Very nice seller and gave me a full refund because they forgot to ship my package for a few weeks and 5 of the glass beads were smashed in pieces. I honestly feel bad I can't leave a positive feedback because the seller is very nice buttt I didn't want to leave a negitive for the slow s/h and broke beads because they already gave me a full refund... so I'm not 100% happy nor 100% unhappy... 50/50 about so I have to leave a neutral because I'm torn. Thank you for being so understanding and best of luck to you and your shop. :]