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CarmenMokStudio

Place for Passion

CarmenMokStudio's Shop Announcement

Welcome~ All designs and illustrations are created in my small studio.
Facebook: www.facebook.com/pages/CarmenMokStudio/112748295469594
Web: www.carmenmokstudio.com

CarmenMokStudio's Shop Policies

Payment

Preferred method of payment is Paypal, money orders are accepted, but be aware that your order will NOT be shipped until payment receipt.

All orders must be paid within 24 hours of placement. If payment is not received at that time, your order will be cancelled. If you would like to have an item reserved for you, please let me know.

** If you prefer to pay by Canadian dollor without using Paypal, please contact me to set up the arrangement.

Shipping

All items are shipped via Canada Post which arrives in about 3-6 business days within Canada, 7-10 business days in USA, 10-14 business days to Overseas. Expedited shipping is available upon request. Insurance and delivery confirmation are available upon request as well.

Internationl customers are responsible for any customs charges incurred with items.

Items currently ship out on within 2-3 business days and will arrive according to the time frames listed above.

Refunds and Exchanges

Refund or replacement will be offered for any lost items, or items damaged in transit or items that you are not satisfy. Please contact me to make the arrangement before returning items.

Additional Policies and FAQs

Custom orders are welcome, these include custom paintings, logo designs, or creating images for wedding invitations. If you want a custom print size or an image on a specialty product, please feel free to contact me for price quote.

I am open for wholesale and consignment, please contact me for further information.

Thanks! =)

Last Updated March 15, 2011