Welcome!
If you have any question, please send the message to my Etsy "conversation". I don't check my email as often as my Etsy account.
standard shipping normally takes about 2-4 weeks. it doesn't included a tracking number. Please let me know in advance if you would like to purchase insurance or tracking number, and I will add it to the shipping cost. Thanks
shop policy
http://www.etsy.com/shop/ChantalEveleen/policy
