How do I contact Etsy?
Contact the Seller
Etsy is a venue made up of individual artists and crafters who maintain their own online shops. If you have a question about an item or an order you have placed, contact the seller directly.
Learn more about contacting individual Etsy sellers here.
You can send us an email or request a phone call back from Etsy. Learn more about requesting a phone call here.
Contact our Press Teams
Contact Etsy's press and media folks: firstname.lastname@example.org
Contact our Legal Department
If you need to contact Etsy regarding an intellectual property matter, please refer to our Copyright and Intellectual Property Policy. This document outlines the information required for reporting infringement and the ways to submit it.
Responsibly Disclose a Security Vulnerability
If you are a security researcher and have discovered a security vulnerability affecting Etsy, please let us know.