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AirthandOlson's Shop Announcement

Welcome to Airth and Olson!

• All of our products are made-to-order or are hard to find items. Lead times vary depending on the item and our current schedule. Please contact us with your event date or desired ETA before placing your order and we will discuss all options with you. Thank you!

PLEASE NOTE: Event date is required for all orders, for scheduling purposes. Please include your event date in the "note to AirthandOlson" box at checkout. If no date is entered, we will file your order into our schedule, in order of receiving it. Please review our shop policies regarding scheduling, canceling orders, and refunds. Thank you!
We love making items for your special days, though it seems our policy page sometimes gets unread, or not agreed upon before ordering.

Occasionally we miss emails, despite our due diligence, be it the cyber black hole or our infallibility. Please believe we would never intentionally ignore or dismiss any request or inquiry. If you feel we have overlooked you -we apologize, but please knock again. We are home, and eager to be of assistance.

We are Airth and Olson~ Featuring Original Collections, Industrial, Mid Century and Vintage Items, We are proud to have Fine Designer Items, Artisan Made and Handcrafted as well. We love to offer you our signature Lace masons and Southern chic collections. A beautiful mix of Italian Design with Country Chic~ Our original designs and handpicked items are the perfect compliment to your specific styled wedding, A Golden Anniversary, Birthday or a Good old fashioned Outdoor Country BBQ.

Please visit our blog to keep up on our original designs and new antiques not yet in store! We would love to have you follow our blog!
http://www.airthandolson.blogspot.com/

Offering a prompt and personalized service. Fast communication, fabulous service, and Custom Listings for your most important day! We LOVE custom orders and new ideas. Please convo us with your requests,ideas, inspirations or wants and we will promptly respond. Please email us directly on Etsy, or at:
AirthandOlson [!at] gmail.com (9am - 3pm PST, Mon-Thurs)

We have had our designs featured in print all over the world and on numerous Internet sites; Blogs, Pinterest, Facebook, The Huffington Post, Wanelo, StyleMePretty, The Garden she knows Daily Blog, and many others. Briana, of AirthandOlson has also previously done shows, featuring her Collections, As well as in the Metropolitan Museum of Art

We also love being a part of Etsy. Though our designs can sometimes be found listed on Ebay, and specific pieces available through Amazon.

For press and interview requests please contact:
Briana [!at] AirthandOlson
For wholesale requests please contact:
Clay [!at] AirthandOlson

We would love for you to get to know us & Stay in touch!
Visit Our Website here:
www.airthandolson.com

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1) Payment & Lead Times

Payment: We currently accept credit cards via Paypal and Direct Checkout through Etsy (no need to have a Paypal account - you can pay using your credit card or Echeck without an account).

Lead Time: Our made to order/hard to find/Custom/large event orders can take anywhere from two to four weeks to create/package up/and have available before ready to ship (depending on the item). Lead times are mostly dependent on current volume. Scheduling is commenced when payment is received. For large, plan-ahead events, we like to suggest placing your order no later than 2 months prior for scheduling purposes. But always ask for availability - we are determined to give it our best try, and are often able to accommodate last minute orders.
If at any time you would like to be updated on the status of your order, please drop in and ask. We will be happy to review with you.

-Shipping within the US generally takes about 7 business days to arrive. So if you need your order sooner please let me know your exact need by date ASAP. I will do my very best to accommodate. We can bump up any order to include Priorty Shipping, Just convo us for Quote

-If We are shipping your order outside the US please be aware that International orders can take 2-8 weeks to arrive depending on customs. We try and ship all orders Priority or Express mail so they arrive as quickly as possible. If you would like a guaranteed Express mail shipping please convo us for a shipping quote. All orders shipped outside the US may have duty or tax fees that your country might charge you. These are fees that we will not be held responsible for. Please purchase accordingly and cautiously - be aware that you might have to pay duty or tax fees upon accepting your order. We charging actual shipping fees ONLY!

2) Personalization
For all personalized items: Please note in the message box your personalization, Custom Colors, Names, Words, Extra anything requests. If this information is not supplied in the message box during checkout your order will be delayed in production for days to weeks. If you did forget to note the message, please convo us with your invoice link and the message you would like. Again, if you are on a deadline please let us know in the notes section or convo us. Some items come with personalization & some do not. Please read all listings carefully. Requests for extra items, Ribbon Color Choice, Burlap Sign initials or sayings, special paint Colors all might be an additional fee. Please convo us if you have questions about personalizing your order.

3) Custom Orders
I love custom orders and creating special unique designs. If you have a special request please send us a convo - we can discuss all the fine details and get an order created for you!

4) Feedback
We at AirthandOlson really do appreciate every order and We dedicate alot of time and care in creating each one. If you are pleased with your purchase please do leave POSTIVE feedback, comments and/or pictures (Our favorite). If for some reason you are unhappy with your order, let me know right away, We do our best to make everyone happy! There should NEVER be a reason to leave Negative or Neutral feedback. We want you to LOVE your purchase and want to work with you until you are satisified!

5) Wholesale Orders
We do offer wholesale orders to the trade. If you are interested in receiving wholesale information please convo me with your name, store name (or website), and or your Brick and Mortar store sellers permit information if you are located in Washington State.

6) Press
Our hearts are sent a flutter when our products are being featured on blogs, in magazines, and print! We love to hear about them, and have you link us to them, So Thank you for your interest! For large print publications We do offer samples for featured articles, or for Props and photo shoots, please feel free to convo us your with your wish list!We do ask that blogs, website, magazines, or prints that feature our products & images to kindly send us a link to the published article. We will update or blog or Facebook page with the news to share with our Friends and Followers to See!

7) Other Sites:
Please Visit our Website, which features most things on our Etsy Store, as well as designer Resale Clothing and Wholesale Orders
Online now at www.airthandOlson.com
Also Please visit our Etsy Stores:
http://www.etsy.com/shop/airthandolson
http://www.etsy.com/shop/airthandolsonbaby

9) All of our specialty designs, and concepts are ours. Please do not use our photographs, designs, or concept without written permission. All items are trademarked AirthandOlson Designs 2011-2012

10)and Last, We love to Connect! Find us on the following Sites:

Facebook: http://www.facebook.com/airthandolson
Twitter: https://twitter.com/airthandolson
Pinterest: http://pinterest.com/airthandolson/
Blog: http://www.airthandolson.blogspot.com/

We will let you know when we are in your area doing a Show, or at an Open air market!

Thank you for all your love and Support!

Love, (Briana)~AirthandOlson~(Clay)

This shop accepts Etsy Gift Cards.