roselabiche

reinventing everyday basics - since 2006

Barcelona, Spain

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lucy b.

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lucy b.

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About roselabiche

Sales 1,083
On Etsy since 2007

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reinventing everyday basics - since 2006

Shop members

  • lucy b.

    Owner, Designer, Photographer

    I am Lucy, 39 years old, born & raised in France. I develop my handcrafted label from my home-based studio in the heart of sunny Barcelona, Spain. I am the proud mum of 2 - dealing with business & kids at the same time is my everyday challenge ;)

Shop policies

Last updated on May 10, 2022
[ merci, thank you for stopping by ]

relax and enjoy your shopping experience with Rose La Biche, I'll personally make sure this is indeed a smooth, satisfying and happy experience for you.

here are just a few basic infos before you go into more details about my shop policies :

[ sizing ]
RLB's short-sleeves tees run slightly small + are stretchy & body-fitted. Check my 'profile' for a precise size chart and convo me if you have any question/doubt. all items are available in 3 sizes : small, medium, large.

[ care instructions]
all my apparel is MACHINE WASHABLE, yes! - no tumble dry (hang to dry), no bleach, warm iron OK.

[ shipping delay ]
orders ship within 10 business days after PAYMENT date - you have a specific shipping need? please convo me *BEFORE* placing your order as I do not always read messages associated with orders on the same day the order is placed. thanks!

[ shipping costs ]
any number of items in one order ship for a $6 flat fee within the European Union (Priority Mail with delivery confirmation from French Post Office, La Poste).
flat rate of $12 for everywhere else.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

[ PayPal ]
Paypal orders ONLY are accepted.

Shipping

[ shipping address ]
your order will ship to the address stated in your ETSY's profile - NOT on your Paypal address.

[ shipping delay ]
orders are shipped 10 business/working days after order is placed AND payment is received - no shipping on week-ends or on holidays.
I will inform you by email once your order has shipped out of my design studio.

[ shipping fees ]
shipping is provided for a flat rate of $6 within the European Union (French La Poste Priority Mail, 2-3 days) for any number of items in one order.
International orders ship for a flat rate of $15.

[specific shipping needs ]
if you have any specific shipping need (INTERNATIONAL TRACKING NUMBER, RUSH ORDER, DELIVERY AT A UNIVERSITY OR HOSPITAL, ETC), please contact me *BEFORE* completing your purchase. Please, DO NOT mention this specific shipping requirement in the 'message to seller' when placing your order as I need to confirm the shipping arrangement you need before accepting your order/transaction.

[ order delivered ]
once an item is delivered (i.e. confirmed delivered by French La Poste), I am not responsible for lost or stolen items. If you have concerns about this, please let me know ahead of time, and you can purchase insurance or signature confirmation for domestic orders and I will add $3 to your invoice.

[ custom taxes ]
certain countries have specific customs rules, sometimes taxing merchandise (apparel) coming in from abroad. the customer only is responsible for paying these taxes in its own country. please note that eventhough I wish those taxes were not applied to your orders, I unfortunately cannot tick the 'gift' box on the custom form.

[ packaging ]
orders ship in large envelopes. if your purchase is a gift, you may also request to add a personal message. use the 'message to seller' box when ordering for these requests, or click on 'contact' at any time.

Additional policies and FAQs

[ smoke-free , pet-free studio ]
I work in a smoke-free, pet-free environment.

[ Paris-based clients ]
if you live in Paris, you can come and pick-up your order at my design studio. Please send me convo so that we can arrange the a pick-up time.

[the importance of ironing ]
my personal belief regarding ironing is that even though it very often sounds boring and time-consuming, clothes always look their best when time and care are taken to iron.
ironing your Rose La Biche's handmade creation will not only remove wrinkles from the fabric but it will also hold the shape of ruffles as they cool and this is really what is going to make your tee, dress or hoodie look better and last longer :)

[ rights and copyrights ]
all Rose La Biche designs and photos are protected by copyrights owned by me. my product descriptions, my shop profile/announcement and my shop policies are copyrighted too.
if you'd like to use my photos on your site or blog for something different than features of my work, please contact me to obtain prior authorization. thank you.
© rose la biche designs. all rights reserved 2009

[ wholesale, consignement or resale ]
there is currently no wholesale available (Rose La Biche products are not resold nor are available elsewhere through online consignment) but I do offer discounts on bulk orders, though.