| Home > Community > Forums > Site Help > Dear Etsy, Contradictory ideas of when a "transaction" is made. Clarify? |
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| Dear Etsy, Contradictory ideas of when a "transaction" is made. Clarify? |
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stitchntyme says: |
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Wow just read the Update to D&D's! No change re: refund on returned items. UGH! |
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Posted at 6:03 pm, November 6 2009 EST - Report this post
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allisoneastmanbeads says: |
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I am bothered by the "sellers took advantage" line. That makes it sound like we are operating outside the letter of the law. I have canceled sales before after a customer returned an item and I refunded the money because I was under the impression that that was what was to be done. I really don't like the implication that I was skirting policy, or going through a loophole. |
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Posted at 6:04 pm, November 6 2009 EST - Report this post
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DesignedByLucinda says: |
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Allison, there *were* some sellers who would cancel a sale if they had an unhappy buyer to avoid bad FB, so those buyers needed protection but not this heavy handed slam down on *all* returns.... |
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Posted at 6:08 pm, November 6 2009 EST - Report this post
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OhFaro says: |
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OK- I've got a Rhinestone Owl - How do you like it? |
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Posted at 6:15 pm, November 6 2009 EST - Report this post
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Archivia says: |
Ha! OhFaro, love it!
Hey wait a minute, we should be hooting, not tweeting! What were we thinking! |
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Posted at 6:19 pm, November 6 2009 EST - Report this post
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SanDesign says: |
Love it, OhFaro, hot stuff...lol
Take her tweeting....
#etsyfail Please RT ☂☁ Etsy please re-think the non-refundable sales fees on returns! Ouch! http://bit.ly/1gfJOD #doubledippingetsyfees :-( |
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Posted at 6:21 pm, November 6 2009 EST - Report this post
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BijouxConfections says: |
It's stuff like this that caused me (and tons of others) to leave Ebay. And with all of the departures, Ebay took a big earnings hit.
Just saying... |
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Posted at 6:22 pm, November 6 2009 EST - Report this post
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