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Send us questions, issues or suggestions. To help us answer your question as fast as possible, please include:

- A description of the account issue or question
- Your Etsy username
- Other relevant details (transaction IDs, URLs, etc) This category includes:

- Questions about search ads on Etsy.
- Questions about showcase advertising.

Please direct all other questions to the General site help category. This category includes:

- Questions related to your Etsy Bill or a payment made toward your Etsy Bill
- Questions about your credit card on file or placing a card on file

Please direct all other questions to the General site help category. This category includes:

- Questions about what can be sold on Etsy
- Questions or concerns regarding a shop. listing, treasury or showcase you saw on Etsy

Please direct all other questions to the General site help category. This category includes:

- Help with transaction disputes (non-delivery cases and difficult transactions)
- Help with feedback concerns or disputes
- Reporting suspicious Conversation messages
- Reporting harassment
- Reporting copyright infringement

Please direct all other questions to the General site help category. Pour nous aider à vous répondre le plus vite possible, merci d'inclure une description du problème rencontré sur votre compte ou de votre question ainsi que votre nom d'utilisateur Etsy. Damit wir eure Fragen so schnell wie möglich beantworten können, gebt bitte sowohl euer Problem oder eure Frage als auch euren Etsy Benutzernamen an. To help us address your issue as fast as possible please include:

- Your Etsy username
- The name of the shop from which you are trying to purchase
- The item listing name or ID
- A phone number where we can reach you for particularly urgent issues

Please direct all other questions to the General site help category. To help us address your issue as fast as possible please include:

- Your Etsy username
- The specific problems are you having accepting credit cards
- A phone number where we can reach you for particularly urgent issues

Please direct all other questions to the General site help category.

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