Announcement
“Caractacus Pots is your one stop shop for cottage chic pottery and ceramics for your home or for a special gift for a friend” I hope you find something you just can't live without!
Most of my pottery is finished and ready to post, and the photo is of the actual item you will receive.
Anything marked custom or personalised will take 3- 4 weeks for me to make for you.
Featured items
Items
All Items
Reviews
-
-
Pamela O'Keefe on Mar 27, 2024
5 out of 5 starsLovely bowls excellent quality. Packed very well arrived safely many thanks would definitely order again
-
Laurie on Mar 7, 2024
5 out of 5 starsWhat great work! I love them ! Everything arrives very well packaged and protected! They are incredible, very nice quality and the colors are perfect.
-
-
-
Valerie on Dec 4, 2023
5 out of 5 starsI am really delighted with this beautiful salt pig. It's a present for my son who is a keen cook, he will love it.
-
Nickie on Nov 22, 2023
5 out of 5 starsThe bowls are beautiful! The shipping was fast and very well packed. Thank you ❤️
-
Sarah on Apr 17, 2024
5 out of 5 starsI absolutely love my beakers! Arrived really quickly and oh my word they are gorgeous. What a talented lady!
-
Elizabeth on Apr 15, 2024
5 out of 5 starsThis is an absolutely beautiful, well made, obviously hand crafted bowl. I was able to easily communicate with the artisan, and she made some special changes for me at no cost. The cost is reasonable, and delivery was quicker than I expected. Just wonderful, and I would definitely order from this shop again!
-
About CaractacusPots
I need to go to potters anonymous!
Shop members
-
Susan Frankel
Owner, Maker, Designer, Potter, Ceramic Designer And Maker. Photographer, Packager, General Dogsbody!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
What if my item arrives broken?
Breakages in the post, will obviously be replaced if possible, or refunded if not.
But please open the parcel as soon as you receive it, and check the item.
If you leave it 7 weeks to let me know the item is broken, as someone
just has, I may not believe it was broken in the mail!
What if I don't like my item when I receive it?
If you simply don't like the item you receive, then please notify me immediately on receipt, and then return it, well wrapped, preferably in the original packaging. When I receive it back in the condition it left here in, I will happily refund the cost of the piece.
What if I have ordered a custom item in the wrong size or spelt my personalisation wrongly?
This seems obvious, but I have to say it. I consider it your responsibility to make sure the item is the correct size, and that you have spelt the name correctly. I cannot be held responsible for these mistakes.
How are items sent?
I pack incredibly safely, nobody wants to receive a box of shards!
For UK items, I send Royal Mail Tracked 48, which is very reliable and usually takes the same time as 1st class, which is much more expensive, and no longer guaranteed next day.
For international orders I send Royal Mail International Tracked, so that we can all watch the parcel's journey and check that it has gone to the correct place.
What if I have given you the wrong address to send to?
Please don't do that!
I'm always amazed at people getting their own addresses wrong, but obviously that is not my responsibility.
If the item comes back to me as undeliverable ( and they don't always ) because of that, then I will need to charge for extra shipping to send it out again.