What is a good RETURN POLICY????
Sign in to participate in this discussion.
This discussion is public.
These dolls are my babies and I want to send them to happy homes so if you wish to return a doll for some reason you may do so as long as you contact me with in 2 weeks. I will refund your payment (minus shipping charges) as long as the doll is returned in the same condition it was shipped.
Posted at 7:00 pm Mar 19, 2008 EDT
Well, I think it depends on what your product is... For custom work, I don't know if I would accept returns at all. Unless, of course, the item arrives damaged and/or falls apart within the first few days. But then again, is it bad to not accept returns at all?
My return policy is short and sweet and essentially states that returns will only be accepted if the item arrives damaged and/or was grossly misrepresented in the desription. It's so hard b/c since the buyers aren't able to touch it before they buy it, it's really anyone's guess... Sigh.
Posted at 7:03 pm Mar 19, 2008 EDT