charmingly dark jewelry
BookandBarley's Shop Policies
Welcome to BookandBarley!
I accept PayPal and offer Direct Checkout at this time.
*PayPal Shipping Policy*
I ship to the address you provided to PayPal or Etsy. If that address is incorrect, please let me know.
Additional shipping charges due to address error will be the responsibility of the purchaser. I appreciate your understanding.
If you have an unconfirmed address with PayPal, or you want your order shipped to another address as a gift to someone, please convo me to verify the 'ship to' address that you want.
Please contact me if you do not want your order sent to the address on file with PayPal / Etsy.
Turn around time is usually 2-3 business days. I will let you know if it will take longer.
International orders - Buyer is responsible for any taxes or fees due at customs.
Please be aware that some countries don't appreciate jewelry from other countries to pass through their customs facilities. Please check with your regions customs / post office to verify that you can actually receive your package.
Packaging note - I try to be mindful of packaging methods and their effect on our environment. Your order may arrive wrapped in bubble wrap or I may use peanuts at times, please be aware that I did not purchase these products but have reused them from packages sent to me. I encourage you to reuse them yourself!
Refunds and Exchanges
If you are unhappy with your purchase please contact me through Etsy Conversations (the 'convo' system) and we will find a solution.
Some of my items are made to order and may differ slightly from the pictures that you see. I try my hardest to remain consistent. Thank you for your understanding :)
If you change your mind about your purchase within 7 days of arrival it can be returned for an exchange or refund. All shipping and handling expenses will be the buyer’s responsibility.
If your purchase arrives damaged to due the postal service or customs please contact BookandBarley to discuss our options.
Additional Policies and FAQs
If you make a purchase, get it and then decide you would like it altered please send me a convo before sending it back. We'll need to discuss additional expenses (like the cost of additional chain or the cost to ship it back to you, etc.)
Pieces that have been permanently attached (rings, cameos to their settings...) can't be altered, once it's set on there it shouldn't be removed. So those types of pieces can't be altered :( But we can always discuss an exchange :)
Custom orders are welcome. If you see a chain on one item, a locket on another & a charm on something else and think they would look fabulous together - let me know! We can switch and swap to your hearts content.
I try my darnedest to seal up all of my handmade items, but please note that this jewelry may not be completely waterproof and should be removed before bathing, swimming, etc,
Last Updated February 4, 2013