Seed bead mixes, affordable designer gemstones
BeadevilBeads' Shop Policies
For the time being, I accept Paypal payments from all customers and, from U.S. customers, USPS Money Orders. If you choose to pay with a money order, I will wait to receive the money order and for the order to clear before shipping your purchase.
Please pay for all items within 2 days of purchase or they will be relisted. If you'd like to take advantage of combined shipping, please convo me to let me know, and I'll give you 7 days to shop to your heart's content!
As always, don't hesitate to convo me with any questions :)
I normally ship via USPS First-Class Mail and International First Class. If you need faster shipping, please contact me to let me know what you are interested in purchasing, and I will quote you prices for other options.
For orders received Monday through Friday, I will do my absolute best to get your purchase out within 24 hours. If you order on Saturday or Sunday, I will ship your purchase no later than Monday.
USPS Delivery Confirmation is included on all domestic orders. If you'd like your purchase shipped to an address other than your Paypal address, please include that address in the "Note to Seller" section during Etsy's checkout process. I will always e-mail you to let you know that your item has shipped.
INTERNATIONAL CUSTOMERS are responsible for their countries' customs, duties, taxes and/or import fees.
Refunds and Exchanges
I know life can get hectic sometimes, so if you are dissatisfied in any way, you have ten (10) days to contact me to arrange a return/refund. I ask that you return items promptly and in their original condition. (For seed beads, returns will only be accepted on bags with intact seals; for gemstones, strands must not have been cut or unstrung.) You will have the choice of a refund, exchange, or store credit toward future purchases.
Regarding shipment on returned items: if I make a mistake and ship you the wrong item, I will credit you the cost of shipping the item back to me, and I will also pay shipping costs for the replacement item. If you decide to return an item because you've changed your mind, you will be responsible for shipping charges incurred during the return process. If a portion of your order is damaged in shipping, I prefer to give you a partial refund proportionate to the amount of damage.
Thanks for the understanding!
Last Updated February 4, 2011