ChelseaPaper's Shop Policies
We supply only the best quality envelopes and cards.
If you don't see what you want here, please let us know and we'll do our best to find it for you.
We gladly accept Paypal payment for instant processing.
Money orders or personal checks are also welcome but items will not be shipped until it clears.
All orders usually ship within 1-3 business days. Special orders usually ship within 3-5 business days.
U.S. domestic orders are shipped via USPS First Class Mail or Priority Mail if it's over 13 oz.
All orders ship with delivery confirmation and we are not responsible for lost packages those were confirmed as delivered.
It usually takes 1-5 business days depending on where you are within the US.
All International orders are shipped via USPS International First Class Mail. It usually takes 6-10 business days.
We are not responsible for lost packages for international orders.
Please let us know if you want it insured before shipping.
Expedited shipping is available upon request.
Refunds and Exchanges
For listed items, if you are not happy with your purchase for any reason, simply return it to us within 5 business days in original condition and we will give you 100% refund less shipping. Buyers will be responsible for return postage.
For special order items, buyers will be responsible for 25% restocking fee (of entire purchase amount less shipping) once the order has been placed.
And once it's been delivered, buyers will be responsible for return postage as well.
Please be sure when you place special orders..
Additional Policies and FAQs
BULK ORDER DISCOUNT:
Orders of 250 pieces or more(same size but colors can be mixed):
you get 10% bulk order discount.
Last Updated December 17, 2011