ArtHappens' Shop Policies
PayPal or credit card payment is preferred - it is immediate payment and I can ship right away! Although I accept checks and money orders, I will wait until payment clears (up to 5 days after I receive the check/money order) before shipping your items.
I live in Ohio, so I must charge sales tax for shipments within Ohio. Please expect a 6.5% tax when you checkout if you live in Ohio.
I work to ship within 3 business days (mostly sooner) of receiving confirmed payment. I ship via USPS with delivery confirmation for all domestic packages. Although I list shipping prices to the US and Canada, I also ship to other countries. Convo me, and I'll let you know whether I ship to where you live, and what the shipping options are.
Refunds and Exchanges
I hope you LOVE the jewelry you purchase from me. Truly, all are made with care and great attention to detail. I box items carefully, but if a piece arrives damaged, convo me and send the piece back to me within 7 days, and I'll repair it and return it to you.
I don't accept returns after 7 days of receipt or without coordinating with me, so please convo me if for any reason you would like to return your purchase. The returned item(s) will be inspected to make sure they arrive in the same condition as sent, and then I'll refund the cost of the item. Please note that I cannot refund shipping.
If you lose part of a piece (earrings have a way of disappearing!), convo me. For a fee, and if I still possess the missing "ingredients", I can make the piece whole again. We can work together to heal.
Additional Policies and FAQs
I get occasional requests for wholesale orders, or discounts on volume purchases.
Developing and maintaining an etsy shop is a time-intensive venture. Making the jewelry is only the first step! Then comes photographing each piece, editing photographs, writing descriptions of each piece and finally uploading everything to the site. And once items sell...packaging and shipping must follow!
I have priced my jewelry to be reasonable for my valued customers, yet compensate for the all the materials and time involved. As such, there is not a lot of "wiggle room" in my pricing.
However, for purchases that exceed $500, I offer a 15% discount. For orders that exceed $750, I offer a 20% discount. Every bit helps, right? Just convo me and list the items you would like to purchase and I will create a reserved listing for you with all items included, at the reduced price.
Last Updated June 13, 2013