BovaInc's Shop Policies
Bova, Inc. invites you to browse through our store and shop with confidence. Order a custom photo gift, whether it be a photo mug or custom photo tile, or any of our fabulous unique personalized gifts. We also have vintage, rare & limited edition collectibles available for purchase. Happy Shopping!
Payment for purchase of our items can be accepted via Paypal or major credit card. Once payment has been made and photos have been submitted, there is no cancellation once the item has been created and ready to ship.
We carefully pack our items and ship them either via USPS First Class, Priority Mail or FedEx Ground depending on the weight and size of the item. Most of our personalized photo gifts take about 2-3 days to produce. You can expect to receive your items within 7 days of them being shipped.
Our vintage collectibles will usually ship within 1 day of receiving payment.
Refunds and Exchanges
Because of the personalized nature of our photo gifts, there is no refund once the item has been produced & shipped. We can re-produce the item in the event of damage during shipping.
Our vintage collectibles cannot be returned for refund or exchange.
Additional Policies and FAQs
FOR CUSTOM PHOTO GIFTS:
SUBMITTING YOUR PHOTO - Please make sure that it is at least 300 dpi. If you aren't sure of its digital quality, send it to us before you bid on the auction and we'll let you know if we can use it.
WHERE TO SEND YOUR PHOTOS - E-mail your .jpg photos to lvproducts [!at] yahoo.com (if over 1MB) or sales [!at] customphotogiftshop.com (if under 1MB).
6130 W. Tropicana Ave., Suite 268
Las Vegas, NV 89103
Email: sales [!at] customphotogiftshop.com
Last Updated July 9, 2012