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Sara Rourke's Profile

About

I'm a knitter primarily, a sewer, and a spinner, I love making things and have at all times about 10 things on the go, whether on the needles, cut out ready to sew or on the spinning wheel.
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I'm a proud member of the Etsy Ireland Team!
Search for wonderful things on Etsy using the tag 'craftyirelandteam'.
Check out the blog at: www.etsyireland.blogspot.com

BUYING AN ITEM:
Please feel free to convo or email me if you have any questions about an item.
I have no problem in sending more photos of the item to you to help you decide if you must have it or not.

CUSTOM ORDERS:
If you see something you like, but want it in a different fabric, or to different dimensions, please convo me and we…

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  • Female
  • Born on September 29
  • Joined November 30, 2006

Favorite materials

Wool, material, fleece, felt, fabric, thread

Shop

About

I'm a knitter primarily, a sewer, and a spinner, I love making things and have at all times about 10 things on the go, whether on the needles, cut out ready to sew or on the spinning wheel.
**************************************************************
I'm a proud member of the Etsy Ireland Team!
Search for wonderful things on Etsy using the tag 'craftyirelandteam'.
Check out the blog at: www.etsyireland.blogspot.com

BUYING AN ITEM:
Please feel free to convo or email me if you have any questions about an item.
I have no problem in sending more photos of the item to you to help you decide if you must have it or not.

CUSTOM ORDERS:
If you see something you like, but want it in a different fabric, or to different dimensions, please convo me and we can have a chat about it. The same applies to any other custom order. After we come up with the design and a price that we are both confortable with, I will put up a “Custom Listing” for you to purchase. I will make the custom order after payment has been received for the item, and will aim to have the item finished and posted within an agreed length of time.

PAYMENT:
I accept paypal only from outside of Ireland. Within Ireland,please convo me to discuss payment if you dont want to use paypal.
It is possible to purchase something without being a member of paypal. Please ensure that your address on paypal matches the address you use for purchase of the goods.
If I have any queries about your delivery address, I will convo you.

POSTAGE AND PACKAGING:
I ship worldwide from Ireland.
I offer a combined postal discount for each additional item paid for at the same time.
If you require a higher level of postage email me and I will update your invoice.

To keep postage costs as low as possible, I follow guidelines issued by the Irish Post Office and post as standard packet to Ireland, and to the rest of the world. These rates can be viewed on www.anpost.ie
I try to avoid using a parcel as the rates jump up very significantly. If you buy several items at the same time, I may choose to send more than one packet as a result of this. Please email me at any time if you have any questions about this.
I always obtain Proof of postage, but items cannot be tracked with this postal option. If you require a signed for delivery, please email me for postage costs. I can adjust the amount of your paypal payment if required, by sending you an invoice.

DELIVERY:
I normally post items within 3 working days of purchase. Please allow extra days for bank holidays or weekends. If for any reason there is a delay, I will inform you. Please note that it may take a few days for the item to reach you as I am posting from Ireland, however, I have had good delivery times for the USA and Australia previously.

RETURNS:
I will refund payment excluding all postage, packaging and paypal costs if you are not completely happy with your purchase within 2 weeks of receiving the item.
Item should be in the original condition, and unwashed.
In the event you wish to return an item, please ensure that you use an adequate method of postage and insurance for the value of the item being returned, and obtain a proof of posting. If you return an item and it gets lost in the post, you will have to claim from the post office yourself.
However, I am proud of my work, and if there appears to be a fault with the product, I will refund, replace or repair and reimburse all your shipping costs.



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