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Guidelines for posting in the Etsy forums

The forums and chat rooms are spaces for discussing ideas, asking for help and building a social community within Etsy.

  • Do treat one another with respect and understand that different people have different points of view.
  • Do remember that behind every Etsy username is a real person with feelings.
  • Do keep in mind that the forum is a permanent and public record directly tied to your Etsy account.
  • Do keep your posts on-topic and in the appropriate section of the forums.
  • Don't harass, threaten, insult or otherwise flame other members on the forums or in the chat rooms.
  • Don't use the forums or chat rooms to facilitate any sort of auction.
  • Don't "call out" a specific user by name or with identifiable hints in a negative way.
  • Don't discuss details of specific transactions on the public forums; contact support@etsy.com privately if you have a transaction dispute.
  • Don't use an alternate account (also called a "sock puppet") to post in the forums or chat rooms.
  • Don't post private information, such as: email, Conversations, letters, phone numbers, addresses, full names or business transactions.

Forum threads in the wrong section will be moved, without notice, to the appropriate place. The staff reserves the right to lock any thread for any reason, including preemptively locking a thread that has the potential for getting out of control. In rare and extreme circumstances, the staff may delete information from the forums. If a user continually breaks rules, that user's ability to post in the forums may be suspended or Etsy account(s) terminated.

If you see a thread that violates the above rules, please notify Admin by emailing community@etsy.com with a link to the thread. We appreciate your help.

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