Big House Little House
BigHouseLittleHouse's Shop Policies
Welcome to BigHouseLittleHouse a vintage home décor shop for beautiful and unique items for every room of your home.
I accept Pay Pal and Credit Card payments.
Credit card transactions are handled by Pay Pal. You do not need a PayPal account for this, as they only handle the actual processing.
Items will not be shipped until financial transactions clear.
Payment is due at time of sale or item may be re-listed unless other arrangements have been made with me in advance. I will gladly reserve items for up to 3 days. Convo me if you would like to reserve a listing.
I will combine shipping on multiple purchases refunding any shipping overage above $2.50. I insure all breakable items over $50.00. Under $50.00 insurance is optional. Please let me know prior to ordering if you want to add insurance. Proof of damage is required. So please keep all packaging materials and email me a photo of the item should your shipment arrive damaged. Postage is never refunded. Pay Pal Fees are also not refunded. Because of time limits set by the USPS please notify me of any damage immediately. All domestic shipments are tracked. There is no tracking available on international shipments.
Items will ship within 24-48 hours from time of purchase and/or receipt of payment, with a shipping time of 4-8 business days within the United States and 8-14 business days on international shipments. All shipping will be through the USPS parcel post or priority, depending on the weight of the item.
Refunds and Exchanges
Small flaws are not always visible when photographed. As these are gently used items, any and all flaws will be disclosed to the customer in the item description. If you have any questions, please feel free to ask as I have a no return policy. Convo me if you have a problem and we will see what we can work out.
Additional Policies and FAQs
I am happy to ship internationally. Please convo me with your zip code and I will get a shipping quote out to you. Serious buyers only please as each item has to wrapped, packaged and weighed. Thank you for your understanding.
Last Updated October 3, 2011