Are included with your receipt when shipped. Or I can send you a fact sheet in advance on request.

Wholesale queries are welcome. I can take orders through Etsy Wholesale or privately. Contact if interested.

I will repair broken pieces within 6 months of purchase for no charge (excepting your expenses return shipping it to me). After that time, repairs are subject to additional materials, labor and shipping fees.

Items typically ship USPS First Class w/Tracking and Insurance. Priority or Registered Mail may be chosen when higher value and/or precious materials are included, as may be required by law on International shipments.
My shop Upgrades section has listings to cover additional expenses for Priority or Express Mail shipping where not standard. Contact me in advance if your item is very time sensitive to make sure what day it will ship. INTERNATIONAL BUYERS: please know some country's customs rules restrict what goods can be shipped Priority or Express. If you have purchased Express or Priority but it is prohibited, you will be fully refunded, and I will contact you about other shipping options.

Import duties, taxes, and charges are not included in the item price or shipping cost, and are the buyer's responsibility. Please check with your country's customs and/or postal office to determine what your additional costs will be prior to buying, and what to expect if an item is held for payment of such fees.
International shipments arrive in anywhere from 2-4 weeks, but can take 8 weeks in some countries, so please be prepared to wait!

All shipments are insured. Contact me if your item is lost/damaged in the mail, and I will initiate a claim with the shipper/insurer, and process a refund/replacement as is deemed necessary.

If you are dissatisfied with your purchase, you may return it at your own expense within 14 days of purchase, with a description of the problem. I can repair, replace, exchange, or failing those, offer a store credit or refund for the value of the item (less shipping costs). BUT please email me in advance to discuss your problem and to alert me of the shipment. Surprises make me sad.