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The Etsy Blog

349 results for Customer Care

Featured Seller: Ashley Pahl

“I want to be my own boss, and I want to make my short time on this Earth meaningful on my own terms. That is the joy of being a maker.” – Ashley Pahl

Featured Seller: Benclif Designs

“The light bulb has fascinated me since I can remember – its marvelous simplicity, its history and how it changed the way we live on the planet.”

Heath Ceramics: A Living Legacy of Craft and Community

A legacy of thoughtful craft is thriving in a California ceramics studio that prizes community.

Quit Your Day Job: pghpapercraft

“I guess you could say I’m reliving my own wedding planning experience through my customers everyday!” – Maile Ehlers

A Simple Formula for Pricing Your Work

It’s simple math: accounting for materials, labor, and expenses will allow you to reach your small business goals.

Quit Your Day Job: The Written Nerd

“Even if you’re afraid of being too niche, there are people looking for just that niche item.” — Emma McElfresh

Featured Seller: Dawn Correspondence

“Ever since I can remember, I’ve had some sort of drawing utensil in my hand and a surface to draw on.” – Amanda

Featured Seller: Ecologica Malibu

“I want my furniture to fill classrooms, homes and businesses so it can inspire all types of people.” – Mariana Schechter

Etsy’s Guide to Running an Online Wedding Biz

The community shares their tried-and-true tips for selling all things matrimonial.

Quit Your Day Job: tinahdee

“I remember the first time I made a ring; something quickened in my soul.” — Tina

The Bee Whisperer

Beekeeper Mark Paterson is working to build a more convivial and happy relationship between humans and bees.

The Case for the Foodie Entrepreneur

Running your own craft food business comes with risks and rewards. Four successful sellers share their tips building a company that lasts.

Quit Your Day Job: The Ritzy Rose

“Our generation doesn’t want to go to a big box retailer for everything.” — Jen & Jason Diehl

Quit Your Day Job: Kathy Panton

“I started treating Etsy like a full-time job, and in treating it like one, it became one.” – Kathy Panton

The Local Butcher Shop

Aaron and Monica Rocchino are out to show ribeye-seekers what they’re missing, with a sustainable whole-animal philosophy.