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Please understand that we cannot be held responsible for the accuracy of measurements that we didn’t take. In cases when alteration will be required you should be ready to visit your local tailor or send the item back to us to be fixed for an additional fee.
All Made-To-Measure purchases are final. Please get in touch as soon as you can if something is not up to scratch and we will make sure you are absolutely thrilled with your order – this is our first priority. •••THANK YOU!•••
• ABOUT •
Nothing will complement your beauty and your unquestionable style like the sleek fitted dress in a mini houndstooth print, which creates a lovely vintage vibe. The dress has draped cowl neck, raglan sleeves, and playful ruffle details at waist. Invisible back zip closure. Unlined. Hemline falls slightly above the knee. Hand wash cold, dry flat; or dry clean.
• SIZING AND FIT •
This dress is fully custom made to fit your body measurements. Because accurate measurements are so important to ensure perfect fit, we created a measuring guide to help you with taking your measurements. Please review the guide carefully and provide your measurements when you order: http://www.lanastepul.com/fit_guide/
*The model's height is 5'7" and she is wearing a US 2.
• TURNAROUND •
Our processing time is currently 18-20 days. Rush orders can be accommodated depending on our studio’s volume. Rush orders are subject to $50 additional fee if you need to receive your order in less than 14 business days. Please contact us to discuss your specific request.
• RETURNS •
We have taken every care to produce the highest quality product and your satisfaction is very important to us. All Made-To-Measure items are Final Sale due to their unique nature. Refunds will only be issued in exceptional circumstances in the form of a store credit. If you are not perfectly satisfied please get in touch as soon as you can and we will handle your query to the best of our ability.
• SHOP POLICIES AND FAQs •
Please read our shop policies and Frequently Asked Questions before ordering. By placing an order with us you agree to these terms: http://www.etsy.com/shop/LanaStepul/policy