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The Etsy Blog

25 results for service-tips

The Four Keys to Success for New Sellers

When it comes to gaining views and sales for your shop, four fundamentals lead the way.

Etsy Success: Critique Your Shop

The Seller Education team has collectively been critiquing your Etsy Shops for over 9 years!  We’ve watched many of you grow after our critiques and we’ve also seen you successfully critiquing each other on the Forums and in your Etsy Teams.  I’ve created this list of the most important questions you should ask when critiquing… Continue reading

The Etsy Seller Handbook: All Our How-To’s About Selling

From SEO to photography to advertising, find it all in this thorough index of resources for running your small business.

The Quick-Start Guide to Selling on Etsy

Preparing for your shop’s first launch? Make sure not to leave these essentials behind.

Promoting Your Men’s Gifts for Father’s Day

Father’s Day is just around the bend, and a good gift for men is always hard to find. If you make a unisex or men’s item, make sure you’re promoting yourself now! Here are my top six tips to share your men’s wares with those buying Father’s Day gifts.         Rustic Custom… Continue reading

Seller How-To: Shipping

On Etsy, shipping and fulfillment are handled by sellers individually. This leaves a lot of flexibility for a seller’s shipping options — which means it also presents a lot of decisions! This post will give you an outline of the most important shipping issues to consider as well as some tips and links to more… Continue reading

Holiday Tips for Sellers: Notes on Cyber Monday From DiffractionFiber

Beth of DiffractionFiber held a very informative workshop in our Online Labs last week on promoting your Cyber Monday sales. Did you miss it? Hopefully these notes will help! What is Cyber Monday? Cyber Monday is the Monday after Thanksgiving. Traditionally (or at least how the media markets it), Black Friday, the Friday after Thanksgiving,… Continue reading

Etsy Success for Beginner Sellers

Welcome to selling on Etsy! When you’re getting started, it feels like there are so many things to do for your new shop. You’ll also want to check out the Seller Handbook — it contains links to lots of great articles to help you sell. Other posts to get you started include Welcome to Your… Continue reading

Etsy Success Tips: Make Your Shop Work for You

Caroline, who runs the successful Etsy Shop Paloma’s Nest, has some expert advice for sellers. Read on to find out some of her tips! Etsy sellers are known for the time, love, and energy they dedicate to their craft — using quality materials, originality, and great attention to detail. Buyers come to Etsy for a… Continue reading

Old School Etsians: zencreations04

In celebrating Etsy’s origins and its future, we continue the Old School Etsians series with this interview of Heather Nowell, a.k.a. zencreations04, who joined Etsy June 19, 2005. Please introduce yourself and talk a bit about what you make:My name is Heather Nowell and I live in Mercersburg, PA with my husband Lance and our daughter Zoe.  I started Zen… Continue reading

Quit Your Day Job: 5 Tips from 50 Who’ve Done It (and Counting!)

Over the past several months we have shared the stories of over 50 sellers who have been able to quit their day jobs due to their selling success on Etsy.  We’re far from finished and are thrilled at the response we’ve seen with this growing series.  We’ve scoured past articles to find out just what… Continue reading

Quit Your Day Job: chocolateandsteel

After returning to work 4 months after maternity leave, Christine of chocolateandsteel knew it just wasn’t for her anymore.  She had a passion for working with her hands, and really missed her new son while back at her day job; so she made a plan.  She took two weeks vacation from work and in that… Continue reading

Service Tips for Sellers: The Buyers’ Perspective

Dear Sellers, It’s impossible to predict what each and every shopper will want from customer service — that’s why sellers (and Etsy admin too) listen to buyers in order to glean insights into the shopper’s experience.  Etsy admin and sellers alike realize communication with our members is crucial to our businesses and to the community… Continue reading

Service Tips for Sellers: What We Can Learn from Great Service Companies

Dear Sellers: What is great service? Who defines it? How do you know if you are delivering great service to your Etsy customers? Good service solves a problem, even before a customer knows that they have one.  It is delivering what people expect to receive. To achieve great service is to get below the surface… Continue reading

Service Tips for Sellers: Building Bridges

Dear Sellers: As an online business owner, you may occasionally have a non-responding customer.  They may have made a purchase from you and not specified the custom requirements in order for you to complete the transaction. They may have placed an order and not sent an immediate payment, with no explanation. They may not have left… Continue reading