Botaniquills' Shop Policies
Thanks for shopping at Botaniquills. I hope you receive as much enjoyment from your handcrafted purchases as I have had in their creation. The majority of my cards are one of a kind, and all are artist signed on the back and stamped with Botaniquills logo. Fabric items may be made of a limited, one time available cut of cloth, so please contact me to see if multiples are available.
Items purchased will be shipped within 2 business days of receiving confirmed payment.
Items will be shipped via First Class U.S. Mail. All cards are wrapped in protective cello bags and shipped in a cardboard shipping box to ensure that your purchase arrives undamaged. In en effort to be "green" and keep shipping cost down, I will ship in recyled boxes whenever possible. Items ship once payment has been received by Botaniquills. Fabric items may be shipped in a cardboard shipping box or padded envelope, depending on size of package.
Refunds and Exchanges
I want you to be completely happy with your purchase. Please contact me within 3 days of receiving items with any concerns of defect or damage from shipping. Upon return of a damaged item, I will work closely with the buyer to recreate, or substitute a replacement item. Return shipping will be at the buyers expense. Returned card items should be in original cello wrappers and not altered (ie. signed, personalized, addressed). I strive to take quality photos of items for listing to have fair representation of color, size and craftsmanship. Lighting and variation in monitor screens may cause colors appear slightly different from actual colors. Please contact me for fabric or color samples prior to your order and I will do my best accommodate your request. Fabric items should be returned in original condition and not altered or washed.
Additional Policies and FAQs
Items from Botaniqulls come from a smoke free, cat friendly home.
Last Updated February 5, 2014