ComfyZone's Shop Policies
Hi I'm Eileen, and I am a person go crazy creating, I had new idea every single day, I try so hard to make all my ideas explored in the public. Therefore I try so hard to made it nice in order to have compliment from you.
I wish you all have fun shopping at my store!
I accept the payments PAYPAL and Etsy Direct Check out
Payment is due at the time of order. If payment has not been received within 2 days seller has the right to cancel transaction and re-list.
All items shipped 1-2 business day via USPS
MORE Shipping Policies:
> I do not refund for the lost packages. I am sorry but there is No exception.
> I am not responsible for items not received due to an incorrect address.
> I send international packages by USPS First Class mail, without TRACKING & INSURANCE. This shipping does not cover lost/damaged packages. Please contact me to purchase express shipping option if you would like tracking & insurance.***
For international buyer:
All orders outside United States send via USPS first class mail and there is no tracking numbers and the cost to outside US from $6.75 and up , so if you would like to track your order you can pay extra for register mail. Contact me before you place an order in regards of register mail I will redo the listing for you.
Thank you for understanding my situation!
Refunds and Exchanges
In case of problem, and only if the purchaser provides valid motive proofs, the article can be return for store credit but at the latest 3 days after the delivery.
And I ensure you I give the best quality and the best handmade items to my customers. I don't sell cheap or poor quality items in my shop. All my tools such as findings,etc. are from USA.
If there is any kind of problem, please feel free to contact me RIGHT AWAY before leave your feedback. CUSTOMER'S SATISFACTION is really important for me: we will find a solution together.
A customer’s satisfaction and the best possible service I can provide is the gold standard I strive for!
Additional Policies and FAQs
Clean Silver-Plated Gold- Plated Jewelry
Silver-plated jewelry must be cared for properly or it may tarnish or rust. Caring for it means cleaning it regularly. While you can have it professionally-cleaned, it is less expensive to clean silver-plated jewelry at home. You don't even need silver polish or dips to do it. All you need are a few items you probably already have in your kitchen pantry.
Mix together equal parts baking soda and water to form a thick paste. Dab this paste liberally onto your silver-plated jewelry and let sit for an hour.
Scrub the jewelry gently, using an old toothbrush and the paste. Rinse the paste off completely, and let dry.
Place a sheet of aluminum foil in a shallow plastic or glass bowl. Sprinkle 2 tbsp. of baking soda and a 1/2 teaspoon of salt onto the foil.
Put your silver-plated jewelry on top of the foil. Pour hot water into the bowl, on top of the jewelry.
Cover the bowl and wait 5 minutes. Remove the cover and take out your jewelry. The foil, baking soda and salt (which must be dissolved by the hot water) creates a reaction that removes the tarnish from the silver.
Note: You may consider purchase Gold Filled or Sterling Silver from my store
eileenkeay [!at] gmail.com
Last Updated June 3, 2013