Artizania's Shop Policies
Immediate payment is preferred. If payment has not been recieved within 7 days and there has been no contact from customer the transaction will be cancelled
I cannot dispatch items untill payment has been recieved.
Currently I only accept Paypal.
You do not need a paypal account to pay via paypal, you can enter your card details after Etsy checkout on the paypal website - choose the option to pay by credit card instead of registering.
Etsy prices are all in US Dollars (but don't let that put you off!)
See www.xe.com for a currency converter.
Please check out this usefull guide to the checkout process
I ship to your Paypal address, if you wish your items are to be shipped elsewhere please let me know in "message to seller" or convo me as soon as possible.
My shipping costs cover both the postage and packaging. Items are securely wrapped in bubble wrap/tissue paper and sent in a bubble wrap/padded envalope.
I ship worldwide using Royal Mail 1st class postage (U.K.) and Royal Mail Airmail for overseas.
I try ship my orders within 2-3 days recieving payment. I will email you after I receive your order and payment to let you know when your item will be posted.
UK shipping 2-5 days
International shipping 5-14 days approx (can take up to four weeks in some cases)
Buyer is responsible for any customs duties applied to their purchase.
I will always obtain proof of posting, but cannot be held responsible for items lost in the post.
Refunds and Exchanges
If you find the item to be faulty, please contact me within 7 days of reciept and return the item to me, and we can sort out a refund/exchange/repair.
Additional Policies and FAQs
Customer satisfaction is important, if you have any questions you can send me a convo via Etsy.
Last Updated February 4, 2011