BELLABABYSTUDIO's Shop Policies
Thank you for choosing Bellababy studio! I am a 37 yr. old mother and wife and in my spare time I like to create Couture and Custom Hair Accessories, as well as Original Art. Take your time while browsing and dont miss a thing! New items are always being listed so be sure to check back often to see the latest. Enjoy!
Erin Russo (Designer/CEO of Bellababy Studio)
PayPal and all major credit cards are accepted.
All items go out via standard ground mail, unless otherwise specified by buyer. If you would like your order sent differently, please message me by "convo" including your ZIPCODE BEFORE you purchase and extra rates will be applied to total cost.
I generally do my shipping on a daily basis as ordered. On all Domestic shipping, please allow at least 7-15 days for your order to arrive. International shipments can take 2-4 weeks (depending on Customs). PLEASE BE ADVISED that shipping overseas has to go through Customs and once an item leaves my hands I have no control of it. Tracking numbers MAY be issued at buyers request.
Shipping costs include packaging and postage.
TRACKING NUMBERS may be issued at buyers request. $2 will be added to total cost.
All shipping charges are located in the items details.
HAIR WEAR may be requested to be sent by Express/Overnight delivery (within the U.S.) at charges STARTING at $25 (depending on weight). Contact me for details. Be aware that larger packages cost upwards of $60 to ship overnight, so it's best to get your orders posted in a timely manner to deter pricey postage.
Refunds and Exchanges
I want my clients to be happy with their purchases and feel comfortable ordering from Bellababy Studio. If, for any reason, you are not satisfied with your item, please contact me as soon as possible so we can discuss the issue and agree upon a suitable solution. Feel free to ask me ANY question you may have. Thank you!
If you need to return a purchase, the item must first be received by me before I can issue a full refund (including shipping cost). Please mail back item in original shipping box if possible.
***PLEASE allow 7-10 business days for your refund to be issued after the item has been returned.***
Additional Policies and FAQs
I love custom orders! If you are interested in something you dont see, definitely contact me and we will discuss details. Please keep in mind that custom orders DO take longer to fill, as they are "customized" to fit your needs.
An estimate of order time and shipping charges will be given after details have been discussed. Payment for any custom item is due upon receipt of PayPal invoice. After payment has been established, work will begin on your order. Please message (convo) me to begin your Custom Order.
Thank you for stopping by!
c/o Erin Russo
7261 E. McKinley St.
bellababystudio [!at] yahoo.com
Last Updated February 21, 2013