CardsandMoorebyTerri's Shop Policies
Welcome to my Etsy shop. I design and create unique, personalized greeting cards and other hand stamped items for any occasion. All my cards and other items are high quality personal works of art made by hand and come from a smoke free home. I can also do custom orders with any greeting, image, or color scheme, to meet your needs for a specific occasion. You can find out more about me and see more of my work in my profile. Feel free to convo me with any questions. Thanks for stopping by.
I accept Pay Pal and Money Orders. I will also accept personal checks but items will not ship until after check clears.
Payment needs to be made within 3 business days or the sale or will be canceled.
If the item is made to order, you need to contact me prior to purchasing to make sure I can meet your party date. If you do not contact me or say when you need the item within 72 hours, I have the right to cancel the sale and refund your money.
If I cannot meet your need by date, I also have the right to cancel the sale.
All US orders are shipped USPS first class mail with delivery confirmation unless a different method of shipping is preferred or stated in the listing.I am not responsible for any lost, stolen or damaged packages. If you would like to add insurance contact me to add it to your order. I can't guarantee anything once the package leaves my hands it is out of my control so it is up to the post office to get it there safely and on time.
International orders are shipped International 1st class without delivery confirmation. If you want delivery confirmation or insurance you need to pay extra for that so let me know before you check out. I am also not responsible for orders that are lost stolen or any additional tariffs or fees once it reaches your country. Delivery time will vary depending on what country you live in.
Orders that are already made are shipped within 1-5 business days after payment is received unless it is a custom order or says differently in the listing.
Refunds and Exchanges
If you are ever unhappy with anything you purchase from me after you receive it please don't hesitate to contact me as we can always work something out.
Additional Policies and FAQs
I do my best to accurately represent the colors in my photos but because there are variations in individual monitors some colors might be slightly different than they are in real life.
All items come from a smoke free home
I charge a $25.00 design fee/deposit for custom orders but I will deduct that amount when you place your final order. If you choose not to order the item after creating the design I will keep the design fee.
Last Updated January 1, 2014