Sachsy Beads in Portland
BokononDesires' Shop Policies
I guarantee my work 100%. If you do not absolutely love your jewelry, please email me and we can arrange for a refund, less shipping, or I can remake it for you if you like. If you want me to remake it, I will mail it back to you the second (or third or fourth time :-) for free.
Additionally if you like some aspects of what you see, but not others, drop me a line...I would love to do custom pieces and be inspired by your ideas.
I like to make short necklaces because I like how they enhance the neck line. If you see something you like, but would like it longer, please convo me. Unfortunately, I cannot remake the hemp necklaces; they stretch over time regardless, and my rainbow hemp is in limited supply.
The gemstone necklaces are also very stackable; please convo me for a multiple purchase discount if you can't decide what you like :-) and I will create a custom order for you. Shipping is of course free for all additional items.
Paypal only please. I am very flexible. I check my email constantly so if you have any issues, please just feel free to email me. The sooner you pay, the sooner I get it out to you; I will mail the product day of payment if I receive it before 5:00 pm Portland, OR time, otherwise it will go out first thing in the morning.
All packages will be sent flat rate through USPS and I will include delivery confirmation...that way we can both be sure you get it!
Refunds and Exchanges
I am willing to exchange or refund anything if you do not love your jewelry. If you would like a refund, please email me; I will refund the cost of the item less shipping once I receive the returned item. If you would like to exchange or have me remake the item, I will reship the item to you until I get it right (with delivery confirmation) for free.
Additional Policies and FAQs
I would love to do custom pieces...email me with ideas or specifics and I will get to work immediately!!
Last Updated October 2, 2011