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BellaBStudio's Shop Announcement

Welcome to my shop!

I LOVE crafting! It has always been a passion of mine. I love bringing my creative visions to life and sharing them with you :)

My machine embroidered felt hair clips are embroidered here in my studio. I take extra care when creating each piece. My beautiful daughter is my muse, and I create with her in mind. I love bright colors and elegant designs.

Please fan my page on Facebook for my newest designs, sales, and updates!
www.facebook.com/KBJHandmade

I also have to other handmade shops here on Etsy (www.pacifyme.etsy.com & www.KBJDesign.etsy.com).

When purchasing from my shop, you agree to my shop policies.

BellaBStudio's Shop Policies

Welcome

Welcome to Bella B Studio!

Here you will find adorable, elegant, pretty, simple, and extravagant hair accessories for all ages!

Payment

Canceled transactions will only happen if I, the seller, and you, the buyer, have agreed upon it prior to cancellation.

PayPal is my preferred way of being paid, and I have also signed up for direct checkout. Please note that your payment has to clear before I ship out. This includes an e-check used through PayPal. It usually takes 5 days for an e-check to clear.

Shipping

Shipping Methods:
I ship through USPS. Most items will ship First Class and will arrive 3-5 days after I drop it off to be shipped. Other items may ship Priority Mail and will arrive 2-3 days after I drop the item off to be mailed. If you need your item faster, please contact me so I can set up a custom listing with increased shipping fees.

Delivery Confirmation:
All items (except international orders) will have a delivery confirmation number. If you are ordering from somewhere outside of the United States, delivery confirmation is not available.

Insurance:
If you would like insurance on your item, please contact me prior to paying for your item so I can send you a revised invoice. Insurance will ONLY be added when they buyer requests it. If you are worried in any way that your package may not arrive safe and sound, I highly recommend shipping insurance.

Shipping Times:
I usually ship domestic orders a couple of times during the week, and international orders once a week.

Refunds and Exchanges

If for some reason you are unhappy with your purchase, please contact me prior to leaving feedback. I want you to be 100% satisfied with your purchase.

Returns:
If you do not find your purchase satisfactory, you can return it in it's original condition for a full refund. Return shipping is at your own expense. Once I receive the item and it is in satisfactory condition, I will issue you a refund.

Exchanges:
If some or all of your items are damaged, please return them to me for an exchange. Return shipping is at your own expense, but the re-mailing of the new item will be at my own.

Lost, Damaged, Stolen Items from Packages:
I am not responsible for lost, damaged, or stolen product from shipped packages once they are mailed. I have no control over the postal service. If you are worried about your item being lost, damaged, or items being stolen, please contact me so I can add insurance to your package. International packages may take up to 45 days to get to you. Rest assured, this is usually not the case, the the postal service has that deadline in their policies for claims on lost packages when insurance is purchased.

Additional Policies and FAQs

INTERNATIONAL ORDERS:
If you live outside of the US, please contact me if you are looking to purchase from my shop. Thanks!

Last Updated May 17, 2012