BlackStar's Shop Policies
Welcome to my shop.
If you have any questions, feel free to contact me. I am very convo friendly. :)
If you're new to Etsy, you can find a helpful guide to the checkout process here: http://www.etsy.com/help_guide_checkout.php
Many of my earrings can be converted to CLIP ONS, free of charge. I have silver plated, oxidized silver plated, gold plated, antiqued brass and bronze with a coppery finish.
All jewelry is mailed in a kraft paper gift box, stamped with my black star logo, and tied with jute, raffia, baker's twine or vintage ribbon - perfect for gift giving! I'll happily include a note from you and will ship directly to the recipient. If you do NOT want a gift box, please leave a note in the 'message to seller' box. I use padded mailers to ship my jewelry.
This is a smoke free home with one long haired beauty of a cat.
I accept PayPal. I also accept credit card payments through Etsy's Direct Checkout.
TN state sales tax of 9.25% is added to all TN sales.
Orders ship 3 - 5 business days from receipt of purchase. If you need your order quickly, please convo me and we'll work something out.
Shipping to the US is $4.00 for the first item and $.50 for each additional item.
Purchases are shipped via USPS.
US orders are shipped First Class Mail with Delivery Confirmation. You can expect it to arrive within 2-7 business days from shipment but occasionally it can take up to 10 days. I will send the tracking information when the package is in the mail.
Shipping to Canada is $8.00 for the first item and $1.00 for each additional item.
Everywhere Else is $10.00 for the first item and $1.00 for each additional item.
International orders are shipped First Class Mail International and can take between 1-8 weeks to arrive. Sometimes your order will take longer to arrive, especially if it gets held up in Customs.
International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries. I also cannot declare that a purchase is a gift on a customs form. This is a federal offense in the US and carries severe penalties.
Refunds and Exchanges
If for any reason you are unhappy with your jewelry, I will accept a return within 14 days from the receipt of the item. Please return items in their original condition and unworn. You may mail it back in its original condition in a bubble mailer to prevent damage, with delivery confirmation and I will issue a refund, minus any shipping fees. Please let me know if you are unsatisfied by sending me a convo or an email.
Last Updated September 2, 2013