BOWSNTUTUS' Shop Policies
Welcome to my Etsy store!
Details are very important to me so each items that you see in my store are made from the finest quality of materials and are handmade with care in a clean, smoke free home.
My hair accessories are made from high quality grosgrain ribbons and felts. Kindly take note that all items are handmade to perfection upon receiving the customer's order. Hence, items seen in the photo are one of a kind samples that can be custom made to your design and colour preferences.
Feel free to message me should you require any assistance.
Happy Shopping :)
Payment accepted for International buyers via Paypal only.
For those residing in Malaysia, internet banking via Maybank2U and CIMBClicks available.
For those residing in Singapore, internet banking via DBS is available.
All standard domestic shipping will be Registered Mail via the Malaysia Postal Service. Tracking number will be provided via email once sent.
Ready made items will be shipped within 1 week. Please allow 2-4 weeks for delivery right up to your door step depending on location and season.
All items will be shipped to buyer's ebay address. Before payment is made, please make sure your address in ebay matches the address you would like us to ship to.
Listings with shipping and handling charge covers mailing, packing, warehouse and distribution costs inaddition to postage cost.
Refunds and Exchanges
Every hair bow is made according to the customer's exact specifications when ordering. Therefore, carefully choosing of the clips, colors and size preferences is important.
If you have questions about what might work best for your situation, please drop me an email so I can assist you. Due to the nature of custom bow orders and tutus, all sales are final. Hence, no returns and exchange will be entertained.
Last Updated January 20, 2012