How can we help you?

How do I contact Etsy?

Contact the Seller

Etsy is a venue made up of individual artists and crafters who maintain their own online shops. If you have a question about an item or an order you have placed, contact the seller directly.

Learn more about contacting individual Etsy sellers here.

Contact Support

Have a question for Etsy Support? First, search our Help Page for answers! If you're unable to find what you're looking for, contact us here.

You can send us an email or request a phone call back from Etsy. Learn more about requesting a phone call here.

Contact our Press Teams

Contact Etsy's press and media folks:

Contact our Legal Department

If you need to contact Etsy regarding an intellectual property matter, please refer to our Copyright and Intellectual Property Policy. This document outlines the information required for reporting infringement and the ways to submit it. 

Responsibly Disclose a Security Vulnerability

If you are a security researcher and have discovered a security vulnerability affecting Etsy, please let us know.


Still have questions?