AppledoorStudio's Shop Policies
Welcome to AppledoorStudio!
Please enjoy browsing through my cute felt and paper items.
They are all handmade by me at my home studio (pet free and smoke free) in the United Kingdom.
I accept Paypal, Credit Cards and Etsy Gift Cards.
Please note that prompt payment will ensure immediate shipping.
On receipt of payment, shipping will be made within 48 hours, usually faster than that. (If your payment is made at weekends, it will be the first thing on Monday morning.)
I use Royal Mail First Class for UK buyers, and Small Packet by Airmail for International buyers.
Please note that this does NOT include insurance.
As you can see, once the item(s) is/are shipped from my hands, I have NO control over the shipped item(s).
Therefore, after obtaining proof of posting, I am not responsible for the loss or damage caused to item(s) during shipping.
Registered mails can be arranged at cost – Recorded Signed For for UK buyers and Airsure or International Signed For for International buyers.
Please contact me PRIOR TO placing an order, as I will create a new listing for you with surcharged shipping cost.
Please note that any duties and customs charges incurred over international shipping are the responsibility of the buyers.
Refunds and Exchanges
Once the payment is made, the sale(s) is/are final.
I regret that no return/refund/exchange are accepted.
However, should you have any problems, please do not hesitate to contact me before you leave your feedback. I believe that we can sort this out any way.
Additional Policies and FAQs
All the item(s) I create are intended to be used as decorations, not toys.
They are not suitable for young children under 36 months due to small parts.
Viewing my item(s) on Etsy website and/or purchasing them does not entitle you to reproduce my item(s).
I have spent a lot of time designing and creating them, so please respect my copyright.
I welcome custom orders.
Product lead time varies according to the contents of your order and to the busyness of the season. Please feel free to convo me.
Thank you for visiting my little shop, AppledoorStudio.
Last Updated March 9, 2014