CelestialChainmail's Shop Policies
We ship all items via Certified US Mail. This is to ensure that our orders reach their destination and can be tracked by the customer. We ship all items out of Holt, FL. (Don't worry, no one else knows where that is either) If you order an item that is in stock, it ships within 1 to 3 business days. Custom orders WILL take longer, depending on the item in question. An estimate on the time to create and ship an item will be given along with a price quote for custom items.
Refunds and Exchanges
All of our items carry a lifetime warranty. Simply contact us through either this shop, our email address (firstname.lastname@example.org) or our Facebook, and send the damaged item back. We will repair or replace the item as necessary, and ship it back to you. We WILL refund the cost of shipping the item to us, but only if a receipt showing the cost is included with the item.
Additional Policies and FAQs
We welcome custom orders for any chainmail item. We can work out of standard aluminum, bright aluminum, stainless steel, titanium and other materials. Depending on the cost of materials, we may require material cost up front. We can make custom armor from greaves, helms, shirts, full hauberks, you name it. We also make bikini tops, bottoms, club wear, basically anything wearable you can think of made out of chainmail and we will make it as long as we have the proper measurements. We are mature adults, no order will be judged.
Last Updated March 2, 2011