reading the stories!! Incredible thought put into each one!!
1 year ago
Dotty Walker from SewThoughtfulBlanket says:
So much to think about!
1 year ago
Jason and Andie from andiespecialtysweets says:
Very important and helpful contribution/post to the Etsy community.
1 year ago
Vickie Moore from WingedWorld says: Featured
Hearing about how hard it is to run a food business makes me feel even more committed to supporting small, local food producers. Just imagine having to know all the food regulations and buy liability insurance. No one is going to sue me because one of my art prints gave them food poisoning!
1 year ago
Michelle from MishaGirl says:
Great advice...and very delicious looking food!
1 year ago
Kathleen from myvintagecrush says:
Great post! These people are so inspirational!
1 year ago
NobleTextiles from NobleTextiles says:
I enjoyed reading this, and finding all these yummy goodies!
1 year ago
Megan from MegansMenagerie says:
Great stories! So inspiring!!!
1 year ago
L2Country from L2Country says:
Wonderful article
1 year ago
Kamalani Hurley says:
I feel so inspired. I had read Chow's article, too. Thank goodness I found yours!
1 year ago
Joanna Otten from TwistedWhimsyDesigns says:
so aside from making me hungry :) these are great stories with good information for all types of businesses. thanks!
1 year ago
Amy from flintandspark says:
Okay, now I'm getting hungry! I love reading about small food businesses!
1 year ago
FocusGroupFoto from FocusGroupFoto says:
This is good information for any start up Etsy business. Not just food! Although I think I'll go right off and order caramels :)
1 year ago
baconsquarefarm from baconsquarefarm says:
Wow, enjoyed reading all the story's.
1 year ago
Hillary De Moineaux from VoleedeMoineaux says:
Inspiring!
1 year ago
Leslie Holz from leslieholz says:
Some really good advice that most people don't even think about!! Can't quit thinking about those espresso marshmellows...............
1 year ago
Bale and Twine from baleandtwine says:
Great article and interviews! It is so true about the food laws- they are daunting! I am always inspired when I meet food vendors!
1 year ago
Unique Fabric Gifts from uniquefabricgifts says:
Great stories and ideas! Thanks for sharing
1 year ago
ClassicMemories from ClassicMemories says:
Everything looks delicious. Thanks for the article.
1 year ago
H Wang from sandboxcastle says:
Wow alot of really good advice for any small business...not just foodie based :) Thanks!
1 year ago
Janell Anderson from prunellasoap says:
Awesome insight! All the products look fabulous and I am a huge fan of Nicole's caramels!!
1 year ago
PatternsAndPlans from PatternsAndPlans says:
Hats off to you all! I know how hard it is to do, having grown up in such a household.
1 year ago
Laura King from LoralynDesigns says:
Great tips for any entrepreneur, not just food. Thanks for the great article! I am all of a sudden very hungry...
1 year ago
KettleConfections from KettleConfections says: Featured
I'm so glad to see everyone interviewed here pursuing their artisan food ventures with such great success! Having sold to stores, I know how much of a challenge it can be giving stores a reason to carry your product over the long run- especially when stores can easily buy 'gourmet' machine made goods that are cheaper and have higher profit margins than handmade food products. It's wonderful that we live at a time where even small artisan food producers can get the word of their products out outside the confines of mass media and chain stores and conglomerate food distributors who get to decide what you can and cannot see in your supermarkets.
1 year ago
mazedasastoat from mazedasastoat says:
The food business is especially difficult because of all the laws governing the making and selling of eatables, but most of this advice applies to any start-up business. Thank you!
1 year ago
Janelle and Jason Ethridge from NomadCraftsEtc says:
WOW! I do not envy you all in the food business! You do the Hard work-and I get to enjoy your yummy goodies! Thank you all! And I will continue to support artisan food ventures. :)
1 year ago
Levi Emerson from gypsumrose says:
making me so hungry!!! :D
1 year ago
PoetryofObjects from PoetryofObjects says:
so great!
1 year ago
Gracie from TheBeautyofBoredom says:
Nice article! About to read "3 reasons not to start a food biz" as well.
1 year ago
Sarah Meas from SweetMeas says:
I Love FOOD!! Lovely article as well!!!
1 year ago
Katie Duran from katieduran says:
Thank you for sharing this article. As a food entrepreneur, it's really nice to hear success stories from others in the same boat.
1 year ago
exlibrispaperdesigns from exlibrispaperdesigns says:
inspiring! I have always wanted to run a food business as well :)
1 year ago
Alyssa from 83sweets says:
thank you for posting this article! I am in my 2nd year as a cupcakery/bakery and still learning the business perspectives!
1 year ago
Krista from TheBeadtriss says:
What a yummy post!! ~KK~
1 year ago
Daisey from imperfectbydaisey says:
Great article and inspiring as well, that was one of dreams also, props to all of you who run a food business :)
1 year ago
SoupNStuff from SoupNStuff says:
Great story!
1 year ago
TheFrostedPetticoat from TheFrostedPetticoat says:
Tantalizing! Such nuggets of wisdom are best when shared :))
1 year ago
Heather Butler from MikiandHeather says:
Yummy!
1 year ago
Elena Fom from Attractive1 says:
Very usefull recommendations! Great help for beginners like me!
1 year ago
Victoria Baker from LittleWrenPottery says:
Great post I always think its important to try and learn from others experiences, it is a tough thing to stay in business sometimes!
1 year ago
Penny Pratt from PennyPratt says:
Thanks for sharing your experiences..
1 year ago
ezliving from ezliving says:
Interesting! Love the food! Thanks for posting!
1 year ago
Debra Gilstrap from gilstrapdesigns says:
Great article with such good information.
1 year ago
NottyPooch from NottyPooch says:
This article comes at the right moment not only because we're about to launch our own food business, also because many of the advices are so relevant to what we currently do. Thank you! :)
1 year ago
misseffie from misseffie says:
So much information from such inspiring entrepreneurs!
1 year ago
zubaira akter from Elegentsjewelry says:
love it
1 year ago
Emily Helmus from BowerbirdBazaar says:
I'm hoping to start my own business making honest to goodness, fermented sauerkraut and kimchee late this spring. Wish me luck!
1 year ago
Tiffany from PerformanceColors says:
I think this article brings up good points for anyone starting any business. It is going to be a long hard slog...to borrow military terms. It is going to take long hours, lots of sacrifice, unwavering commitment, and almost delusional optimism. Also, you have to take a page for big box retail to be successful and see when people shop...when they are off their day jobs. So we need to put our hours in on the weekends. I found the more I was available on the weekends to answer convos quickly I kept interest high. The rewards of having ones own business is the rewards of doing work one enjoys and setting the direction, ethics, and style of your business. I don't think it is necessary monetary riches. Or it won't be for many many years. We only need to think of how many times Steve Jobs was near bankruptcy but he had such a vision for his company and unfailing quality standards. Nicole and all these wonderful people have great dreams and great courage and hardwork that they transfer into wonderful products. I need to keep working on keeping their fixed costs down and how to solve problems without spending more money while keep my dream alive...easier said than done! I think this article is great for everyone. Thanks so much.
1 year ago
Indira Villalobos from snugglyugly says:
great post.
1 year ago
Sylvie Liv from SylvieLiv says:
Very interesting article. I like when others are realistic about how they run their business. Thank you all! Those macaroons are so pretty, and there is just something about homemade marshmallows that is just lovely!!
1 year ago
AFOLKTALE from AFOLKTALE says:
I love your story!!! Your shop looks delicious!
1 year ago
Christina says:
What a Great Article! I love cooking and experimenting with food but my real joy is EATING!!!!! This world would be a dreary place without brave entrepreneurs like those you wrote about in the article. Lavender Marshmallow Addict, Christina
1 year ago
Emily Lim from shuqi says:
Mmm.....I haven't taste the espresso mashmallow before. I think must be very delicious. Hope i can have a free bites. I love sweet. Love it all. Thanks for sharing.:)
1 year ago
Jenny from FlirtySanchezProject says:
As a budding foodie entrepreneur who sacrificed more ruined batches to the Foodie Entrepreneur Gods this week than I care to think about ($margin$ FAIL), thanks for the reminder of why I keep fightin' the good (food) fight. xo
1 year ago
Nicole Herinckx from dotshoppe says:
yummy! this was so inspiring for me! thanks again!
1 year ago
Rachelle from ShelleAnne says:
Great piece! The food I have purchased on Etsy to date has been INCREDIBLE. It is inspiring hearing about the work behind the final (yummy) result.
1 year ago
goodbeads from goodbeads says:
great idea,keep on!
1 year ago
Pine from TheRakishTilt says:
Great tips!
1 year ago
reveriefrance from reveriefrance says: Featured
I know the ins and outs of the food business. I did it for ages, including consulting for others. This article is dead on. You can make the best pie in the world, but if you don't have a solid financial plan and marketing plan, you won't survive.
1 year ago
Angela Michelle from EuraLee says:
Loved reading this. Very helpful.
1 year ago
MsFoodie from MsFoodie says:
I am a FOODIE! and I agree it's not so much the money as it is a PASSSSSION! Go Foodies!
1 year ago
Noa Sharon from NoaSharonDesigns says:
OH SOOOO YUMMY!!!! (i'm a sweets addict, you see...)
1 year ago
marea says:
Who doesn't love to eat ? ..marea :) smiling!
1 year ago
Andrea Robinson from MissCrackleberry says:
Very nice blog :)
1 year ago
anythinghoney from blossomtrailhoney says:
Foodie On Baby!
1 year ago
Shelly Shinjo from ShellyShinjo says:
Great article. I want more please. :)
1 year ago
penelope grauers from OneLeggedGoose says:
I belong to a local Country Market and the regulations for producing food are indeed enough to put you off - but thank goodness our cooks carry on, to the delight of our customers! Thank you to all the small producers everywhere.
1 year ago
Discord Vintage from DiscordVintage says:
I love going to markets - it's a really refreshing experience.
1 year ago
Donna from my2handsstudio says:
Thanks for having the courage to do what you do.
1 year ago
Debby from DebbysHandmadeGoods says:
Great article - keep on going!
1 year ago
AJ Marsden from OnlyOriginalsByAJ says:
Excellent article!
1 year ago
Amaani Abdul aleem says:
Caramel, so delicious.
1 year ago
kathleenmcmahon from kathleenmcmahon says:
Great business advice and great food items - a killer combination!
1 year ago
Usa from PurePalette says:
Such an inspired story.
1 year ago
HighPointFarm2010 from HighPointFarm2010 says:
Glad they did not sugar coat (no pun intended) the truth behind a food business. Very pratical information, great piece.
1 year ago
Celtic from celticwhim says:
Just put a bird on it! Stick 'em on those jars and they will start to sell like hotcakes!
1 year ago
Blake McDaniel from blmcdaniel says:
This is very interesting subject . I find just the motivation of running a business can be very overwhelming for a beginner. I just started this Esty account and already learning a lot.
1 year ago
VEGANLOTUS from VEGANLOTUS says:
Thank You! It is wonderful to learn every day!
1 year ago
greenphilosophie from greenphilosophie says:
♥...:)
1 year ago
Niraj Lama from HappyEarthTea says:
Valuable nuggets from foodie entrepreneurs. Thank you for putting this together. While selling on Etsy could lead one to focus marketing energies online, I think it is very important to remember larger the "offline" world outside - Megan Gordon underlining the value of "networking." It actually is a relief sometimes to go out and meet people in the real world and market. It can financially be even more rewarding!
1 year ago
Rebecca and Kenny Blevins from kenbeckblevins says:
I am looking for a crochet pattern for my towel toppers that would allow a ring at the top for hanging the towel. Several of my customers have said they would like this type of topper versus the fold over with button that I currently make. If you have a pattern that would allow the ring and wish to share that with me, I would very much appreciate it. Thank you.
1 year ago
David and Patricia from dellcovespices says:
Indeed, the real world -- whether it is at farmer's markets, boutique events or just networking at the commercial kitchen -- is crucial to making a food business work. Want ideas of who's offering the best price on a case of turbinado sugar? Want to share the cost of going out to order gift boxes or stand-up bags? Talk to other small food makers. But never forget that there is a fine-line you end up walking with your peers. You want to be supportive of those who are in the same boat. Yet the food industry can be brutal when it comes to competition. And this world moves, and changes, unbelievably fast. A good idea, shared over a glass of wine, can be snapped up and marketed by a competitor in the blink of an eye. So....be helpful. Be happy. Be a voice of encouragement. But also be cautious. And thank you, thank you, Mark Sopchak and Jenna Park for touting the importance of licensing and protecting yourself (and your business) from liabilities. It's really crucial and too many people, unfortunately, don't take this into account.
1 year ago
Jen W says:
This is was great to read! I'm starting on the path for my food business currently - just filed my LLC! Everything mentioned by the business owners is great advice, and helps me to feel like I have things kind of under control - for now atleast. It's been a tedious process - especially in Chicago. But, I'm glad to know I'm on the right track!
1 year ago
Lee Thomas from EastThomasLee says:
Great stories.
1 year ago
foodstall says:
I'm in love with the idea of bringing these people with a spatula and a dream into the spotlight! I couldn't find something suitable so I made www.foodstall.com.au (because just maybe there are others like me, who wants it all on a metaphorical platter)
1 year ago
Lisa from CassiopiasCreations says:
I really enjoyed these stories! It shows hard work pays off, including utilizing your local community helps everyone. The love and logic of the owners is clearly reflective in their words. Good luck and happy eating!
1 year ago
Jerry Spencer from ljmushrooms says:
This was a great story and you sure inspired me to use some of your great advice to help me with my mushroom business.
1 year ago
char mullen from whitecottageinhills says:
Fabulous!!
1 year ago
Syrah Gilley from thePieceDeResistance says:
What a great article - thank you! I am in a constant battle with myself on when to grow my cookie business and how. I've been taking each step further thoughtfully and slowly, which has worked up until now. My next step is much bigger though and reading an article like this lets me know it CAN be done. I know it will be a challenge - a welcome one, because I absolutely LOVE what I do.
1 year ago
Ada Ada from idajewelry66 says:
Great post! Loved reading this. Very helpful.
1 year ago