Please choose your font from the list pictured above. To choose from over 200 ribbons, 30 webbing colors, and tons of thread colors, follow this link:
Monograms typically have 3 intials. PLEASE give me your initials in this order: FIRST>LAST>MIDDLE. You may give me your full name for clarity. Leave ribbon #, webbing#, thread color, and font choice# at checkout.
If you have any questions or need any help, please don't hesitate to ask.
The Preppy Patch Policies and Procedures
Expect at least 2 weeks for completion of your purchase. You may ask, “does it really take that long?” Depends on the time of year. If you need something sooner, You MUST MESSAGE ME IN A SEPARATE EMAIL. Do not leave me a note in your order. I don’t look at that information until I am ready to make your purchase. If you leave incomplete instructions, that will delay your shipment even longer. Orders are completed first come, first served.
SHIPPING AND HANDLING:
Most items are shipped First Class Mail. 99% of the time I ship thru Etsy. That way, you can easily track your purchase with the Post Office. Make sure your address is correct and complete. Please check your tracking info under your “Account” tab. All tracking information is listed under “Purchases”. Occasionally, I will use Paypal or Stamps.com. but I will have a tracking number for every purchase. The Preppy Patch is NOT responsible for items lost or damaged thru the Postal Service. After your purchase leaves my possession, I have absolutely no control of delivery.
It is your responsibility to ask any questions and to read all directions. I ask for your initials in this order FIRST LAST MIDDLE. If you give me the wrong format, that’s your mistake. The Preppy Patch will NOT replace your purchase unless we make the mistake.
No refunds are offered. If the Preppy Patch is at fault, of course we will rectify the problem immediately
the Preppy Patch DOES NOT offer discounts or “deals”. Our prices are already far below average retail for quality, custom personalized items.
the Preppy Patch is a RETAIL shop. There is no wholesale pricing. Pricing is far below average retail for quality, custom personalized gift items. DO NOT ASK FOR WHOLESALE PRICES. There are none. You are more than welcome to sell my products on your websites or boutique/shops. You must ask permission first and you must pay full price as well as any associated shipping charges. I can provide you with color charts, etc. completion time is the same- at least 2 weeks. Larger orders take more time . Orders are completed first come, first served.