Urgent help! Privacy Violation
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Original Post
I contacted a seller I've done business with previously. I asked for a reserved listing for a certain quantity. The seller bounced back with a listing that had my full name in it. The seller only has this info from a previous transaction. I asked her to remove it, she said her accountant wont allow it(which has nothing to do with the situation or reserved listing, but seller claims it does), and further, she updated my ADDRESS to the listing title, picture image and description. My full name & address are plastered all over the listing. To say I'm furious is an understatement, as I guard my privacy very much so.
I've contacted the seller, who is somewhat slow at responding. Who may I contact to have the listing with my personal information removed ASAP?
Posted at 4:34pm Nov 2, 2010 EDT
Responses
Uh Oh...better contact admin. I can't see any reason to do that!
Posted at 4:35pm Nov 2, 2010 EDT
I have started using only initials for reserved listings for these very concerns.
Sorry this happened to you.
Posted at 4:35pm Nov 2, 2010 EDT
omg
Good luck.
You have to wonder what some people are thinking......
Posted at 4:36pm Nov 2, 2010 EDT
I would go to live help chat immediately! Click on the link below:
help.etsy.com/app/home
They are there now. Good luck!
Posted at 4:36pm Nov 2, 2010 EDT
I am so sorry that happened! There is also a live chat in the Etsy Help section. I have been very pleased with the immediate help I have gotten from them in the past. I would give that a try!
Posted at 4:37pm Nov 2, 2010 EDT
p.s.
You can also try reporting this thread and maybe one of the forum mods can help get this handled more quickly.
support@etsy.com
and
abuse@etsy.com
Also worth a try.
Yikes.
Posted at 4:37pm Nov 2, 2010 EDT
You really gotta wonder what in the world goes through people's minds sometimes.
*shakes head*
Posted at 4:38pm Nov 2, 2010 EDT