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I want you to be happy with my beads. Please contact me if there are any problems and I will do my best to remedy it. If you are still not happy, you may return the beads (within 7 days) for a full refund, minus shipping charges.
I understand from time to time glass beads can break. If any of my beads ever break, I would be happy to repair them free of charge, minus any shipping charges. Please contact me for details.
I use Moretti, Double-Helix, R4, CIM, Kugler, Lauscha and Vetrofond glass. I also use 3/32 mandrels, unless otherwise stated. All my beads are put in a digitally controlled kiln over night to ensure their quality. The actual colors of my beads may differ slightly from what you see due to different settings on monitors. Hopefully my description will help with that!