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dress only. Doll and other props not included. I am not a professional seamstress, though I do feel that these items are sturdy and attractive.
These dolls come apart at the hand and elbow joints, and the clothes are made assuming that the user will be using the dolls they way they are intended to be used.
Dark clothes may stain dolls, so to prevent this, you should not leave the clothes on overnight. If you do plan to do so anyway, washing the doll clothes in a lingerie bag with a dye catching sheet will help to take out any extra dye. (gentle cycle, cold water)
Pleather, faux fur, faux suede and similar items should be wiped clean with a damp rag if soiled.
We personally no longer pre-wash fabrics due to very common allergies to certain detergents. We do not want to cause anyone to break out in hives!
All doll clothes are made in a pet free and smoke free home.
For our U.S. customers- We always, ALWAYS use delivery confirmation to protect the buyer and ourselves from lost packages. This is included in our shipping fee, and we are not willing to lower shipping to forgo it. If you want the package faster, contact us and we can ship priority for you when we ship. This would increase the cost of postage, and the invoice would have to be corrected. Please note, there are times when we can only ship once a week, and choosing priorty just means you get the package faster after we ship it.
*For our international customers- If you are contacting me for a commission, please make sure you give at least three weeks advanced notice before you need it to arrive.
*We cannot be held responsible for lost air mail. Once the order leaves our hands, it is up to the post office to get it to you safely.
* For those who are concerned about their package arriving safely, I am willing to ship it with a tracking number or express, though this will obviously raise the cost of shipping. If you are interested in these options, please message me and we can adjust the invoice.
If you are not happy with your purchase, contact us within a week of receiving the item so that we may refund the price after the items have been returned. We will do our best to keep our customers happy! However, we will not refund for items that have been damaged due to mistreatment or improper use. We will also not refund for misunderstandings on how the dolls or clothes operate.
If you have any questions about the item, feel free to send a message!