Burlap Decor and Vintage Inspired Banners and Signs
ChicPaperBoutique's Shop Policies
I am so excited that you came to visit me at the Chic Paper Boutique! I am a mommy who loves to create inspiring decor for all of life's events. I look at life as a story being told, and I would love to help you tell yours. I am passionate about continually adding new items to my store, so please check back often. I would love to create personalized, custom items for you, as well!
I accept Paypal, money orders, and personal checks. If you are paying with a personal check, please make the check to Melissa Olean.
I will ship once the check has cleared.
Please note that any items shipped to an AZ address will be charged 8.8% sales tax.
I ship First Class mail via the USPS. If you are ordering multiple items, I may ship in a Priority Flat Rate box if that will be less expensive. If you would like a different method of shipping, just convo me, and I will adjust the shipping for you. For International orders, I will ship via first class as well. This generally takes 1-2 weeks. Please be aware that I can't be held responsible for lost international mail, but I will do everything I can to help resolve the matter. I will ship using the lightest weight envelope or box possible to keep your shipping costs as low as possible. I will never overcharge on shipping, since I too, am a consumer and don't appreciate being overcharged for shipping. I will ship within a week of receiving payment. If you need your items sooner, please convo me, and I will be happy to hustle for you! If you feel like a reasonable amount of time has passed and you have not received your item, please convo me, and I will work with you to resolve the matter.
Refunds and Exchanges
I want you to be Super Happy with your purchase. If for any reason, this is not the case, please convo me, and we can work things out.
Returns must be made seven days after receiving the item. I would like to work with you on alterations, or exchanges, using a return as a last resort, but I am willing to work with any situation.
I can't be responsible for damage that occurs in the shipping process, but I will do my best to ensure that this does not happen through the use of the proper shipping material such as padded envelopes and appropriate labeling such as "DO Not Bend" on the package.
Additional Policies and FAQs
The banner you receive will look the same as the one in the photo, aside from possible slight variations due to this being a handmade item. Any imperfections in the process add to the vintage appearance of the item.
If you are requesting a custom color order, it may be helpful to me if you could attach a photo of something in that color, such as a photo a dress, since there is such variation in each color.
I create each item in my home studio with care...and by home studio, I mean the third stall of the garage that was converted into a space for me. This is a labor of love and most often this work happens while my little munchkins are sleeping. I really do care about creating a great item for you and having a smooth business transaction, as well. Thanks for visiting my store, and please check back often and spread the word if you are happy with what you see!
Last Updated June 21, 2012