Announcement
Thank you for stopping by! If you have any specific requests for personalized pieces in terms of form, size, or color, please don't hesitate to reach out. I would be more than happy to create something special for you! xx
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Reviews
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Shana-Ann on 07 Mar, 2024
5 out of 5 starsBought these for my sister's birthday and she absolutely LOVED them. Beautiful and high quality materials everything looked just like the pictures. Thank you!
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Andrea on 11 Jan, 2024
5 out of 5 starsDidn’t see product as it was a gift but shipping was fast and got there before the holidays and my friend absolutely loved them.
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Ver on 22 Mar, 2024
5 out of 5 starsShab is such a sweet seller! I’ve contacted many others on Etsy to make custom necklaces and I was told that it would be difficult to make. Shab made the custom necklaces and it was exactly how I wanted them. I’m so happy with my purchase! Thank you so much again!
About SurondStudio
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More information
Frequently asked questions
Shipping and Returns
Please make sure you provide your full and current mailing address, and delivery instructions if applicable.
Once an order is returned from the US, there will be a $16 fee charged to the refunded amount.
Sizing details
In order to make your best choice on sizing, use a measuring tape around your neck and size in inches.
If you don't have access to a measuring tape use a string and have it around your neck then place it against a ruler to find the right size that is most fit for you. Thank you!
Exchange and refunds
I post as many accurate pictures, detailed content and videos as possible for each item, therefore please make sure of size and colour before you place your order to avoid further extra costs on unwanted exchanges and returns, thank you! :)
Please, note that the items "made to size" are customized for each customer based on their sizing needs, widths or more adjustments. A 10% restocking fee is applied to the refunded value and buyers are responsible for return shipping costs in case of a return.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.