| Home > Community > Forums > Business Topics > Etsy, I can't afford to lose $7-$35 or more in fees on a returned item! |
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| Etsy, I can't afford to lose $7-$35 or more in fees on a returned item! |
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Archivia says: |
Etsy, I urge you to rethink your new policy of not refunding fees for returned items. Not everyone sells thier wares for the average $14. If the item is $100 or over, it isn't a drop in the bucket, you know.
I appreciate the reasons why you made this new rule but do you really think it's fair to make sellers of higher priced items get stuck with a huge Etsy bill for a single returned item? Do you realize that this means you stand to run off the higher-quality items on the site?
Isn't it enough to keep the listing fee and refund the sales fee?
I really don't think you properly thought this one out. Even Ebay refunds FVFs for returned items. |
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Posted at 6:18 pm, November 5 2009 EST - Report this post
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Tissage says: |
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You make a good point Archivia. This policy does make Etsy less attractive for sellers of higher priced items. I just hope no one returns one of my hats! |
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Posted at 6:19 pm, November 5 2009 EST - Report this post
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CocoandCabana says: |
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I totally agree with you. I can't see how they can think this is an ok thing to do! It's outrageous really. |
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Posted at 6:20 pm, November 5 2009 EST - Report this post
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beicreations says: |
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It really makes you rethink your return policy. Buyers want to have the option to return something, so if you don't accept returns, you lower your appeal as a seller. It's double-dipping too - once the return item is resold, Etsy gets the fees on it again. This policy makes no sense to me. |
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Posted at 6:22 pm, November 5 2009 EST - Report this post
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Archivia says: |
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btw the range I quoted above is for items $200-$1000.... |
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Posted at 6:23 pm, November 5 2009 EST - Report this post
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