Etsy Privacy Policy

What This Privacy Policy Covers

This privacy policy covers the use of the Etsy web site at http://www.etsy.com, including how Etsy treats personal information that Etsy collects and receives. Pursuant to Etsy’s Terms of Use, you must be 18 years and older to use this site or have permission from a legal guardian. Therefore, this policy makes no provision for individuals under 18 years old.

Effective Date: 11/26/2007

TRUSTe

Etsy, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site http://www.etsy.com. Due to Etsy's commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact Etsy's legal department at support@etsy.com . If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison to resolve your concerns.

Etsy, Inc. complies with the EU Safe Harbor framework set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

Information Collection and How it is Used

General Information:
• Etsy will not sell or disclose your name or e-mail address to third parties without your explicit consent, except as specified in this privacy policy.
• Etsy collects personal information when you register to use Etsy services or to post content on Etsy. At registration you are asked for your email address and certain other optional information.
• If you would like to obtain a Seller account, Etsy will ask for your billing address, phone number, and credit card information.
• Etsy automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request.
• Etsy uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in Etsy's user registration databases when you register with Etsy. IP addresses may be used for various research purposes.

Service-related Announcements

Etsy will send you a welcome/confirmation email when you sign up for Etsy's services. Receipt of this email is required for using Etsy's services.

Etsy will send you service-related announcements on rare occasions when it is necessary to do so.

You may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by emailing support@etsy.com from the email address you signed up with.

Administrative Messages

Etsy may periodically email you with administrative messages. Etsy will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your information may be combined with information Etsy collects from other companies and used to improve and personalize services, content and advertising. If you don't wish to receive administrative messages or participate in these programs, simply opt-out by emailing support@etsy.com.

Choice/Opt-out

If you no longer wish to receive administrative messages, you may opt-out by emailing support@etsy.com .

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you will not be able to use Etsy products or services that require you to "sign in," and you may not be able to take full advantage of the Etsy service. Etsy uses its own cookies for a number of purposes, including to: Access your information when you "sign in"; keep track of preferences you specify while you are using Etsy's services; display the most appropriate advertising banners, based on your interests and activity on Etsy; estimate and report Etsy's total audience size and traffic; conduct research to improve Etsy's content and services.

Information Sharing and Disclosure

When you post a message, your Etsy ID or alias is visible to other users. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Etsy may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Etsy Terms of Use. Etsy may disclose personally identifiable information to parties in compliance with Etsy's Copyright Policy, as Etsy in Etsy's sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Etsy may disclose name, street address, city, state, zip code, country, phone number, email address and company name. Etsy may share aggregated demographic information with business partners.

Etsy will not rent, sell, or share personal information about you with nonaffiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when Etsy has your permission. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Etsy's Terms of Use, as specified in this Privacy Policy or as otherwise required by law. Etsy will transfer information about you if Etsy is acquired by or merged with another company. In this event, Etsy will notify you by email or by putting a prominent notice on the Etsy web site before information about you is transferred and becomes subject to a different privacy policy.

As part of the buying and selling process, you may obtain another Etsy user's email address, shipping address and/or other information. Pursuant to Etsy's Terms of Use, you have a limited license to use this information. This information should only be used for Etsy-related communications or for Etsy-facilitated transactions. Etsy has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any Etsy user to your email or physical mail list.

Without limiting the above, in an effort to respect your privacy and Etsy's ability to keep the community free from bad actors, Etsy will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, legal process, or substantially similar legal procedure, except when Etsy believes in good faith that the disclosure of information is necessary to protect Etsy's rights, prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Forums / Chat Rooms

If you use a form or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by others could be used to send you unsolicited messages. Etsy is not responsible for the personally identifiable information you choose to submit in these forums.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Etsy collects from you. If you disclose your information to others, whether they are buyers or sellers on Etsy or throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Etsy does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Etsy encourages you to ask questions before you disclose your personal information to others.

Editing and Deleting Account Information

You can change your Etsy Account Information (except your username), at any time. Etsy may send you certain communications relating to the Etsy service, such as service-related announcements and administrative messages that are considered part of your Etsy account. You can delete your Etsy account by emailing support@etsy.com. Please note that your identification, billing and contact information may remain in Etsy's records for some period.

Etsy limits access to personal information about you to employees who Etsy believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your Etsy Account Information is password-protected.

If your personally identifiable information changes you may correct or update it by making the change on Your Etsy Page. You may delete or deactivate your account by emailing Customer Support at support@etsy.com or by postal mail at the contact information listed below. Etsy will respond to your request within 10-20 business days.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) for registration Etsy encrypts that information using secure socket layer technology (SSL). Etsy follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Etsy receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Etsy strives to use commercially acceptable means to protect your personal information, Etsy cannot guarantee its absolute security. If you have any questions about security on Etsy's Web site, you can email Etsy at support@etsy.com .

Changes to this Privacy Policy

If the privacy policy is changed, Etsy will post changes so that you are aware of those changes. Etsy reserves the right to modify this privacy statement at any time, so please review it frequently. If Etsy makes material changes to this policy you will be notified here, by email, or other places Etsy deems appropriate.

Questions
If you have questions or suggestions you can contact support@etsy.com or at Etsy Customer Care - Privacy Policy 325 Gold St., 6th Floor Brooklyn, NY 11201 (718) 855 7955.