ChiKaPea's Shop Policies
Welcome to Chik-a-Pea! We specialize in one-of-a kind handmade creations just for you. Our shop offers everything necessary to make your look unique and beautiful; from clutches and headbands, to sashes and more. We also specialize in creating unique items for weddings or special events. All of our items are made to order using only the finest quality materials. We love custom orders, so please feel free to message us with any requests or questions. Please keep in mind that because all of our products are handcrafted, no two items will be identical.
We look forward to adding a little more chic to your life with a Chik-a-Pea original!
Chik-a-Pea currently accepts PayPal, and major credit cards. Please keep in mind that PayPal applies a 7% tax to ALL FLORIDA RESIDENTS.
Chik-a-Pea will ship your item(s) as soon as possible via USPS. We currently have a 3-4 week lead time on most items. If you have a specific date requirement, please convo us. For large orders, please allow more time. Chik-a-Pea also offers expedited shipping. If you are interested in this option, please message us before placing your order to make the necessary arrangements. We are not responsible for lost packages through the mail system.
Refunds and Exchanges
Chik-a-Pea's number one priority is customer satisfaction, therefore, we will gladly accept returns and exchanges within 5 days of purchase. All items must be returned in new unused condition. Please notify us before making any returns/exchanges. If you are not satisfied with your purchase, we will do our best to make it right for you! If you still decide that you are unhappy, you will be responsible for the costs of return shipping, and a 10% restocking fee. Your money will be refunded as soon as we receive the item(s) in proper condition minus applicable restocking fee. For hygienic purposes, headbands and other hair accessories are FINAL SALE.
**Customized & personalized items are not refundable.
Additional Policies and FAQs
Rush requests are always welcomed. Since previous order will be placed on hold to process your request an additional 15% - 20% fee will apply to rush orders based on the item being requested and lead time at time of order. Please contact us for specifics. Please note, not all items in our shop are 100% handmade. Items purchased are enhanced by adding our signature Chik-a-Pea touch and decor to make them a unique piece. Items such as shells, twine and rope may vary. Shells are nature created and no two will be identical. Rope & twine may have slight color variations.
Chik-a-Pea's creations also make great gifts! If you would like us to wrap your gift, we will do so for an additional $2.00 fee.
Please stop by our shop often for new items.
Last Updated September 5, 2013