HAND-KNITTING ATTIRE * CLASSIC* UNIQUE* QUALITY* LUXURY
ATIdesign's Shop Policies
I accept the following forms of payment:
Credit cards; Paypal; Etsy Gift Cards
US orders Shipping Policies:
US orders are shipped through the US postal service via 1st Class Mail or Priority Mail with delivery confirmation.
International Shipping Policies:
All international orders are shipped via USPS International Priority Mail with delivery confirmation.
***Duty or Import taxes are the responsibility of the customer.
***We do not refund for lost packages (if you would like insurance, please get in touch).
***We are not responsible for items not received due to an incorrect address.
Refunds and Exchanges
Returns are accepted within 3 days of delivered shipment (everything is shipped with delivery confirmation which gives me the exact date a package was delivered). I will not take returns after this time. Items must be returned within 5 days of return request and must arrive in the same condition in which they were received or they will not be accepted.
*** I will refund the cost of the item minus shipping charges and a 10% restocking fee.
THE RETURN SHIPPING IS THE RESPONSIBILITY OF THE BUYER.
Additional Policies and FAQs
I will usually ship within 1- 3 business days of receiving cleared payment. Thank you!
Last Updated November 3, 2013