This was a very bad experience. After 1.5 months, I still hadn't received the items ordered. I asked about en ETA before purchasing and was promised delivery. I asked the status of the items twice in that month and a half-each time given a new date of delivery. I figured with Christmas maybe she bit off more than she could chew and I explained to my niece and nephew that their gifts would be late. Yesterday, I asked again since the new promised date came and went and I hadn't heard anything. I got no response. Today etsy sends me an email saying that my money was refunded. I didn't ask for a refund. I asked for the product I bought. This seller should be taken off Etsy for not communicating and for bad business. I would spend your money elsewhere.

I had ordered this item back on November 19th and promised to have it by Christmas. Christmas came and went and then I had messaged the seller to find out when this would be shipped. I was told the item would be out that Saturday after Christmas, that came and went. Still not shipped. I contacted the seller once again about a week later, whom explained that it was not sent out on that Saturday and that they weren't sure when they would be able to get it out. We are now going on two months and still, it has not been shipped. The seller could have contacted me many times to explain that the product has not been shipped on days as promised, but never did, as I had to contact them when I had not seen the product arrive over and over. Today, I am requesting my full refund to be credited back to me ASAP. This is bad business.

This was a very bad experience. After 1.5 months, I still hadn't received the items ordered. I asked about en ETA before purchasing and was promised delivery. I asked the status of the items twice in that month and a half-each time given a new date of delivery. I figured with Christmas maybe she bit off more than she could chew and I explained to my niece and nephew that their gifts would be late. Yesterday, I asked again since the new promised date came and went and I hadn't heard anything. I got no response. Today etsy sends me an email saying that my money was refunded. I didn't ask for a refund. I asked for the product I bought. This seller should be taken off Etsy for not communicating and for bad business. I would spend your money elsewhere.

Warm and comfortable ! Great fit !

Delays in communication regarding delivery.

Delays in communication regarding delivery.

Gorgeous!! Absolutely LOVE this - giving as a Christmas gift - will try to upload a pic once its opened up. Thank you!!!!!!

Love the ear warmer that I ordered!! The turn around time was so fast, and I'm more than satisfied with my product! Thank you so much!! :))

I never actually received it. She told me her dather passed away and I would not receive in time which I was fine with. She said she mailed it but didn't have a receipt to track. I was refunded my money by the was disappointed in the whole transaction.

Absolutely love the hat & the buttons to switch. Great company to work with!