AstroRobyn's Shop Policies
If shipment costs are extremely undershot the seller has the discrepancy whether to cover the costs or contact the buyer about the difference. I will always contact the buyer before shipping if additional charges need to be made and the buyer can choose to get a full refund if they prefer not to cover any additional shipping.
No shipping refunds will be allowed after the item is shipped except in cases where the buyer paid much more than the shipping value.
Refunds and Exchanges
If an item has been damaged a replacement or refund will be provided after review. Photographed evidence of damage should be provided to the seller upon request. Shipping costs however cannot be refunded and in some cases additional payment may be required to ship a replacement.
Additional Policies and FAQs
- All glasses are made using special enamel paints. These paints can be found at any art or craft store.
- Painted surfaces should not come in direct contact with any food or liquid to be consumed.
- All glasses are dishwasher safe top rack; however hand washing is highly recommended. Wash using none abrasive materials.
Last Updated May 14, 2013