Art, Mandalas, Jewelry & Qigong Healing
CKgalleria's Shop Policies
Welcome to my Shop. Enjoy!
I accept credit card payment through PayPal and money orders. *You can use PayPal to pay with a credit card even if you don't have a PayPal account
Please pay for your purchase within 3 days. Items that are not paid within 3 days will be re-listed.
NON-USA Customers, you will need to pay with either a Paypal account, or using a credit card via Paypal (no Paypal account is required).
** Please note that all Minnesota residents will be charged 6.5% sales tax.
Please be sure that your Etsy and Paypal shipping address are the same. If they are not, please include the correct shipping address in the “message to seller” option during check out. If you do not specify the correct shipping address, your order will be shipped to the address chosen during checkout on Etsy.
All items are shipped out USPS First Class Domestic. Shipping fees include both mailing and packaging costs. Your item(s) will be shipped within 3-5 business days after payment is received. (Weekends and US holidays are not included in shipping times.) I also offer USPS Priority within the United States for an additional $3.00. If you would like the priority shipping option, please let me know in "Message to Seller" and I will send you an adjusted invoice.
I cannot guarantee the arrival date of any shipment. All items over $10.00 (shipped within the United States) will be shipped with a delivery confirmation for tracking purposes. If you are interested in purchasing insurance, please contact me before paying with PayPal so I may adjust the shipping cost & send you an adjusted invoice. Otherwise I cannot be responsible for items lost in transit.
Personalized items will be ready for shipment within 1-2 weeks, depending on the complexity of the order. Please remember that each item is handmade. The turnaround time for a commissioned painting depends on the complexity of the subject, the size, acrylic vs. oil, and my workload at the time of hire. Please feel free to contact me for more information.
For International Shipping: All items will be shipped via First Class International mail. Shipping fees include both mailing and packaging costs. There is no insurance or tracking on international shipments. Items being held in customs may cause extended delays. **Please note that I am not responsible for any custom's fees or import charges. This is solely the buyer's responsibility, and no refund for custom's fees will be given. I will accurately declare the contents of any mailed package on all custom's forms.
If you have questions regarding the Etsy checkout process, please follow this link: http://www.etsy.com/help_guide_checkout.php
Refunds and Exchanges
All sales are final unless the item arrives damaged or if a mistake is made with your order, in which I will fix immediately at no additional cost. (This hasn’t happened, and my wish is for everything to work smoothly and successfully as they have been.) Every stamp, piece of art, etc. is crafted with great care and attention to detail. Please contact me prior to leaving feedback if you have any problems or concerns with your order, within seven days of receiving the item. The buyer must send or email a photograph of the damage. The item will either be re- carved or re-made and shipped right away at no charge or you can receive store credit for the value of the purchase.
Additional Policies and FAQs
All art, designs, etc. © 2007 - 2012 Colleáyn Klaibourne. All rights reserved. Colleáyn Klaibourne retains all copyrights associated with her listings before and after the sale.
** Rubber Stamp Copyright & Angel Policy **
All of my stamp designs are original artwork created and copyrighted by Colleáyn T. Klaibourne, thus they are for personal and non-commercial use only. We welcome individuals to use our images in their own HAND STAMPED craft projects that are to be re-sold, under the following criteria:
1. Each craftwork created for sale must be personally and individually hand-stamped by the selling artist and may not be reproduced or copied in any form by any means, graphic, electronic, digital or mechanical, including photocopying and scanning.
2. All of Colleáyn T. Klaibourne’s images are copyrighted, which means that they may not be copied without permission.
3. You may not use Colleáyn’s images for the purpose of creating logos or company trademarks, business cards, or stationary for a business.
4. If you make something especially beautiful, consider emailing or sending us a photograph. It's always fun see how our stamps are used. You may be chosen to be featured on our blog, with your permission of course.
** Each stamp is one of a kind **
Please note that since each rubber stamp is hand-carved; each stamp won’t be exactly the same. The same stamp purchased in multiple quantities will be slightly different from one another, making each one uniquely special. Usually, you have to look pretty close to see the differences in each one. It is the perfection in me.
** Caring for your Rubber Stamps **
You’ll see that the stamp has been previously inked. This is a necessary step during the hand-carving process to ensure that the image prints perfect.
After using the stamp, clean using gentle soap and warm water or alcohol free baby wipes. (Please don’t submerge & soak stamps or use solvents). Gently wipe the surface & try not to wipe/rub across the surface of the carved image as any harsh rubbing can break off delicate pieces of the stamp. Pat with a cloth or paper towel to dry. The stamp will take on color from your ink, but this will not interfere with future stamping.
All stamps are carved in high quality grade carving material and are mounted on foam & wood for ease in stamping.
** Copyright & Reselling **
As the artist, I retain copyright over my work and all images you see on my site. Commercial resale of my work is not permitted without prior arrangement. Refer to the Angel Policy above for Rubber Stamps use. If you have requested a custom stamp, logo, etc. - you can use it in any way you want. Thank you.
** Color **
I do my best to make sure the colors in the photos I have posted are as accurate as possible. However, keep in mind that colors may look slightly different on your screen. Please ask if you have any questions.
** Rubber Stamp Custom Orders **
I am unable to do custom rubber stamps at this time.
Last Updated June 15, 2012